Pearce Services

Operations

• serve as liaison between Operations, Administration, and customers for billing issues
• assist with work review, billing support, scheduling, payroll audits
• conduct weekly payroll audits to ensure DWRs are submitted
• develop and implement procedures for process improvements

Operations Support Coordinator

Sales

• Identify, prospect, and develop new revenue opportunities within the Critical Power/UPS market
• Build and maintain strong relationships with prospective customers, industry partners, and key stakeholders
• Lead the sales process from initial outreach through proposal development, negotiation, and contract execution
• Collaborate with internal stakeholders to develop pricing strategies, service solutions, and customer-specific proposals
• Oversee the preparation and delivery of RFP responses, quotations, presentations, bids, and marketing materials
• Interpret customer requirements and align Pearce services and capabilities to meet operational and technical needs
• Analyze and communicate contractual, technical, and commercial requirements internally to support winning bid strategies
• Deliver high-quality customer presentations and communicate Pearce’s value proposition effectively to executive-level audiences
• Support the development of strategic sales plans to expand market presence and customer base growth
• Participate in industry conferences, networking opportunities, and customer-facing events to promote Pearce services and strengthen brand visibility
• Work cross-functionally with operations, finance, leadership, and subject matter experts to ensure successful solution development and customer satisfaction
• Maintain awareness of industry trends, market conditions, and competitive activity within the Critical Power/UPS sector

Sales Director – Critical Power, UPS

IT Support

• Configure, deploy, and maintain laptops, desktops, mobile devices, and peripheral equipment.
• Set up new hires with hardware, software, accounts, and system access to ensure a smooth onboarding experience.
• Provide prompt, onsite technical support for hardware, software, printer, and connectivity issues.
• Troubleshoot workstation, network, and local connectivity problems, escalating complex issues when appropriate.
• Support corporate cybersecurity initiatives and alignment with security controls
• Partner with third-party vendors to coordinate laptop orders, imaging, repairs, and warranty services.
• Install, configure, and support business applications and user accounts.
• Document support requests, resolutions, and technical procedures within the IT ticketing system.
• Assist with office technology, conference room equipment, and other end-user technology needs.
• Support IT projects including hardware refreshes, software deployments, office moves, and technology upgrades.
• Deliver outstanding customer service while maintaining confidentiality and following IT security best practices.

IT Support Specialist

Technician

• Maintaining generators, diagnosing and repairing problems, installing and replacing components or entire systems
• Conducting performance checks and regular maintenance on generators to ensure proper readiness
• Reading and following blueprints or other design specifications to install or repair
• Install fuel and water supply lines, pumps, electrical wiring and controls, and other components
• Responding promptly/timely to Power/Generator alarms and being on call 24/7 if necessary
• Performing work with awareness of all potential hazards connected with the installation and maintenance of power supply equipment

Generator Technician

Financial Planning and Analysis

• Support our Renewables division's finance leader and executives
• Focus on regular and ad hoc reporting and analysis
• Drive financial and operational performance, efficiency, and cost management
• Contribute to weekly and monthly reporting packages
• Develop reports and conduct ad hoc analyses to provide critical insights
• Collaborate with our finance Manager on in-depth financial analysis
• Own key components of the financial forecast and ensure consistency across business units
• Perform margin and variance analyses, uncover insights to drive process improvements
• Act as a proactive team player and independent thinker

Senior Financial Analyst

Human Resources

• Serve as the primary HR Business Partner for an assigned business vertical, partnering directly with the General Manager and leadership team to align people strategies with business objectives
• Build trusted relationships with leaders and employees, providing practical HR guidance that supports both business performance and the employee experience
• Coach leaders through employee relations, performance management, leadership development, organizational effectiveness, and difficult employee situations
• Partner with business leaders on workforce planning, talent development, succession planning, employee engagement, and retention initiatives
• Lead complex employee relations matters, including investigations, corrective actions, conflict resolution, and performance improvement while minimizing organizational risk
• Analyze workforce trends and HR metrics to identify opportunities and recommend proactive solutions that improve organizational performance
• Partner with Talent Acquisition, Compensation, Payroll, Learning & Development, and other HR functions to deliver integrated people solutions
• Lead or support organizational change initiatives, including business growth, restructures, workforce transitions, and acquisitions
• Ensure compliance with federal, state, and local employment laws while maintaining consistent application of company policies and HR practices
• Provide coaching, guidance, and oversight to Employee Resources Partners (ERPs), ensuring consistent delivery of day-to-day HR support while serving as the escalation point for complex employee and business matters

HR Business Partner

Field Engineer

• Perform OEM testing, troubleshooting, repairs, and upgrades/ revisions to a broad range of equipment, ranging from Level 2 Electric Vehicle (EV) chargers to DC Fast Chargers.
• Perform testing on equipment, including but not limited to; insulation testing (megger testing), thermal imagery, torque tests, and performance evaluations.
• Troubleshoot system performance issues and locate/isolate ground faults.
• Work closely with the Planning and Scheduling team to ensure maintenance schedules are adhered to and work orders are completed accurately and on time.
• Review site manuals and drawings to ensure proper service and maintenance of equipment.
• In fieldwork including electrical and mechanical preventative and corrective maintenance of site equipment, site field reporting, work order completion, and other work as needed.
• Ensure that all issues at the site are documented in the work order system and are addressed in a timely manner.

