OpenAI

Marketing

• Partner with Sales, advertisers, and agencies to shape learning agendas, interpret results, and improve media performance.
• Apply rigorous advertising measurement approaches across attribution, incrementality, marketing mix modeling, and other relevant methodologies.
• Develop scalable measurement programs and guidance that improve decisions and adoption of rigorous measurement practices.
• Collaborate across Product, Engineering, Data Science, and Partnerships to translate advertiser needs into durable measurement capabilities.
• Work effectively with measurement partners and industry stakeholders to support advertiser adoption and strengthen trust in OpenAI Ads.
• Communicate complex concepts clearly and uphold high standards for privacy, quality, transparency, and responsible interpretation.

Marketing Scientist

Systems Engineer

• Define and design the physical security technology architecture strategy for AI data center environments, establishing scalable and resilient security system designs aligned with OpenAI’s infrastructure risk profile
• Define enterprise architecture standards and technical patterns for physical security capabilities, including access control, video surveillance, intrusion detection, identity-based access, integrated monitoring, and emerging security technologies.
• Lead the architecture and governance of physical security systems and supporting platforms.
• Define security standards and requirements across diverse infrastructure deployment models.
• Define standards for secure deployment, operational resilience, maintenance, and lifecycle management of security technologies.
• Partner with Security Operations, Infrastructure, Cybersecurity, Compliance, Legal, Procurement, and external providers to ensure physical security systems are integrated, operationally effective, and capable of supporting enterprise risk management objectives.
• Provide technical leadership, design governance, and continuous improvement through architecture reviews, technology evaluations, deployment oversight, and the evolution of standards, reference architectures, and best practices across global AI infrastructure deployments.

Data Center Physical Security Systems Engineer

Financial Planning and Analysis

• Lead and scale OpenAI’s OpenAI on OpenAI program within Finance by identifying high-impact back-office Finance workflows, experimenting with emerging AI capabilities, driving adoption, and elevating a small set of flagship examples with measurable operational value.
• Develop and design CFO-facing materials for board, leadership, customer, and other high-stakes moments, while establishing a high bar for visual storytelling through reusable templates, systems, and standards.
• Turn OpenAI Finance’s internal AI work into clear, credible narratives, demos, proof points, and transformation stories for internal leaders, CFOs, CIOs, and customers.
• Help Economic Research package and amplify its work through compelling narratives and visual materials, partnering with Global Affairs, Corporate Communications, Investor Relations, and Marketing to reach internal and external audiences.
• Partner with Global Affairs, Corporate Communications, Investor Relations, Marketing, and GTM to adapt and activate Finance and Economic Research content for relevant audiences and select executive engagements.
• Create durable feedback loops across OpenAI to surface Finance adoption lessons, product insights, and commercialization opportunities.

Visual Storytelling Lead, AI Innovation

Account Manager

• Own financial evaluation for growth and media partnerships, including modeling revenue, margin, compute, and payback to support decision-making and negotiations.
• Develop clear economic frameworks and deal guardrails (pricing floors, rev-share structures, caps, minimum guarantees, performance-based terms) to protect long-term unit economics.
• Partner closely with Product and Partnerships to define and measure incrementality and ensure contract terms align with measurable outcomes.
• Lead partnership deal pricing and structuring from early-stage strategy through final term-sheet negotiations, including executive-ready recommendations and tradeoffs.
• Drive partnership portfolio performance management: establish core metrics, identify leading indicators, track variance to expectations, and surface risks and opportunities.
• Integrate partnership economics into revenue forecasting and planning cycles in partnership with the broader team.
• Identify recurring contract and measurement risks and establish internal governance and review mechanisms.

Strategic Finance, Partnerships

Sales Development Rep

• Partner with Account Directors on account strategy, multi-threading, and deal progression
• Design and execute targeted outbound strategies using industry context, stakeholder mapping, and product signal to break into priority accounts
• Lead high-quality discovery to uncover business priorities, map stakeholders, and assess enterprise readiness
• Contribute to pipeline reviews by sharing outbound activity, account insights, and early competitive signals.
• Build and iterate on AI-enabled GTM workflows (GPTs/agents) to scale prospecting and qualification

