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Customer Service Sales Representative
NBCUniversalCustomer Service Sales Representative at Comcast providing end-to-end customer support. Engaging with customers via various platforms and ensuring positive experiences.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
technical knowledge
Soft Skills
customer supportrelationship buildingcommunicationmultitaskingproblem resolutioncustomer focus
Industry Keywords
customer inquiriescompany policiesprocedures
About the role
Key responsibilities & impact- Provide end-to-end support for customers/communities
- Establish rapport while promoting effective relationships
- Handle various types of customer inquiries
- Respond to requests regarding technical questions and problem resolution.
- Actively put customer needs center stage in interactions.
- Communicate in a warm and friendly manner via various platforms.
Requirements
What you’ll need- Some High School Coursework
- 0-2 Years Relevant Work Experience
- Technical Knowledge
- Ability to multitask between multiple tools and systems
- Demonstrates awareness of company policies and procedures.
Benefits
Comp & perks- 5% quarterly bonus with a potential to earn monthly uncapped commissions for meeting sales-related metrics.
- Best-in-class Benefits to eligible employees.