Senior Manager, EV Field Services

Pearce Services

Senior Manager, leading teams and executing projects for Pearce Services in the EV industry. Responsible for customer satisfaction, team performance, and operational excellence across North America.

Posted 7/8/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive leadership in building and managing high-performing field service teams within the renewable energy sector, particularly in the EV industry. Proven ability to implement strategic processes that enhance customer experience and operational efficiency while ensuring safety and quality standards.

Highest-signal resume keywords

Field Service Operational ExpertiseTeam Building and LeadershipStrategic Thinking and ExecutionConstruction and Commissioning ExperienceProblem Solving Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Team BuildingProject ManagementOperational ExpertiseSafety ManagementQuality AssuranceProcess ImplementationSubcontractor ManagementCustomer Experience ManagementRenewable Energy KnowledgeEV Industry Standards

Soft Skills

LeadershipProblem SolvingStrategic ThinkingTalent DevelopmentCustomer-Centric Mindset

Industry Keywords

Field Service ManagementRenewable EnergyElectric VehiclesCustomer DelightOperational ExcellenceSafety StandardsProfitabilityTeam DevelopmentComplex Industry SolutionsHigh-Agency Approach

About the role

Key responsibilities & impact

Build and lead the team that executes flawlessly; scaling teams, systems and processes that deliver customer delight and healthy margins.
Own the execution of work orders and projects.
Accountable for everything technicians do, ensuring safety and quality. Customer experience and profitability is your outcome.
Responsible for 2 countries, 7 regions, and nearly 300 technicians.
Recruit, develop and lead field service managers to operate a customer-centric organization.
Seek long-term solutions and implement processes that simplify a complex industry.
Precisely manage subcontractors to high standards.
Build a field service team that is the standard of excellence within the EV industry.

Requirements

What you’ll need

7+ years of building teams, with a majority in renewable energy, preferably EV.
Deep Field Service operational expertise.
Demonstrated ability to scale rapidly without breaking things.
A contagious "whatever it takes" mindset and high-agency approach to problem solving.
Strategic thinking paired with hands-on execution capability.
Exceptional leadership and team-building skills with a record of attracting, developing, and retaining top talent.
Construction and commissioning experience; ability to spot opportunities and safety issues at any jobsite.

Benefits

Comp & perks

competitive compensation
comprehensive health benefits including medical, dental and vision insurance
flexible spending accounts
HSA option
paid vacation
paid holidays
company-matching 401(k) Retirement
Life Insurance
Tuition reimbursement
professional development training
company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment