Territory Partner

Newcross Healthcare Solutions

Territory Partner at Newcross Healthcare delivering exceptional service to clients and healthcare professionals. Coordinating bookings and ensuring clients receive staffing support while maintaining service quality.

Posted 7/1/2026full-timeGlasgow • 🇬🇧 United KingdomMid-LevelSenior💰 £28,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management, operational coordination, and workforce planning within the healthcare sector. Proficient in utilizing CRM systems and digital tools to enhance service delivery and client satisfaction.

Highest-signal resume keywords

Client Relationship ManagementOperational CoordinationWorkforce PlanningCRM Systems ProficiencyProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CoordinationOperations ManagementCustomer ServiceWorkforce PlanningData MonitoringPerformance MeasurementShift Booking Coordination

Soft Skills

Excellent CommunicationRelationship-BuildingStrong Organisational SkillsAttention to DetailResilience

Tools & Technologies

CRM SystemsWorkforce PlatformsDigital Tools

Industry Keywords

HealthcareStaffingClient RetentionFill RatesWorkforce UtilisationClient Satisfaction

About the role

Key responsibilities & impact

Act as a primary point of contact for clients, managing enquiries, bookings, and day-to-day support.
Build strong client relationships and deliver outstanding service.
Understand client requirements and ensure workforce solutions meet demand.
Capture feedback, identify opportunities for improvement, and support client retention.
Proactively support the healthcare professionals throughout their journey, from onboarding to ongoing engagement.
Coordinate shift bookings to meet client requirements efficiently and effectively.
Use systems and data to monitor activity, prioritise workload, and support decision-making.
Contribute to key performance measures including fill rates, workforce utilisation, and client satisfaction.

Requirements

What you’ll need

Experience in a coordination, operations, customer service, or workforce planning role (healthcare or staffing experience is advantageous)
Excellent communication and relationship-building skills
Strong organisational skills with the ability to manage multiple priorities
Confidence using CRM systems, workforce platforms, and digital tools
A proactive, solutions-focused approach to problem-solving
High attention to detail and accuracy
Resilience, adaptability, and the ability to perform under pressure.

Benefits

Comp & perks

Up to £6,000 pa bonus