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NBCUniversal

Retail Service Associate

NBCUniversal

Mobile Retail Service Associate at Xfinity providing customer experience and support for mobile devices in Tucson, AZ stores. Engaging customers in mobile activations, troubleshooting and education.

Posted 7/7/2026full-timeTucson • Arizona • 🇺🇸 United StatesJuniorMid-Level💰 $17 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates capabilities in mobile activations, customer education, and support, with a focus on operations and on-demand delivery processes. Possesses foundational experience in customer check-in and escalation management.

Highest-signal resume keywords
Mobile ActivationsCustomer EducationMobile SupportOperations SupportCustomer Check-In

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Mobile EscalationsOn-Demand DeliveryBAPISXM Upsell

About the role

Key responsibilities & impact
  • Mobile Activations & Customer Education
  • Mobile Escalations
  • Mobile Support
  • On-Demand Delivery, BAPIS & XM Upsell
  • Customer Check-In
  • Operations Support

Requirements

What you’ll need
  • High School Diploma / GED
  • 0-2 Years Relevant Work Experience

Benefits

Comp & perks
  • best-in-class Benefits to eligible employees