Senior Technical Program Manager – GTO Residential

NBCUniversal

Technical Program Manager leading complex technical programs spanning multiple teams at Comcast. Collaborating with engineering and product partners to ensure successful project execution.

Posted 6/30/2026full-timePhiladelphia • Pennsylvania, Virginia • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading technical programs, managing the Software Development Life Cycle (SDLC) in an agile environment, and effectively collaborating with cross-functional teams to ensure successful project delivery. Proficient in risk management, program planning, and utilizing project management tools to track progress and communicate status to stakeholders.

Highest-signal resume keywords

Technical Program ManagementSoftware Development Life Cycle (SDLC)Agile MethodologiesProject Management ToolsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program PlanningRisk ManagementData AnalysisProject SchedulingScope Definition

Soft Skills

Organizational SkillsProblem-SolvingCollaborationTransparencyIndependent Judgment

Tools & Technologies

JIRAExcelServiceNowSmartsheetPower BIConfluence

Industry Keywords

Cross-Functional CollaborationTechnical ProgramsStakeholder EngagementDelivery PlansEngineering-Focused Organization

Tech Stack

Tools & technologies

SDLCServiceNow

About the role

Key responsibilities & impact

Lead cross‑functional, large‑to‑medium technical programs that span multiple teams or organizations, ensuring delivery against committed scope, timelines, and quality expectations.
Collaborate with engineering, product, and business partners to refine requirements, define scope, and establish clear success criteria and delivery plans.
Understand technical program scopes and align delivery plans with product direction, business requirements, and relevant planning and budget processes.
Identify and secure participation from required cross‑functional teams to ensure effective collaboration and program execution.
Build and maintain integrated program plans, including identification and management of critical paths, dependencies, and key milestones; maintain an accurate program record.
Identify and manage program risks and issues; proactively define mitigation strategies, establish contingency plans, and escalate appropriately to senior leaders when needed.
Track and manage program schedules and tasks; analyze performance against plan and adjust sequencing, scope, or approach to maintain committed outcomes.
Provide clear, consistent program status and inputs for leadership and executive readouts, highlighting risks, changes, and decisions required; ensure stakeholder engagement throughout the program lifecycle.
Bring structure to moderately ambiguous problem spaces, helping teams break down work, sequence execution, and stay aligned to objectives.
Support execution tradeoffs across scope, timeline, dependencies, and resourcing in partnership with stakeholders; ensure proper documentation of decisions and changes.
Consistent exercise of independent judgment and discretion in matters of significance.

Requirements

What you’ll need

Bachelor's or master's degree in computer science, information technology, or a related technical field.
7-10 years of relevant experience in technical program management, ops or related roles.
Minimum of 5 years’ experience managing the Software Development Life Cycle (SDLC) in an agile environment supporting an engineering-focused organization.
Strong communication skills and a demonstrable ability to speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.
Experience developing comprehensive project plans supporting technically focused projects and/or software development deliverables.
Proven track record of strong organizational skills.
Ability to set priorities, track work, and be transparent.
Experience pulling and analyzing data to inform an approach or decision, especially in Jira, Excel, and databases.
Ability to explore innovative ways to address operational or organizational pain points.
Understanding of software development life cycle (SDLC) and system architecture.
Experience with Agile methodologies and project management tools: ServiceNow, Smartsheet, Power BI, Confluence and JIRA.

Benefits

Comp & perks

an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.