Ontic

Data Engineer

• Perform exploratory data analysis on a range of complex business problems.
• Interpret business processes into data requirements.
• Define and enforce key data attribute governance strategies.
• Act as geographical data leader, reporting directly to the Data Architecture Manager.
• Collaborate on data team initiatives impacting Ontic’s global strategic pillars.
• Administer and maintain the Snowflake Data Warehouse.
• Devise and maintain data engineering development standards in line with best practice.
• Contribute to data pipelines that clean, transform and aggregate data from disparate data sources into reporting data stores.
• Provide input on the company data strategy by suggesting and proving new technologies and innovations.
• Contributing to the translation of data into valuable insights that inform data driven decisions.
• Develop dashboards and reports to present data insights to stakeholders around the business.
• Support end-user technical questions and assist in data education.
• Host on-site data quality clinics.
• Participate in and audit data governance activities.

Senior Data Engineer

Customer Support

• Maintain and respond to support/task tickets in Ontic's help desk system
• Responsible for owning a wide variety of client requests from start to finish while ensuring key stakeholders are consistently updated with relevant information
• Create and improve internal and external support documentation
• Act as a liaison between clients and development, when necessary, to resolve difficult technical issues faced by our clients
• Report on metrics related to client issues, themes, bug closure rate, and SLAs
• Work cross-functionally with Client Success Managers, Product Managers, and development teams to deliver exceptional service, and ensure we are exceeding client expectations
• Be a client-facing representative of Ontic and ensure professionalism, actively listening and understanding the needs of our clients, and ensuring a solution-oriented mindset
• Assist in updating our client knowledge portal

Client Support Specialist

Data Analyst

• Assist with data migration projects by supporting data preparation, validation, testing, and execution activities while helping ensure project milestones are met.
• Support data mapping and transformation by validating field mappings between legacy systems and Ontic, identifying discrepancies, and ensuring data aligns with business requirements.
• Collaborate with Engineering, Implementation, and Client Success teams to support migration activities, troubleshoot data issues, and learn data migration best practices.
• Perform data quality checks, reconciliation, and validation to help maintain data accuracy and integrity throughout the migration process.
• Use SQL and other data tools to query, analyze, and manipulate datasets while developing technical skills in data migration and data management.
• Document migration processes, testing results, and data findings while contributing ideas to improve workflows and operational efficiency.
• Assist with client migration activities by preparing data reports, tracking migration progress, and supporting issue resolution under the guidance of senior team members.

Data Migration Analyst – Intern

Account Executive

• Creating and executing the sales strategy for your territory within the F1000 landscape.
• Researching, identifying, and qualifying new business prospects with support from the Business Development team.
• Develop and sustain a healthy pipeline of opportunities to regularly meet or exceed revenue targets.
• Oversee the full sales cycle from opportunity creation to close - including qualification, discovery, sales presentations, and demos.
• Identify and present a compelling case for change through storytelling and consultative conversations so buyers can easily understand the ROI and value of implementing our solutions.
• Build relationships with multiple stakeholders and influence them in a positive way as you lead discovery conversations, product demos, solution discussions, and contract negotiations.
• Achieve the quarterly and annual revenue targets set by the company and manage and document pipeline and forecast in Salesforce.
• Constantly look for ways to enhance your knowledge of our industry, market, and competitors to provide the sales edge needed to close business and generate revenue.
• Represent Ontic as a domain and product expert at client interactions, industry and corporate events, and through community sites and social media.
• Work with Ontic internal teams to ensure client value realization and 100% retention.

Enterprise Account Executive

Sales

• Own and deliver regional revenue targets across new logo and expansion business.
• Drive consistent execution of enterprise sales methodology across a team of five Enterprise Account Executives.
• Maintain rigorous pipeline hygiene, forecasting accuracy, and performance reporting.
• Personally engage in strategic accounts and high-value opportunities to accelerate deal progression and improve win rates.
• Partner with the SVP of Sales to establish metrics, performance standards, and best practices that enable scalable growth.
• Represent Ontic in the Region through executive meetings, industry events, and strategic partnerships.
• Collaborate with Marketing to optimize regional demand generation and field engagement.
• Work closely with Legal, Finance, and Operations to ensure compliance, efficiency, and alignment in regional deal execution.
• Lead, coach, and develop a high-performing team of five Enterprise Account Executives.
• Establish a strong, inclusive, and performance-driven culture that reflects Ontic’s core values.

