Manager, Technology & Data Services

OCHIN, Inc.

Manager for Technology & Data Services driving strategic leadership for secure technology solutions at OCHIN. Collaborating across teams to enhance clinical operations and data services.

Posted 5/19/2026full-timeRemote • Oregon • 🇺🇸 United StatesSeniorLead💰 $119,571 - $162,617 per yearWebsite

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Hard Skills

SQLdata platformsbusiness intelligencedata engineeringETLdata modelingdata governanceperformance optimizationincident managementroot cause analysis

Soft Skills

leadershipcommunicationteam developmentaccountabilitycollaborationcontinuous improvementstakeholder engagementperformance managementservice deliverychange management

Tools & Technologies

Power BIBusinessObjectsTableauAWSClaudeSQL ServerEpic Claritydata warehouse technologiesAPIsinternal applications

Industry Keywords

data servicesclinical operations24x7 production environmentdata availabilityservice performanceSLA managementdata refresh cyclescapacity planningFinOpshigh-value data solutions

Tech Stack

Tools & technologies

AWSCloudETLSQLTableau

About the role

Key responsibilities & impact

Provide strategic leadership and operational accountability for enterprise data platforms, business intelligence services, and internal application development
Ensure the delivery of secure, reliable, and high-quality technology and data services that enable clinical operations, business functions, and member-facing programs
Lead and develop teams across Data Platform Services, Business Intelligence, and Internal Tools Development
Establish clear expectations, performance metrics, and accountability for service delivery and team outcomes
Own the reliability, performance, and availability of data platforms and application services in a 24x7 production environment
Lead incident response, escalation management, and root cause analysis; drive preventative improvements to reduce future risk
Oversee SQL database environments and DBA functions, including performance tuning, backup/recovery, security, and lifecycle management
Ensure stability and performance of Clarity and enterprise reporting platforms (Power BI, BusinessObjects, Tableau)
Partner with stakeholders to prioritize work, align delivery with organizational needs, and improve data usability and trust
Lead development and support of internal and member-facing applications that enable OCHIN programs and services
Guide adoption of modern technologies including Claude, AWS, and related platforms to improve delivery velocity and capability

Requirements

What you’ll need

Bachelor’s degree in information technology, Computer Science, Data Analytics, or related field; or equivalent experience
7–10+ years of progressive experience across data platforms, business intelligence, and application/data engineering
3–5 years of remote people leadership, including performance management, team development, and delivery accountability
Proven experience leading enterprise data platforms and analytics environments, including: SQL Server, Epic Clarity, and data warehouse technologies
Business intelligence tools (Power BI, BusinessObjects, Tableau)
Data pipelines, integration (ETL/ELT), and data modeling
Experience supporting internal tools and application development, including modern architectures leveraging AWS, APIs, and AI-assisted development tools (e.g., Claude)
Experience with data replication, availability, and platform performance optimization
Proven ability to lead teams supporting 24x7 critical data and application services, with accountability for system uptime, data availability, and service performance
Experience defining and managing SLAs, data refresh cycles, and operational metrics
Demonstrated ownership of incident management, root cause analysis, and continuous service improvement
Experience establishing and enforcing data governance, security, and secure development practices
Strong background in capacity planning, performance optimization, and platform lifecycle management
Experience managing or influencing cloud consumption, platform costs, and vendor relationships (FinOps)
Strong communication skills, with the ability to effectively engage: Internal leadership and cross-functional IT teams, OCHIN members and non-technical stakeholders
Proven ability to provide clear, transparent communication regarding: Service performance, Incidents and outages, Planned changes and platform evolution
Proven ability to lead enterprise change management, ensuring coordination, minimal disruption, and successful adoption of new platforms and tools
Experience aligning clinical, operational, and technology stakeholders to deliver high-value data and application solutions
Demonstrated ability to build and lead high-performing teams, with a focus on accountability, collaboration, and continuous improvement

Benefits

Comp & perks

Generous compensation package
Support for employees’ well-being
Healthy work-life balance
Opportunity for professional advancement