NBCUniversal

Field Engineer

• Provide technical support with minimal supervision
• Coordinate with National and Regional cross functional teams for least cost quickest access solutions
• Project Manage access orders to meet customer and business obligations
• Manage Vendor Escalations for orders and systemic issues with vendor partners
• Support monthly reporting and KPI build out, Dashboards and Automation efforts
• Facilitate accurate and timely implementation of new circuits
• Build and maintain positive relationships with 3rd party and Comcast personnel across all local markets and operations

Engineer 3 – Global Service Delivery, Offnet Deployment

Manager

• Empower, motivate, and develop a team focused on superior customer service
• Drive sales performance and set the cultural tone of market stores
• Ensure operational plans align with business objectives
• Develop financial and operational objectives for the stores

Retail Market Manager

Sales

• Responsible for effectively directing and monitoring the sales of an integrated communication structure to small to medium business customers in an effort to maximize sales revenues and meet corporate objectives on a consistent basis.
• Directs and develops Managers/Supervisors in the field operation area.
• Provides leadership and direction for diverse and complex functions.
• Contributes to the development of the organization's business strategy.
• Interprets business strategy and develops organizational objectives to align with this strategy.
• Manages multiple teams of professionals.

Senior Director of Small and Medium Business Sales

Security Engineer

• Develop and maintain Premonition, Comcast’s internal platform for managing, deploying, and composing agentic pipelines.
• Build a robust, scalable platform for LLM and agent driven workflows.
• Optimize the high-performance data layer supporting workflows, including storage formats, compression, latency, and query performance across large datasets.
• Work with large language models, orchestration frameworks, and cyber focused agentic pipelines.
• Partner closely with security operations, incident response, and threat hunting teams to translate real-world workflows into secure, composable, and observable agentic systems.

Cyber Security Engineer – AI & Agentic Platforms

General

• Supports the development, governance, publishing, and continuous improvement of knowledge content.
• Manages content throughout its lifecycle, including intake, review, publication, maintenance, optimization, and retirement.
• Conducts content audits, AI assessments, and release validation activities.
• Reviews content intake requests to ensure requirements are complete.
• Applies content standards and governance requirements to improve content quality.
• Coordinates stakeholder reviews and approvals to support timely content publication.
• Publishes and maintains knowledge content in content management systems.
• Supports content governance processes, including content reviews and ongoing maintenance.

Knowledge Management Specialist 2

Technician

• Responsible for broadband installation and troubleshooting activities for voice, video, and data services
• Completes field assessments and meets/exceeds company standards/metrics
• Performs residential installations, service changes, and disconnects while following safe work practices
• Completes service calls by diagnosing and resolving issues
• Installs and supports basic home networks using coaxial cable, Ethernet, and Wi-Fi technology
• Educates customers on products, services, equipment use, and maintains accurate documentation

Residential Installation & Service Technician

Operator

• Perform Red Team engagements including Stealth and Purple Teaming either individually or in a team.
• Simulate advanced cyber engagements to test the security posture of different businesses that make up the NBCUniversal ecosystem, in addition to developing and executing sophisticated attack scenarios to test detection and response capabilities.
• Collaborate with blue team members in real time to identify and address security gaps
• Summarize the engagement by including information regarding the target in scope, OSINT reconnaissance performed, actions taken, results, and recommendations and provide the reports and summaries on time.
• Document testing progress, activity, and findings – compile technical reports and presentations for both technical and executive audiences
• Remain up to date on current attack vectors and reach beyond common Red Team techniques used today.
• Ability to adapt work schedule and availability based on engagement requirements.
• Ability to travel for engagements if needed.
• Ability to work with all audiences, including the internal team, clients, defense, stakeholders, etc. to explain and/or present vulnerabilities found during engagements and possible methods of mitigating them.
• Provide technical leadership and advise junior team members on attacks and engagements across Red Teaming and Penetration Testing.
• When necessary, assist penetration testing team with engagements unrelated to Red Teaming such as PCI, Bug Bounty, and application/product assessments.
• May develop new strategies, processes, best-practices, and tools that contribute to our cyber security posture.

Staff Red Team Operator

• Lead retail sales team to deliver exceptional customer service
• Manage store operations and uphold merchandising standards
• Optimize inventory processes and coach staff
• Analyze performance data to identify sales trends

Retail Assistant Store Manager

Art Director

• Concept and execute visual directions for integrated campaigns across FreeWheel, Media Solutions, and Universal Ads from initial exploration to final delivery.
• Formally manage and develop Associate Art Directors and designers by setting clear creative direction, upholding standards, and elevating team output through leadership and hands-on execution.
• Operate as a true multidisciplinary designer: brand, digital, presentation, motion-aware, moving fluidly between formats at speed without losing quality.
• Art direct and produce across formats: digital and paid media, sales and event presentations, sizzle reels and video frames, brand toolkits, and large-format event creative.
• Lead design innovation by introducing new tools, formats, and approaches and integrating them into real production workflows.
• Bring working proficiency in HTML/CSS, able to build, debug, and QA digital executions directly, removing friction between design and production when it matters.
• Build rapid prototyping workflows that close the gap between concept and proof of concept.
• Partner with copywriters, video editors, and motion partners as an equal creative voice.
• Develop and maintain scalable brand and design systems across a multi-brand environment.

Account Executive

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment!

Retail Sales Consultant

Data Scientist

• Build and validate machine learning, statistical, and optimization models for business use cases.
• Analyze large and complex datasets to identify actionable insights and recommend solutions.
• Develop automated analytical workflows, reports, dashboards, and reusable data pipelines.
• Assist Senior Data Scientists to evaluate model performance and document methodologies.
• Present technical findings and business impact to technical and non-technical stakeholders.
• Collaborate with Product, Engineering, and Analytics teams to translate business requirements into data science solutions.
• Contribute to code reviews and knowledge sharing.

Data Scientist 2

• Architect and deliver enterprise AI/ML solutions
• Lead strategic initiatives and mentorship
• Collaborate with product and engineering teams

Senior Data Scientist

AI Engineer

• Leading the development of machine learning programs to identify patterns and automate decision-making processes
• Setting technical objectives for machine learning assignments and overseeing their execution
• Designing machine learning prototypes in collaboration with product teams and stakeholders
• Conducting research and studies to inform product development and application of machine learning techniques
• Implementing end-to-end machine learning solutions
• Authoring technical documentation, including white papers and technical manuals
• Evaluating machine learning solutions from internal and external partners
• Collaborating with external teams and representing the work group in resolving technical challenges related to machine learning projects

Senior Machine Learning Engineer, AI Recommendation – Search

• Responsible for supporting customer retention for Comcast Business Services
• Empathizes with clients to resolve outstanding issues and renew contracts
• Minimizes churn by strategically offering product bundles
• Proactively encourages retention by contacting clients at high propensity churn points
• Meet or exceed budgeted retention goals

Loyalty Sales

Technical Customer Success

• Own end to end technical success across assigned customer accounts• Implementing architecture and solutions for new and expansion opportunities• Serve as the primary customer-facing lead• Perform hands-on work within the platform• Support primary use cases in CCM and cyber risk reporting• Drive delivery across data ingest, ETL, storage, and integrations• Act as a DataBee practitioner voice externally• Partner with Sales Engineering and Product teams to support solution deployment• Engage alongside Sales Engineering in complex enterprise opportunities• Provide technical leadership and mentorship across teams• Drive continuous optimization and maturity of customer environments post-deployment• Travel to customer sites or Comcast office upon request