Strategic Sales Development Representative, Portuguese Speaking

Communications

• Develop clear, credible external narratives around OpenAI’s safety research, including alignment, evaluations, preparedness, interpretability, and other areas connected to the safe development of frontier AI.
• Translate complex technical work into accessible stories without oversimplifying, overstating impact, or creating unnecessary alarm.
• Help define and reinforce OpenAI’s POV on key safety research topics and how they connect to OpenAI’s broader research roadmap and mission.
• Work directly with safety and alignment researchers to understand their work, identify the most important ideas, and help position those ideas publicly.
• Serve as a communications thought partner to researchers—helping them anticipate questions, clarify implications, and communicate with precision.
• Build communications plans that help researchers share their work through the right channels, at the right level of depth, and with the right context.
• Develop proactive storytelling opportunities across blogs, explainers, video, podcasts, events, and other channels beyond traditional media.
• Help identify creative ways to elevate safety research and make the work more legible to expert and non-expert audiences.
• Partner with research teams to plan communications for major papers, evaluations, model-related research, safety initiatives, and other technical publications.
• Collaborate with editorial, design, social, policy, and research teams on blogs, explainers, visuals, briefing materials, and supporting content.
• Ensure launches are grounded in evidence, appropriately scoped, and aligned with OpenAI’s safety, policy, and communications priorities.
• Build and maintain trusted relationships with science, technology, AI, and business journalists who cover frontier AI and safety research.
• Manage proactive and reactive media engagement related to safety research announcements, papers, collaborations, and emerging narratives.
• Prepare researchers and executives for interviews, briefings, events, and public appearances.
• Work closely with Product, Policy, Safety, Legal, Marketing, and other Communications teams to align safety research communications with broader company goals.
• Partner with teams managing crisis and reactive safety communications to ensure clear coordination while maintaining focus on proactive research storytelling.
• Help build a stronger communications muscle around safety research across the organization.
• Identify potential reputational, scientific, policy, or misinterpretation risks early.
• Develop mitigation strategies, Q&A, messaging guidance, and briefing materials for sensitive or high-profile safety research topics.
• Help ensure OpenAI communicates responsibly about frontier capabilities, limitations, uncertainty, and the role of ongoing safety research.

Research Communications Manager – Safety

Engineering Manager

• Build and lead a high-performing Identity Infrastructure team, going deep enough technically to set direction while empowering the team to own delivery.
• Define the strategy for identity platform as the policy plane for access across people, agents, workloads, services, clouds, and internal systems.
• Scale Access Manager for evolving human and agent lifecycles, making routine access automatic and sensitive access contextual, time-bound, and accountable.
• Build the access graph and resource catalog that make access decisions explainable, risk-aware, and grounded in ownership, sensitivity, environment, and usage.
• Replace broad standing privilege with risk-tiered access, so routine work stays fast, privileged access is narrow and observable, and break-glass is exceptional.
• Establish first-class authorization for agents and workloads, with delegated, action-scoped permissions, time-bound access, full attribution, and no credential sharing.
• Partner across Security, Infrastructure, Applied, Research, IT, and product to turn identity standards into systems teams trust and adopt.
• Operate identity infrastructure as a mission-critical platform, with clear reliability goals, safe rollouts, strong observability, healthy on-call, and rigorous incident learning.
• Measure success by safer, faster, and more accountable access: reduced unnecessary privilege, stronger governance, broader coverage, clearer auditability, and less friction for legitimate work.

Engineering Manager, Identity & Access Platform

Account Executive

• Manage a small number of key retail accounts, developing and executing strategies for a comprehensive account plan
• Lead large enterprise retail customers’ journeys from consideration to successful deployment
• Partner with solutions and research engineering to build and execute complex customer programs and projects
• Own a consumption revenue target
• Manage consumption revenue forecasts
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders
• Closely monitor the retail landscape across UKI & North (customers, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
• Support the recruitment and onboarding of other teammates
• Support the development of company culture

Account Director – Large Enterprise, Retail

Artificial Intelligence

• Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization
• Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio
• Conduct technical enablement and configuration sessions across our broad product portfolio
• Identify and validate use cases by embedding with customer teams to understand workflows and pain points
• Lead account level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning
• Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities
• Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs
• Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross functional navigator who keeps teams aligned, informed, and moving toward customer outcomes
• Guide value realization and measure impact through baselines, KPI definition, and post deployment reporting
• Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement
• Help drive expansions by identifying high leverage opportunities where OpenAI’s platform can power new workflows or lines of business
• Serve as the technical advisor for existing customer implementations by guiding and optimizing account setup, configuration, etc.

AI Success Engineer

Operations

• Serve as OpenAI’s senior on-site hardware operations lead for server, GPU, storage, and rack-level infrastructure.
• Drive technical triage and resolution of complex hardware failures impacting production systems.
• Partner with Fleet Health Engineering to investigate recurring hardware issues, identify failure patterns, and improve fleet reliability.
• Lead root cause analysis (RCA) efforts for critical hardware incidents and develop corrective and preventive action plans.
• Collaborate with Oracle operations teams and OEM vendors to coordinate repairs, replacements, upgrades, and hardware lifecycle activities.
• Establish and continuously improve hardware maintenance procedures, operational runbooks, and troubleshooting standards.
• Analyze hardware failure trends and operational metrics to identify reliability risks and improvement opportunities.
• Support new hardware introductions, validation activities, and production readiness reviews.
• Coordinate spare parts strategy and inventory planning with supply chain and operations teams.
• Partner with Hardware Engineering, Manufacturing, and Infrastructure teams to provide field feedback that improves future platform designs.
• Develop scalable operational standards and best practices that can be deployed across future Stargate campuses.
• Mentor technicians and partner teams on advanced troubleshooting methodologies and hardware operational excellence.

