Revenue Cycle & Billing Coach

OCHIN, Inc.

Learning Coach optimizing operational workflows and delivering training for healthcare clinics within OCHIN. Collaborating with member leadership to enhance healthcare service delivery.

Posted 6/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $74,519 - $149,039 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in EHR software, specifically EPIC, with a strong focus on workflow optimization and training delivery. Proven ability to mentor peers and lead change initiatives in healthcare settings, particularly within Critical Access Hospitals and Federally Qualified Health Centers.

Highest-signal resume keywords

EHR Software ExperienceEPIC Certification/ProficiencyWorkflow OptimizationRevenue Cycle PrinciplesTraining Delivery

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Workflow CoachingData AnalysisChange ManagementLearning Program DevelopmentEpicCare Modules ExperienceHB Claims ExperienceSBO ExperiencePrelude ExperienceCadence ExperienceFinancial Principles

Soft Skills

CollaborationMentoringCoachingCommunicationLeadership

Tools & Technologies

Epic System Components

Certifications & Qualifications

EPIC Certifications in PB/HB ResoluteEPIC Certifications in PB/HB Claims

Industry Keywords

Critical Access HospitalsRural HospitalsFederally Qualified Health Center (FQHC)

About the role

Key responsibilities & impact

Collaborate with member leadership to assess workflows and identify optimization opportunities
Deliver interactive training sessions to large and small audiences
Provide workflow coaching, optimization, and best practice recommendations
Serve as a change agent during high-impact situations
Assist in the design, development, and enhancement of learning programs
Collect and analyze feedback and learning data across multiple modalities
Collaborate with other OCHIN departments on workflow improvement efforts
Configure Epic system components and document changes
Mentor and coach peers and new team members

Requirements

What you’ll need

Minimum 5 years of experience in similar or relevant role required
10 Years of applicable experience desired
Experience with EHR software, EPIC is required
Experience with Revenue Cycle and Financial principles
EPIC Certifications in PB/HB Resolute, and PB/HB Claims are highly desired
Epic Certification/Accreditation/Proficiency required within 6 months of hire
Experience in HB Claims, SBO, Prelude, Cadence and EpicCare modules a plus
Experience in or with Critical Access Hospitals or Rural hospitals is highly desired
Experience in or with a Federally Qualified Health Center (FQHC) is highly desired

Benefits

Comp & perks

Generous compensation package
Health and wellness support
Healthy work-life balance
Opportunity for professional advancement