Technician, EV Charging Field Service

Communications

• Provide detailed installation, re-configuration/integration, removal, and maintenance of Central Office and Data Center equipment with minimum supervision.
• Supervise assigned crew members and their performance.
• Must have mastered all installation skills per Telco Standard TP76300 and be able to perform all the duties of the Installer Level 4 with a high degree of competence and accuracy as a Working Lead with assigned team members.
• Master comprehensive equipment installation skills on a wide variety of installations and systems including AC/DC Power systems, low/high-density fiber systems, and supervisory/alarm systems.
• Knowledge and experience with transport equipment including Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, Juniper, etc.
• Comply with system update requirements of all company/customer installation documents.
• Perform in-process and final quality audits to ensure all items meet or exceed industry and/or customer standards.

Lead Installer, Telecommunications

• Be a part of installation teams at customer locations across the country.
• Operate vehicles, hand tools, power tools, ladders, lifts, and test equipment.
• Must have mastered installation skills per Telco Standard TP76300 and be able to perform all the duties of the Installer Level 3 or 2 with a high degree of competency and accuracy.
• Must possess comprehensive equipment installation skills on a wide variety of installations and systems including AC/DC Power systems, low/high-density fiber systems, inside plant iron Infrastructure, and supervisory /alarm systems.
• Must maintain cleanliness and organization of all storage, staging and work areas on-site.
• Comprehensive level of understanding of all general company policies and practices, safety procedures, paperwork, and administrative requirements.
• Ability to read, understand, and apply job/equipment specifications, installation documents, schematics.

Telecommunications Central Office Installer – Level III

• Troubleshoot and repair utility-scale solar systems, including inverters, combiner boxes, and string circuits
• Perform testing: LOTO, IV curve tracing, megger/insulation testing, IR scans
• Lead and direct 2+ field technicians on active solar farm sites
• Assign work, track progress, and keep jobs on schedule
• Perform operations and maintenance (O&M) on utility-scale solar plants
• Inspect completed work and ensure it meets quality and safety standards
• Enforce safety requirements (OSHA, NFPA 70E) on-site
• Diagnose system issues and resolve them in the field
• Complete work orders, service logs, and required documentation
• Operate and maintain company vehicle and tools
• Train and support junior technicians in the field

Lead Solar Field Service Technician

• Maintaining generators, diagnosing and repairing problems, installing and replacing components or entire systems, and performing additional maintenance or upgrades on out-of-season equipment
• Conducting performance checks and regular maintenance on generators to ensure proper readiness, reading and following blueprints or other design specifications to install or repair
• Install fuel and water supply lines, pumps, electrical wiring and controls, and other components, and test for proper operation
• Be responsible for responding promptly/timely to Power/Generator alarms; have the ability to be on call 24/7 if necessary and respond promptly in answering assigned phone and email
• Perform work with the awareness of all potential hazards connected with the installation and maintenance of power supply equipment, switching gear, and other equipment, including but not limited to falls, electric shock, falling objects, and traffic; use safety equipment and utilize safety practices; attend and participate in all designated safety and training meetings

• Maintaining cooling systems – diagnosing, troubleshooting, repairing, or installing and replacing components of entire systems.
• Conducting performance checks and regular maintenance on HVAC equipment.
• Performing additional maintenance or upgrades to out-of-season HVAC equipment.
• Responding to service calls in a timely manner, including emergency call out services.
• Timely and accurate completion of daily work reports.
• Operate and maintain a motor vehicle safely and legally per the PEARCE Employee Handbook and insurance requirements.

HVAC Technician

Manager

• Build and lead the team that executes flawlessly; scaling teams, systems and processes that deliver customer delight and healthy margins.
• Own the execution of work orders and projects.
• Accountable for everything technicians do, ensuring safety and quality. Customer experience and profitability is your outcome.
• Responsible for 2 countries, 7 regions, and nearly 300 technicians.
• Recruit, develop and lead field service managers to operate a customer-centric organization.
• Seek long-term solutions and implement processes that simplify a complex industry.
• Precisely manage subcontractors to high standards.
• Build a field service team that is the standard of excellence within the EV industry.

Operations Support Coordinator

Sales Director – Critical Power, UPS

IT Support Specialist

Generator Technician

Senior Financial Analyst

HR Business Partner

Technician, EV Charging Field Service

Lead Installer, Telecommunications

Telecommunications Central Office Installer – Level III

Lead Solar Field Service Technician

Generator Technician

HVAC Technician

HVAC Technician

Generator Technician

Senior Manager, EV Field Services