Motor Coach Industries

Security Engineer

• Execute and complete vehicle cybersecurity design support tasks and project assignments in support of prototyping/testing & product development activities per Engineering cybersecurity product development processes.
• Coordinate own tasks to ensure deadlines are met per project schedule and applicable lead times. Includes maintaining task status, task progress and communicating risks to task scope change.
• Perform cybersecurity assessment and analysis to ensure compliance with internal process criteria and all applicable standards and regulations.
• Check Engineering Documents, Instructions to Service, Shop Floor Instructions and other documents as applicable and authorized.
• Assist Engineering teams in formulating plans, item definitions and requirements to support vehicle cybersecurity initiatives.
• Undertake cybersecurity activities in the development phases of the security lifecycle and the Engineering Product Development process.
• Collaborate with engineering design teams and delivers cyber security work products while also aiding, guiding, and supporting to ensure they are actioned.
• Review the security compliance and alignment with customer and supplier management programs.
• Conduct effective communication, cooperation, and information flow with other departments and key NFI Group contacts.
• Interact with vendors and customers on cybersecurity related issues as needed.
• Participate in Engineering and other meetings to review departmental issues.
• Develop documents and maintain meeting architecture including regular reviews while ensuring corrective actions are taken and implemented.
• Report weekly on status including completed and outstanding work.
• Complete and support the development, design, & testing of cybersecurity critical systems and controls.
• Support establishing new engineering processes and procedures, tools and documentation based upon implementing ISO21434 Cybersecurity.
• Provide Engineering support where required to vehicle cybersecurity incidences and incidence response plans should they occur.

Vehicle Cybersecurity Design Specialist

Director

• Develop department annual operating plan and expense budget
• Develop MBO’s that support the AOP that form the MBO’s for the entire Customer Programs Team
• Monitor MBO objectives and drive results throughout the year
• Ensure robust and effective processes are in place and are reviewed and updated as necessary
• Ensure responsibility and accountability for the Managers of Customer Programs and their teams are in place and clear
• Ensure that all tools used by the Team to manage Programs are in place and are effective
• Maintain reporting for all daily, weekly, monthly and quarterly requirements; monitor issues and become involved when necessary
• Develop solid relationships with customers, ensuring alignment with Customer and customer strategies
• Strong working relationship with internal customers and support functions
• Lead the Customer Programs Team in training and development, staff planning, succession planning; planning and identifying resources required to achieve goals on time and on budget
• Responsible for the completion of Manager and staff employee performance reviews (EPR’s), and ensuring the department reviews are completed on time
• Responsible to ensure all key controls (ICFR Internal Controls) identified under this area of responsibility are designed and operating as outlined in the internal controls over Financial Reporting
• Ensure policies and processes are established and adhered to, to ensure goals and objectives for all regulatory and legal requirements are met, including organizational Quality, Environmental, Health & Safety Programs
• Other duties as assigned

Director, Customer Programs

General

• Deliver technical training programs in classroom, shop, depot, and field environments across Canada and the United States.
• Train internal technicians and customer maintenance teams on preventive maintenance, diagnostics, repair procedures, and best practices.
• Provide both theory-based and practical instruction, including hands-on demonstrations and simulated troubleshooting exercises as required.
• Deliver training on vehicle systems including engines, transmissions, brakes, suspension, HVAC, electrical, multiplex, pneumatic, hydraulic, drivetrain, and accessory systems.
• Support training on evolving propulsion platforms including diesel, hybrid, battery electric, and hydrogen fuel cell technologies.
• Develop, revise, and improve training curriculum, presentations, manuals, job aids, videos, and e-learning content.
• Coordinate training schedules, travel, and program delivery with internal teams, service centers, and customer locations.
• Maintain accurate records for attendance, certifications, competencies, and completed training programs.
• Use recurring field issues, warranty trends, and service data to identify skill gaps and create targeted retraining programs.
• Partner with Engineering, Service, Warranty, Parts, and Operations teams to ensure training content remains current and relevant.
• Support onboarding, apprenticeship, and technician development initiatives.
• Act as a trusted technical resource helping improve service consistency, technician capability, and fleet uptime.
• Support special projects, product launches, and technical initiatives as required.

Technical Trainer – Heavy Duty Mechanic

Business Operations

• Lead team in the streamlining of systems, processes, training, issue resolution and projects
• Responsible for improving the efficiency and effectiveness of the Customer Care and Private Sales operations through process and system development and enhancements.

Vehicle Cybersecurity Design Specialist

Director, Customer Programs

Technical Trainer – Heavy Duty Mechanic

Business Systems Manager