Technical Solution Specialist

Omnissa

Technical Solution Specialist enhancing internal lab environments for Omnissa's solutions. Focus on VDI, cloud platforms, and enterprise lab environments.

Posted 7/2/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $148,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in managing and supporting VMware Horizon and Workspace ONE environments, with a strong focus on cloud infrastructure, application lifecycle management, and networking configurations. Proven ability to enhance lab capabilities through automation and collaboration with cross-functional teams.

Highest-signal resume keywords

VMware Horizon ExpertiseVSphere / vCenter ManagementWorkspace ONE AdministrationMulti-Cloud Environment FamiliarityNetworking Fundamentals Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

VDI ExperienceEndpoint ManagementApplication Lifecycle ManagementSystem PatchingTroubleshooting Skills

Soft Skills

Strong Communication SkillsProactive Problem-Solving MindsetAbility to Work Independently

Tools & Technologies

Horizon Universal ConsoleUnified Access GatewayActive DirectoryMicrosoft Entra IDAzure Portal

Industry Keywords

Cloud InfrastructureLoad BalancingFirewallsOperational RunbooksTechnical Documentation

Tech Stack

Tools & technologies

AWSAzureCloudFirewallsOpenShiftOpenStackVMware

About the role

Key responsibilities & impact

Own and manage internal lab environment supporting Omnissa solutions, including Horizon, Workspace ONE, and related platform components.
Perform Day 2 operations across lab infrastructure, including monitoring, patching, upgrades, and issue resolution.
Maintain and enhance Horizon environments across multiple platforms: vSphere / vCenter, AWS Workspaces, Core Microsoft Azure, Nutanix, Emerging platforms (OpenShift, OpenStack as applicable).
Manage and support key Horizon components including: Horizon Universal Console, Unified Access Gateway (UAG), App Volumes, RDSH environments, ThinApp.
Administer and troubleshoot Workspace ONE components, including: UEM / Device Management, Access and Identity services, Hub Services and Connectors, Mobile Threat Defense integrations.
Oversee gold image lifecycle management (creation, maintenance, optimization, and versioning).
Manage application packaging and delivery across lab environments.
Maintain identity and directory integrations, including Active Directory and Microsoft Entra ID.
Administer cloud infrastructure and services via Azure Portal and other cloud platforms.
Support and maintain networking configurations, including load balancing, routing, and security components such as F5, NSX, and firewalls.
Monitor lab health and respond to operational alerts and patching workflows (e.g., ticket-driven updates).
Ensure lab environments remain stable, current, and aligned with latest product releases and architectures.
Create and maintain technical documentation (e.g., Confluence), ensuring accuracy and usability for internal stakeholders.
Partner with Engineering, Product, and Field teams to validate new features, integrations, and architectures in the lab.
Continuously identify opportunities to expand, automate, and improve lab capabilities to increase efficiency and scalability.

Requirements

What you’ll need

5+ years of experience in VDI, endpoint management, or enterprise infrastructure environments
Strong hands-on expertise with VMware Horizon / Omnissa Horizon platforms and supporting components
Experience managing vSphere / vCenter environments and virtualization infrastructure
Familiarity with multi-cloud environments, especially Microsoft Azure and/or AWS
Practical experience with Workspace ONE (UEM, Access, Identity) or similar endpoint management platforms
Knowledge of identity systems, including Active Directory and Microsoft Entra ID
Experience with application lifecycle management, including packaging and delivery
Understanding of networking fundamentals, including load balancing, firewalls, and secure access
Proven ability to perform system patching, upgrades, and lifecycle management
Strong troubleshooting skills across infrastructure, platform, and application layers
Experience maintaining technical documentation and operational runbooks
Ability to work independently while collaborating across teams
Strong communication skills and a proactive, problem-solving mindset.

Benefits

Comp & perks

employee ownership
health insurance
401k with matching contributions
disability insurance
paid-time off
growth opportunities
corporate bonus program