Apprentice Analyst

OCHIN, Inc.

EPIC Apprentice Analyst supporting healthcare organizations across the country with technology solutions. A role fostering learning in healthcare technology with remote work from anywhere in the US.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesEntry Level💰 $49,939 - $59,927 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in supporting EPIC applications and technology solutions while delivering exceptional customer service in healthcare settings. Proficient in troubleshooting, system configuration, and collaborating with cross-functional teams to enhance user experience.

Highest-signal resume keywords

EPIC Applications SupportSystem TroubleshootingCustomer Service ExcellenceHealthcare Workflow KnowledgeCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

System ConfigurationData AnalysisEHR SystemsTechnical DocumentationSystem MaintenanceTesting Procedures

Soft Skills

Effective CommunicationProblem-SolvingDetail-OrientedAdaptabilityCollaboration

Industry Keywords

HealthcareCustomer ServiceTechnology SolutionsOperationsProfessional Development

About the role

Key responsibilities & impact

Supporting users with questions and issues related to EPIC applications and other technology solutions
Researching and troubleshooting system issues
Assisting with system configuration, maintenance, and testing
Learning healthcare workflows and identifying solutions that improve the user experience
Collaborating with cross-functional teams
Documenting processes, workflows, and technical solutions
Participating in training, certification preparation, and professional development activities
Delivering exceptional customer service to healthcare organizations and end users

Requirements

What you’ll need

Curious and eager to learn
Strong problem-solvers
Effective communicators
Detail-oriented and organized
Adaptable and resilient
Collaborative team members
Self-starter
Driven by impact
Passionate about delivering extraordinary customer service
Helpful experience may include healthcare, dental, customer service, technology, operations, data analysis, EHR systems, or EPIC applications but none are required.
Candidates must be legally authorized to work in the United States on a permanent basis at the time of application.

Benefits

Comp & perks

Comprehensive range of benefits
Professional development opportunities
COVID-19 Vaccination Requirement
Work from home requirements: High Speed Internet Service