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Communication Systems Technician I
Mobile Communications AmericaCommunication Systems Technician installing and maintaining complex communication systems. Supporting public safety, hospitals, and utilities with technical expertise and service.
ATS Keywords
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Hard Skills
programmingmaintaining communication equipmentdiagnosing mobile communications equipmentrepairing mobile communications equipmentinstalling mobile communications equipmenttwo-way radio theoryelectronic circuitry modificationsfactory software updatestechnical supportcustomer system design
Soft Skills
team collaborationcustomer focusstrong communication skillsresourcefulnesswillingness to learnmentorshiptime managementproblem-solvingadaptabilityattention to detail
Tools & Technologies
spectrum analyzerssystem analyzerswatt metersTDRsFDRsmulti-metersMicrosoft Officecommunication systemsfactory firmwareon-call support
Certifications & Qualifications
CET certification
Industry Keywords
P25MotoTRBOpublic safety communicationsmission-critical systemsutilities communicationsmanufacturing communicationsbackground checkmotor vehicle checkdrug screentwo-year degree in Electronics
About the role
Key responsibilities & impact- Installing, programming, and maintaining complex communication equipment to get customers up and running.
- Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
- Designing and upgrading customer systems to the latest technologies and solutions.
- Assisting and collaborating well with the team, Service Manager, and customer.
- Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment.
- Completing assigned tickets properly and on time.
- Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
- Serving in an on-call rotation and providing 27/7 technical support.
Requirements
What you’ll need- At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment.
- Team-focused with a passion to meet customer needs.
- Strong communications skills for end users and third parties.
- Resourceful technicians sometimes need assistance/guidance from others.
- Understanding of / willingness to learn two-way radio theory.
- Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.
- Proficiency with Microsoft Office.
- A valid driver’s license.
- Ability to pass a 7-year background check, motor vehicle check, and drug screen.
- A two-year degree in Electronics, IT, or applicable subject, preferred.
- P25 and/or MotoTRBO experience, preferred.
- CET certification, preferred.
Benefits
Comp & perks- Medical
- Dental
- Vision
- 401K
- PTO
- Holiday Pay
- Education Incentives
- Travel as necessary