SRE Production Support

NBCUniversal

SRE Production Support role in NBCUniversal's AIOps group supporting digital media delivery systems and automation. Collaborate with teams to enhance system reliability and performance.

Posted 7/5/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in full-stack lifecycle support for digital asset delivery systems, with a strong focus on performance optimization, automation, and adherence to Site Reliability Engineering best practices. Proficient in cloud services and DevOps methodologies, ensuring system reliability and scalability.

Highest-signal resume keywords

Site Reliability EngineeringAgile DevOps MethodologiesDigital Asset Delivery SystemsPublic Cloud ServicesScript Language Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance OptimizationAutomationLinux OS AdministrationVersion Control ManagementScript Language DevelopmentCI/CD PipelineNetwork Technology ConceptsDigital Asset Delivery SystemsMonitoring Key MetricsIncident Cause-Analysis

Tools & Technologies

ServiceNow AgileJiraAWSAzureGoogle CloudAnsibleTerraformPuppetChefJenkins

Industry Keywords

ResiliencyObservabilityAvailabilityScalabilityTCP/IPUDPIPV4IPV6DNSSSL

Tech Stack

Tools & technologies

AnsibleAWSAzureChefCloudDNSFirewallsJavaScriptJenkinsLinuxNode.jsPerlPuppetPythonServiceNowTCP/IPTerraform

About the role

Key responsibilities & impact

Design, implementation, and full-stack lifecycle support for digital asset delivery systems
Delivery application tuning, performance optimization and troubleshooting
Assisting with scoping, design, and implementation of media delivery project initiatives, under supervisor and team lead guidance
Participating in incident cause-analysis & assistance in remediation & design efforts to improve reliability/prevent future failure scenarios
Working closely with DevOps teams to identify, understand & develop monitoring for key system health/performance metrics
Writing code and scripts to automate everything possible

Requirements

What you’ll need

Experience with Site Reliability Engineering best practices and principles (Resiliency, Observability, Availability, Scalability)
Experience with Agile DevOps methodologies, process & associated software (ServiceNow Agile, Jira)
Experience with digital asset delivery systems (Signiant, Aspera)
Experience supporting/administering Linux OS versions & features
Experience with public cloud service offerings (AWS, Azure, Google)
Familiarity with network technology concepts (TCP/IP, UDP, IPV4, IPV6, DNS, SSL, Firewalls, F5 LTM)
Familiarity with automation, CI/CD pipeline & software testing (Ansible, Terraform, Puppet, Chef, and Jenkins)
Experience with version control management (git, GitHub)
Experience with script language development (Python, Node.js, Perl)
BS in computer science or related field
At least 3 years of experience supporting high volume/large-scale environments

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities