Owens & Minor

Supply Chain

• Collaborate with Top Suppliers and Key Supply Chain partners to identify profit enhancement opportunities.
• Identify value proposition for all stakeholders and gain consensus on moving forward on identified profit opportunities.
• Develop project plans and assign responsibilities among all stakeholders and track plan to successful implementation.
• Perform required analytics to ensure lowest cost to serve and negotiate with stakeholders to equitably share in the profit enhancements
• Point of contact for all issues (both field and home office) for the top suppliers.
• Collaborates with other departments and Owens & Minor field personnel to identify and develop efficiencies relative to the supplier process.
• Point of contact with Global Supply Management to assist in providing top suppliers understanding of benefits of O&M programs
• Develop appropriate measurements for each supplier relationship and provide management reporting to aid in understanding actual versus goals for margin enhancement.
• Proactively communicate to field vendor issues on the Top Suppliers and work with Suppliers to develop appropriate mitigation strategies.
• Develops, implements and maintains operational and delivery program that establishes a minimum acceptable performance standard and assesses financial renumeration for less than minimum acceptable performance.
• Manages the vendor appeal process and determines whether the appeal should be accepted or rejected.

Supply Chain Improvement Manager

Data Scientist

• Trusted customer master (the customer lighthouse): a single, governed customer master that includes IDN → member facility → service-line hierarchy, with GPO affiliation (primary and aggregation group), and identifiers integrated with market data
• Fixed, codified metric methodology that serves as one trusted source of truth: a documented, defensible calculation methodology for share-of-wallet, penetration, and addressable/potential value (built on market and GPO data)
• Redefined KPI framework: a smaller, value-based set of leading indicators that measurably changes where RVPs and reps spend their time and holds them accountable to execution
• Initiative tracking linked to EBITDA: a live tracking model where every transformation initiative is linked to its EBITDA impact (calculation owned by Finance) and rolls up to the North Star
• Phase 2 Lighthouse Expansion to the Product Lighthouse: a single, product master data methodology stood up on the same governed model
• Owns: Customer master data methodology and governance: hierarchy logic, GPO affiliation, identity-resolution rules, identifier crosswalks, and integration of market data into the customer lighthouse
• Calculation, methodology, and source of truth for derived commercial metrics (share-of-wallet, penetration, potential/addressable value)
• Design of Commercial KPIs including what is measured, how it is defined, and how it drives focus and accountability
• Initiative tracking model: tracking commercial transformation initiatives and linking each to its EBITDA impact
• The Definitive Healthcare (market-data) relationship, including managing scope changes within an approved budget
• Recommends: Where RVPs and reps should focus from data-driven insights to surface highest value whitespace and penetration opportunities from the trusted data for sales leadership and CVM to act on
• Data, pipeline, and tooling requirements to the ops-data organization focusing on the upstream demand that governs their build
• Sequencing of the lighthouse roadmap (customer → product) and the associated stewardship-ownership decisions
• Informs: Regional and rep-level performance transparency through the redefined KPI set
• Cross-functional and Finance leadership on data-quality gaps, unowned stewardship, and methodology changes that affect reported numbers

Commercial Analytics Lead

Customer Support

• Serve as a crucial escalation point for resolving disputes for both internal and external customers.
• Support customer service operations, including order management, product flow, and credit processing.
• Collaborate with customer service management to train and develop team members.
• Assist teammates and Customer Service leadership with escalations.
• Participate in meetings and project teams as directed by Customer Service leadership.
• Support supervisors with administrative tasks, including case triage, as needed.
• Collaborate with leadership to develop and implement new department programs.
• Participate in teammate training programs and facilitate training for team members and stakeholders.
• Coordinate daily teammate activities under supervision of Customer Service leadership.
• Maintain clear communication of relevant information between leadership and team members.
• Analyze service failures and recurring customer issues.
• Collaborate with supervisor on new customer implementations.
• Accurately enter orders with detailed information as directed by leaders.
• Manage all inbound and outbound calls and digital interactions professionally.

Customer Service Lead

Pricing Analyst

• Champion pricing concepts and tools that help the national accounts and sales team effectively price and structure deals while adhering to our established pricing governance & policies
• Monitors and maintains all incoming pricing requests within Salesforce / SFDC to drive request to completion
• Reviews and interprets all product RFP’s and related information to be included in financial models and deal response
• Serve as a lead resource and SME on all bid functions within Global Products Deal Desk
• Collaborate with internal teams to cross-functionally drive process improvements and pricing governance
• Coordinates reviews with senior management to discuss pricing data and strategies to win/retain business
• Conduct margin analysis for product categories to aid in decision making and reporting to internal teams
• Secure and document final approval terms in SFDC / Salesforce - including pricing, rebates and other material terms and conditions and provide final package to key stakeholders to contractually execute the approved agreement
• Design and develop reports and dashboards exhibiting sales trends and analysis that aid in decision making
• Coordinate with compliance and rebates team to manage special pricing contracts.

Senior Pricing & Deal Desk Analyst

Engineer

• Perform research and development activities related to the O&M Products & Healthcare Services Portfolio.
• Lead R&D activities on small to medium-sized projects and support senior engineers or work with Project Managers on larger programs.
• Responsibilities will include Product Design & Development, Cost Savings, and Sustaining Engineering activities.
• Help define product requirements, prototype concepts, develop manufacturable designs and test products to meet defined specifications.
• Work collaboratively with cross-functional teams including Product Managers, Quality, Regulatory Affairs, Procurement, and Manufacturing Engineers.
• Focus on the Medical Apparel portfolio and engage with contract manufacturers and purchased finished good suppliers of a wide range of disposable products.

R&D Engineer II – Medical Devices

Financial Planning and Analysis

• The Vice President, FP&A leads the financial planning and analysis function for the ~$6.5B Medical Distribution, Services, and Outsourced Logistics business, the company’s largest and most operationally complex segment.
• This role serves as a strategic partner to senior leadership (Finance, Operations, Commercial, Product), providing forward-looking insights and decision support to optimize financial performance across distribution networks.
• This leader owns forecasting, planning, performance analytics, and capital prioritization, with a strong emphasis on inventory management, distribution efficiency, cost-to-serve, working capital optimization, and margin expansion in a highly regulated healthcare environment.

VP, Financial Planning – Analysis

Customer Advocate

• Develops and maintains strong, account-specific operational processes and performance with the customer.
• Performs duties on-site with the customer, reacting in a timely manner to customer information and requests.
• Manages and ensures contract compliance to all agreed terms and conditions.
• Collaborates with off-site personnel to ensure accurate and consistent information is present for the customer.
• Acts as liaison between the Hospital and division department heads to ensure smooth conversions.
• Drive conversions and manages data.
• Provides sales analytics and daily reporting (add to stock part number changes, contract compliance, new quotes, loading/maintaining substitution list, ship to adds, customer set up, etc.).
• Completes Sales analysis for customers and sales teams.
• Supports strategy of the territory sales leader, driving proprietary products with existing and new customer targets.
• Manages pricing, including sharing pricing information and addressing pricing issues with customers.
• Maintains critical products lists, reviews backorder notes with customers/requests action, discusses at risk items, and plans course of action with the customer.
• Manages product substitutions including monitoring inventory, providing suggested substitute options to the customer, and establishing customer approved substitutions.
• Evaluates usage spikes with the customer.
• Reviews remaining allocations with customers and sends requests for additional allocations to PAS.
• Converts additional Not Stocked products to Stock.
• Sets up new accounts/ship-to information.
• Manages reporting needs (providing inventory reports on COI OH balances, providing customer contacts for required reporting & SF cases (OMM), analyzing customer request for custom reports, etc.).
• Performs additional duties as directed.

Analyst

• Manage monthly model updates and maintenance, with a focus on continuous process improvement to deliver timely and accurate data.
• Identifies and leads implementation of cost assignment improvements to model.
• Develop analytics leveraging data from profitability model to identify profit opportunities in support of margin improvement initiatives.
• As Subject Matter Expert of the profitability model, provide support to other users of the tool in answering questions or troubleshooting issues.
• Provide ad hoc reporting and analytics support.

Principal Analyst, Profitability Analytics

Collections

• Researches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to insurance carriers or customers on delinquent payments.
• Reviews unpaid and underpaid claims.
• Resubmits or appeals as necessary.
• Verifies payment information adjustments to supervisor.
• Coordinates collection activities for delinquent accounts by preparing information for external collection agencies or attorneys.
• Complies with the Fair Debt Collector Practices Act (FDCPA).
• Responds to customer inquiries regarding account status.
• Researches customer’s accounts thoroughly and documents appropriately.
• Resolves discrepancies and prepares adjustments and refunds as necessary.
• Ensures that all information regarding collection activity of account is entered accurately into the billing system.
• Brings recurring issues to the attention of the department supervisor.
• Initiates payments and resubmits bills as necessary.
• Pursues patient for payment obligations when insurance defaults as permitted by law or contractual relationships.
• Report to work punctually at assigned starting time, and have reliable, consistent attendance.
• Performs other duties as required.

Collections Representative

Procurement

• Perform clinical spend analysis to identify sourcing, standardization, and cost reduction opportunities across assigned product categories.
• Prepare pricing comparisons, utilization analyses, supplier benchmarking, and market basket analyses to support category strategies and identify savings opportunities.
• Support baseline development and savings calculations, including tracking actual vs. expected savings in accordance with value capture standards.
• Analyze distributor, manufacturer, GPO, PO, and AP data to identify pricing variability, cost above average, inflation impacts, SKU proliferation, and contract compliance gaps.
• Conduct opportunity analysis at the contract and category level, including identification of savings opportunities from sourcing events and RFP responses.
• Support clinical sourcing events (RFIs, RFQs, RFPs) by preparing bid structures, supplier lists, evaluation scorecards, and analysis templates.
• Evaluate supplier responses for pricing, service levels, clinical equivalency, and contractual terms, including identification of savings proposals and optimization opportunities.
• Assist Category Managers in developing negotiation scenarios, cost models, and trade-off analyses.
• Document sourcing recommendations and prepare materials for stakeholder and clinical review discussions.
• Support supplier evaluations, including product conversions, supplier performance reviews, and risk assessments.
• Assist with contract documentation, pricing validation, and alignment to sourcing awards.
• Support contract compliance analytics, including product identification, categorization, and tracking adherence to negotiated terms.
• Develop and leverage analytics and dashboards (e.g., Palantir) to deliver insights across pricing, inventory, and sourcing performance.
• Define and validate analytical requirements for financial components such as rebates, fees, and savings tracking.

Clinical Product Sourcing Analyst

Systems Engineer

• Lead end-to-end SAP MM & WM implementations, rollouts, support, and enhancement projects.
• Independently drive project discussions with business stakeholders, leadership teams, warehouse operations teams, and IT teams.
• Work as a solution owner for SAP MM/WM-related initiatives and provide strategic recommendations to business users.
• Handle projects single-handedly from requirement gathering through go-live and hypercare support when required.
• Work closely with offshore teams and coordinate with functional, technical, integration, and infrastructure teams.
• Analyze business processes and propose scalable SAP-driven solutions for warehouse and procurement optimization.
• Configure and support: Purchasing, Inventory Management, Logistics, Invoice Verification, Warehouse Management, RF processes, Put away & Picking strategies, Storage Unit Management, Batch Management, Handling Unit Management.
• Support inbound, outbound, replenishment, cycle counting, physical inventory, and shipping processes.
• Work on integration between SAP and external WMS/3PL systems.
• Coordinate with EDI and middleware teams for interface design, issue resolution, and enhancements.
• Prepare functional specifications and coordinate with ABAP developers for custom developments.
• Lead SIT, UAT, defect management, cutover planning, and production support activities.
• Drive process improvements, automation initiatives, and warehouse optimization projects.
• Create project documentation, SOPs, training materials, and knowledge transfer documents.
• Act as a primary point of contact for SAP MM/WM-related escalations and critical issue resolution.

Senior Business Systems Analyst – SAP WMS

Consultant

• Conduct comprehensive reviews of existing custom procedure trays to identify opportunities for optimization, standardization, and simplification.
• Evaluate pack component utilization and procedural workflows to eliminate unnecessary items and reduce variation.
• Partner with customers and clinical stakeholders to align pack configurations with current clinical practice.
• Lead pack review initiatives that improve customer outcomes while reducing complexity and cost.
• Serve as the clinical authority for component recommendations and pack design decisions.
• Identify opportunities to increase utilization of proprietary and preferred products within custom packs.
• Partner with Sourcing, Product Management, and Portfolio Profitability teams to evaluate alternative products, conversions, and supplier rationalization opportunities.
• Support category management initiatives by identifying standardization opportunities across customer portfolios.
• Provide clinical guidance on component substitutions, conversions, and new product introductions.
• Serve as a clinical consultant during customer pack reviews, implementations, renewals, and retention activities.
• Facilitate clinical value analysis discussions with surgeons, perioperative leaders, and supply chain teams.
• Support field sales teams by providing clinical expertise during strategic customer engagements.
• Conduct on-site customer assessments and procedural observations to identify opportunities for improvement.
• Partner with Sales and Customer Success teams to develop customer-specific optimization recommendations.
• Quantify clinical, operational, and financial benefits associated with pack redesign opportunities.
• Support retention and growth initiatives by demonstrating value through consultative pack optimization.
• Contribute to margin improvement efforts through component standardization and proprietary product conversion strategies.
• Partner with Manufacturing and Operations teams to improve pack configurations that support production efficiency and scalability.
• Collaborate with Product Management and Marketing on customer-facing clinical value messaging.
• Support supplier reviews, product evaluations, and strategic sourcing initiatives from a clinical perspective.
• Act as the voice of the customer and clinician in cross-functional decision making.

Senior Manager, Clinical Consultant

Manager

• Own the end‑to‑end quoting and pricing strategy, ensuring alignment with divisional and enterprise financial objectives.
• Translate company and divisional strategy into executable pricing frameworks, cost models, and quoting policies.
• Serve as a strategic advisor to senior leadership, providing insights on pricing competitiveness, margin performance, capacity constraints, and growth opportunities.
• Lead the quoting function as a center of excellence, establishing standards, governance, and best practices.
• Drive long‑range planning for quoting capabilities, tools, and organizational structure.
• Lead and develop a high‑performing quoting organization through multi‑layer leadership, succession planning, and talent optimization.
• Set clear performance expectations tied to business outcomes, accuracy, timeliness, and profitability.
• Build leadership capability within the team through coaching, mentoring, and targeted development plans.
• Partner with HR on workforce planning, hiring strategy, performance management, and corrective actions.
• Foster a culture of accountability, continuous improvement, and cross‑functional collaboration.
• Develop and oversee pricing strategies that balance market competitiveness with sustainable margin and cost containment.
• Ensure cost estimation methodologies accurately reflect materials, labor, overhead, and operational complexity.
• Monitor and manage quoting performance against KPIs including turnaround time, win rate, margin health, and forecast accuracy.
• Identify financial risks and opportunities within the quoting process and implement mitigation or optimization strategies.
• Maintain strong financial discipline while supporting revenue growth initiatives.
• Direct day‑to‑day operations of the quoting function with accountability for efficiency, quality, and customer responsiveness.
• Lead large‑scale process improvement initiatives, including system enhancements, automation, and workflow optimization.
• Ensure compliance with regulatory, quality, and organizational standards across all quoting activities.
• Establish strong communication cadences across functions to ensure alignment, issue escalation, and rapid decision‑making.
• Champion change management and adoption for new tools, processes, and organizational initiatives.
• Partner with Sales, Engineering, Operations, Finance, Marketing, and Procurement to deliver accurate, executable, and competitive quotes.
• Act as a senior escalation point for complex, high‑value, or high‑risk quotations.
• Maintain strong internal and external customer relationships through credibility, transparency, and responsiveness.
• Ensure quoting strategies account for market trends, capacity considerations, and customer expectations.

Senior Manager, Quoting

Product Manager

• The Product Manager will be responsible for driving and executing strategic marketing programs that build a sustainable and profitable business across highly clinical product categories, including respiratory, enteral feeding, electromedical, and patient monitoring, with the opportunity to expand into additional specialty areas.
• This role will own the product roadmap, innovation pipeline, and category growth strategy, leading new product development initiatives from concept through commercialization.
• Working in collaboration with cross-functional teams, the Product Manager will identify market opportunities, develop business cases, and execute strategic initiatives that support long-term business growth and category expansion.
• This position is accountable for building strong value propositions, optimizing portfolio performance, and ensuring successful product launches that meet customer needs and financial objectives.
• The role will report to the Director of that department.