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Philips

Critical Care Nurse, Clinical Solution Specialist – Patient Monitoring

Philips

Clinical Solution Specialist providing customer support for Philips Hospital Patient Monitoring products. Responsible for clinical implementation, education, and optimization in hospital environments with high travel requirements.

Posted 6/26/2026full-timeSouth Bend • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $87,000 - $140,000 per yearWebsite

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Hard Skills
clinical application knowledgesolutions designconfigurationimplementationworkflow assessmenteducation planningtroubleshootingmonitoring solutions optimizationclinical informatics systemsadult education delivery
Soft Skills
customer supportrelationship buildingcommunicationpresentation skillsproblem-solvingchange managementcollaborationplanningorganizationadaptability
Tools & Technologies
Philips Hospital Patient Monitoring (HPM)Philips IntelliVue monitoring equipmentclinical informatics systems
Certifications & Qualifications
Registered NurseCertified Technical Trainer Plus (CTT+)Virtual Certified Technical Trainer Plus (VCTT+)
Industry Keywords
Intensive Care Unit (ICU)Critical Care Unit (CCU)Emergency Room (ER)Operating Room (OR)Neonatal Intensive Care Unit (NICU)Pediatric Intensive Care Unit (PICU)clinical trainingcustomer goalsimplementation planseducation needs

About the role

Key responsibilities & impact
  • Providing clinical customer support as the clinical application knowledge expert
  • Facilitating solutions design, optimization, configuration, and delivery of Philips Hospital Patient Monitoring (HPM) products
  • Serving as a clinical resource to Philips HPM customers
  • Working closely with the field service, sales, and project management organizations throughout a multiphase implementation and go-live process
  • Establishing and maintaining strong working relationships with key internal partners and customers
  • Understanding customer goals and developing plans to support clinical solutions implementation and usage
  • Managing the clinical aspects of an implementation to include assessing workflows, evaluating education needs, creating education plans, determining custom configurations requirements
  • Planning and delivering equipment and application education
  • Supporting first customer use
  • Encouraging ongoing adoption of change
  • Optimizing use of complex monitoring solutions
  • Understanding the clinical implications of technical implementations (including networks and clinical informatics systems)
  • Applying product and clinical knowledge to troubleshoot and solve problems
  • Approximately 90% travel across the district is required

Requirements

What you’ll need
  • 4+ years of experience as a Registered Nurse in a hospital environment
  • Prior clinical training and adult education delivery experience is highly preferred
  • Experience in an Intensive Care Unit (ICU), Critical Care Unit (CCU), Emergency Room (ER), Operating Room (OR), Neonatal Intensive Care Unit (NICU), and/or Pediatric Intensive Care Unit (PICU) settings
  • Knowledge of Philips IntelliVue monitoring equipment and applications preferred
  • Bachelor of Science in Nursing degree or equivalent licensure to practice nursing (Registered Nurse)
  • Must be able to provide verification for current/active license
  • Certified Technical Trainer Plus (CTT+) and/or Virtual Certified Technical Trainer Plus (VCTT+) is preferred
  • Excellent verbal and written communication and presentation skills.

Benefits

Comp & perks
  • company fleet/car
  • training
  • advancement opportunities
  • comprehensive Philips Total Rewards benefits program
  • generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • stock purchase plan
  • education reimbursement