Datacenter Hardware Operations Technician Lead – Industrial Compute

Research Scientist

• Own and pursue a research agenda to improve the proactivity and ability of our models to further user goals.
• Build robust evaluations for tracking modeling improvements.
• Design, implement, test, and debug code across our research stack.
• Collaborate closely with the other research and product teams to influence the shape of technical solutions in the product

Research Engineer / Research Scientist – Proactivity

Solutions Engineer

• Deliver an exceptional pre-sales customer experience.
• Provide technical expertise in the pre-sales process.
• Demonstrate how the ChatGPT business product can provide solutions to customers' needs.
• Serve as the first line of defense for security and compliance questions.
• Create and maintain documentation and guides related to pre-sales process.
• Develop and nurture strong customer relationships during evaluations and purchases.
• Foster customer advocacy and represent their voice with internal teams.
• Collaborate closely with the Sales and GRC teams for a seamless pre-sales experience.

DevOps Engineer

• Deeply embed with strategic platform customers as the technical lead
• Work with senior stakeholders to identify applications of GenAI in their industry
• Intervene to accelerate customer time to value through prototypes or strategic guidance
• Manage relationships with customers’ leadership to ensure successful deployment
• Contribute to open-source developer and enterprise resources
• Share knowledge, codify best practices, and publish notebooks
• Validate feedback to Product and Research teams

AI Deployment Engineer

• Originate, qualify, and advance complex strategic partnerships across K-12 and higher education, including school systems, universities, research organizations, ecosystem partners, and policymakers.
• Build and manage a research partnership pipeline that helps OpenAI generate credible evidence around AI’s impact on learning, teaching, adoption, engagement, and capability-building.
• Partner with internal research, product, policy, legal, privacy, communications, sales, solutions, and customer-facing teams to shape research-backed education programs from concept through execution.
• Help define priority learning questions, research partner criteria, pilot structures, evaluation models, and evidence-building opportunities that can inform Education GTM and product strategy.
• Structure strategic partnership, research, data, pilot, evaluation, and program agreements that balance adoption, evidence generation, responsible deployment, and institutional trust.
• Identify opportunities that create high impact across commercial growth, education outcomes, thought leadership, institutional credibility, and OpenAI’s mission.
• Translate approved research findings, pilot outcomes, and partnership learnings into high-leverage GTM assets, including case studies, deployment narratives, executive updates, sales proof points, strategic partner stories, and field-ready resources.
• Build repeatable partnership models, operating mechanisms, account expansion strategies, and playbooks that can scale across K-12 systems, higher education institutions, and priority markets.
• Help shape the external narrative around responsible, effective, and evidence-backed AI adoption in education.
• Lead through influence across internal and external stakeholders to move ambiguous, high-priority opportunities toward concrete commitments and measurable outcomes

Strategic Partnerships Lead, Education

Program Manager

• Lead cross-functional procurement transformation programs spanning Strategic Sourcing, P2P, Extended Workforce, T&E, Corporate Card, Risk, and Procurement Systems.
• Develop and maintain the Procurement transformation roadmap, partnering across teams to identify opportunities, prioritize initiatives, map dependencies, sequence work effectively, and align investments against strategic business objectives.
• Translate business needs into scalable requirements, partnering with Procurement SMEs and EPT to design processes, workflows, controls, reporting, and user experiences.
• Drive quarterly planning and execution, maintaining visibility into milestones, risks, dependencies, resource needs, and delivery timelines across multiple concurrent initiatives.
• Contribute directly to project delivery, including requirements gathering, process design, testing coordination, documentation, rollout planning, training, and change enablement.
• Partner with Procurement verticals to accelerate execution, helping teams define problems, structure workstreams, develop solutions, and move projects from idea to implementation.
• Lead governance and operating rhythms, including project reviews, leadership updates, status reporting, issue escalation, and decision tracking.
• Coordinate cross-functional implementations involving Procurement, Legal, Finance, Security, Privacy, Risk, and Enterprise Platform Technology teams.
• Develop executive-ready communications and reporting, translating complex programs into clear updates, recommendations, risks, and outcomes.
• Define success metrics and measure outcomes, leveraging data and insights to evaluate adoption, operational performance, process effectiveness, and business impact.
• Support continuous improvement efforts, identifying opportunities to streamline processes, improve user experiences, strengthen controls, and scale operations through automation, analytics, and AI.