Group Director of Sales

• Qualify inbound and SDR-generated leads to determine fit, buying readiness, stakeholder alignment, and potential opportunity value.
• Conduct discovery conversations to understand customer challenges, initiatives, procurement timelines, and organizational priorities.
• Maintain a healthy pipeline of qualified opportunities for assigned Enterprise Account Executives.
• Develop and execute engagement strategies to maintain prospect interest throughout extended public sector buying cycles.
• Build relationships with key influencers, champions, and decision-makers within target accounts.
• Collaborate with Enterprise Account Executives to develop and execute account plans.

Inside Sales Representative

Customer Success Manager

• Own the strategic relationship with a portfolio of high-value Fortune 500 clients
• Serve as the main point of contact post-sale, ensuring alignment with client business objectives
• Act as a strategic advisor and tactical partner, guiding clients through platform optimization and maturity
• Drive platform adoption, ensuring clients realize measurable business value
• Proactively identify opportunities for Ontic to solve additional pain points and help clients scale their protective intelligence programs
• Build success plans, map value drivers, and track ROI to strengthen business cases for renewal and growth
• Lead high-level business reviews and success planning sessions with senior executives and cross-functional stakeholders
• Challenge clients thoughtfully when needed—presenting data, trends, and best practices that guide better outcomes
• Forecast, manage, and own renewals, ensuring seamless continuation of service
• Partner with Sales to identify expansion opportunities and co-create account growth strategies
• Track account health signals and proactively mitigate risks to retention
• Serve as the voice of the client internally, influencing product roadmaps, service offerings, and strategic initiatives
• Collaborate with Product, Engineering, Sales, and Marketing to ensure a coordinated approach to client satisfaction and innovation
• Contribute to scaling internal systems and workflows (e.g., SFDC, JIRA, Pendo) to drive efficiency and repeatability
• Help define and refine playbooks, onboarding frameworks, and client communication models

Principal Success Manager – Strategic Accounts

Security Engineer

• Develop, maintain, and enforce policies and procedures governing the use of AI technologies
• Partner with Legal, Privacy, and Technology teams to establish responsible AI governance frameworks
• Monitor evolving regulatory requirements and industry standards related to AI security, privacy, and governance
• Conduct security and risk assessments of AI platforms, models, and applications
• Review proposed AI use cases and provide security recommendations prior to deployment
• Develop risk mitigation strategies and compensating controls for identified AI-related threats
• Design and implement technical guardrails for AI platforms and applications
• Develop secure integration patterns for AI services and APIs
• Evaluate and recommend AI security tools and technologies
• Collaborate with engineering teams to integrate security controls into AI-enabled applications
• Develop monitoring and detection capabilities for AI-related security events
• Provide guidance and training to employees on secure and responsible AI usage

Senior AI Security Engineer

• Drive Ontic Platform adoption, focusing on helping your clients achieve their business objectives. This role requires a person who is excited to be hands-on in the Platform
• Own client communication to ensure a streamlined client experience
• Identify growth potential for clients as it relates to additional Ontic Platform functionality or Service opportunities. Coordinate with Sales colleagues to execute on those opportunities
• Forecast client renewals, ensuring retention
• Orchestrate internal Ontic cross-functional teams to ensure the voice of the client is being represented as it relates to product and strategic decisions
• Work collaboratively to address client challenges with a sense of urgency
• Seek out opportunities to help the growing Client Success team scale efficiently with tools like Salesforce, Pendo, Domo, JIRA

Enterprise Success Manager

Account Manager

• Own a revenue quota tied to growth from existing client accounts.
• Develop and execute account growth strategies, uncovering upsell and cross-sell opportunities through proactive engagement.
• Build and maintain a strong opportunity pipeline to regularly meet or exceed revenue targets.
• Cultivate relationships with multiple stakeholders and serve as a consultative sales leader within your accounts, driving expansion and adoption of new modules, features, and services.
• Partner closely with internal teams (Solutions Engineers, Product, Customer Success) to deliver tailored proposals and close expansion deals.
• Monitor account health, proactively identify risks, and collaborate with internal stakeholders to mitigate churn.
• Achieve the quarterly and annual revenue targets set by the company and manage and document pipeline and forecast in Salesforce.
• Constantly look for ways to enhance your knowledge of our industry, market, and competitors to provide the sales edge needed to close business and generate revenue.
• Represent Ontic as a domain and product expert at client interactions, industry and corporate events, and through community sites and social media.

Strategic Account Manager

Administration

• Supporting the operational team to deliver customer orders on time
• Ensuring the accurate completion, checking, and release of operational paperwork and Certificates of Conformity (C of C)
• Collaborating with multiple teams across the business to gather and validate information
• Checking documentation and collating data from various departments
• Responding to queries and ensuring operational paperwork is completed accurately and efficiently