Philips

Sales

• Managing the assigned region to meet or exceed order volume and revenue targets
• Ensuring Account Managers and Account Executives work together synergistically
• Developing a Regional Sales Strategy
• Responsible for funnel, forecast, regional profitability and AOP performance
• Developing effective coaching skills to create a high performing team
• Maximizing the customer experience by presenting a coordinated and efficient approach to the customer

District Sales Leader

Clinical Specialist

• Apply advanced clinical and technical knowledge to provide authoritative guidance and support
• Communicate technical and clinical concepts clearly to diverse audiences
• Deliver comprehensive training sessions, demonstrations, and presentations
• Assess complex customer needs through in-depth consultations and needs analysis
• Develop customized implementation strategies aligned with clinical goals
• Adapt clinical applications to diverse healthcare settings
• Develop educational resources and training materials for specific clinical specialties
• Collaborate with customers to enhance user competency
• Analyze clinical workflows and operational procedures for efficiency
• Complete documentation and reports related to application implementations
• Comply with project timelines and milestones

Clinical Applications Specialist, CT

DevOps Engineer

• Configure, support, and maintain physical and virtual infrastructure for development and testing environments
• Provision and manage build, test, and deployment environments while developing automation
• Design, implement, and maintain CI/CD pipelines, source control workflows, and automated build and deployment processes
• Monitor system health and analyze infrastructure and pipeline metrics

Consultant

• Provide technical recommendations that best suit the environment based on customer requirements
• Support the transition from a break fix operating model to a customer solutions focused operating model
• Drive continuous improvement of implementation methodology and service offerings
• Actively support to implement service strategies to achieve customer loyalty
• Collaborate with a diverse team of internal and external resources to include clinical, sales, and service partners
• Coordinate project resources and tasks
• Perform administrative duties within established Philips, State, and Federal regulatory requirements
• Adhere to established training, quality, and safety requirements
• Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment
• Provide a technical review of system configuration to ensure system performance during implementations
• Diagnose and resolve electronic, networking, and mechanical problems
• Travel across the specified geography is required, with average driving time of 1-4 hours daily and occasional overnight stays

Technical Consultant – Central/Northeast Pennsylvania

Customer Support

• Represent Philips’ VeriSight Pro 3D ICE to Interventional Cardiologists and Electrophysiologists
• Build and provide technical and clinical product support to health care providers
• Partner with Regional & Territory Managers to meet business objectives
• Maximize hospital stakeholder engagement pre/intra/post case support for educational awareness and support
• Evaluate new products and provide clinical feedback

Sales Support, Clinical Specialist – VeriSight 3D ICE

Account Executive

• Serve as the C‑level strategic lead and single national point of contact for Tier 1–2 IDN HQ accounts
• Act as a trusted advisor by providing market insights to help the account meet its goals
• Identify and develop growth opportunities by analyzing contracts and care gaps
• Lead deal execution: align and coach the sales team, negotiate and oversee contracts/renewals/compliance
• Maintain account performance (funnel, forecast, AOP), retain/build toward full Philips portfolio adoption

Sales Executive, Enterprise Client

Clinical Research

• Drive clinical innovation by identifying emerging customer needs
• Partner with clinicians and researchers to co-create new ideas and technologies
• Shape CT business strategy through clinical prototypes and innovation roadmaps
• Build and lead strategic collaborations with clinical experts and research partners
• Generate clinical evidence through research partnerships and sponsored trials
• Serve as a clinical thought leader by providing market insights and communicating value propositions

Clinical Scientist – Computed Tomography

General

• Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs
• Understand the customer's business and competitive environment; generate service revenue
• Actively participate as a member of the regional work team; work to improve team processes and identify training gaps
• Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learn new tools)
• Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems)
• Travel across the specified geography is required; average driving time is 1-4 hours daily and may exceed 50% at times

Field Service Site Lead – Diagnostic Imaging

Manager

• Independently conducts comprehensive safety evaluations using data from post-marketing surveillance, literature reviews, and clinical trials to proactively identify and assess potential risks and safety signals.
• Provides critical safety insights and recommendations for risk management activities, including Health Hazard Evaluations, Risk-Benefit Analyses, and recall procedures, ensuring robust patient safety measures are in place.
• Supports New Product Introduction, clinical studies, and post-marketing efforts by delivering safety-related perspectives and collaborating on safety inputs for regulatory submissions and key documentation such as RBAs, protocols, Clinical Study Reports, and Clinical Evaluation Reports.
• Responds to safety-related inquiries from healthcare professionals, patients, and internal stakeholders, fostering trust through transparent communication and supporting the implementation of safety policies, procedures, and programs to promote a culture of compliance.
• Stays current with evolving medical product safety regulations and guidelines, offering input into the design and execution of safety studies and vigilance activities to ensure adherence to requirements throughout the product lifecycle.

Medical Safety Manager – Ultrasound

• Provide clinical customer support as the clinical application knowledge expert
• Facilitate solutions design, optimization, configuration, and delivery of Philips Hospital Patient Monitoring products
• Serve as a clinical resource to Philips HPM customers and collaborate with field service, sales, and project management
• Understand customer goals and develop plans to support clinical solutions implementation and usage
• Manage the clinical aspects of an implementation including assessing workflows and education needs
• Apply product and clinical knowledge to troubleshoot and solve problems
• Approximately 90% travel across the district is required

Clinical Solution Specialist – Patient Monitoring

• Lead the design, development, and delivery of learning services, educational programs, and training solutions for Philips employees, channel partners, and customers
• Deliver engaging training programs to a global audience across multiple regions and time zones
• Serve as a subject matter expert for MRI clinical workflows and imaging concepts
• Analyze learner feedback, training metrics, and performance data to identify opportunities for continuous improvement
• Mentor and support other learning professionals by sharing best practices in instructional design
• Drive innovation in learning services by evaluating and implementing new instructional technologies and educational strategies

Clinical Education Specialist, Multi Modality

• Develop advanced training modules and educational materials that enhance clinical proficiency and user satisfaction, supporting effective onboarding and continuous professional development.
• Communicate effectively and persuasively with clinical end-users, delivering impactful training sessions, technical support, and educational resources that promote proficient use of Philips' products and services.
• Document meticulously and provides detailed reporting on application implementations, ensuring accuracy and completeness to support seamless project management and regulatory compliance.
• Adapt clinical applications to customer-specific workflows and operational requirements
• Analyze clinical workflows and identify opportunities to improve efficiency, productivity, and clinical outcomes
• Provide expert clinical and technical guidance during system implementations, upgrades, and optimization projects
• Build strong relationships with radiologists, radiographers, clinicians, and key stakeholders to ensure successful customer outcomes
• Ensure compliance with regulatory requirements, quality standards, and Philips policies throughout implementation activities
• Collect customer feedback and clinical insights to support continuous improvement and future innovation
• Collaborate closely with Sales, Service, Marketing, Product Management, and Clinical Education teams across Europe
• Contribute to the development of colleagues by sharing best practices and clinical expertise

Clinical Application Specialist, MR

Learning and Development

• Be responsible for the delivery of processes and solutions in scope towards the People Services Centers, CoEs and HR functions, and provides support/guidance in resolution of problems.
• Reviews change requests, implementation of changes, ensures proper performance of used systems and interfaces.
• Develop and own the governance and process to maintain People function content in Philips.
• Ensure all information, policies and processes are 100% current as well as relevant for our users (employees, managers & HR) through a network of Content owners.
• Create, edit, publish and maintain content at global level for all HR policies, tools and solutions in ServiceNow.
• Work with third parties to create content where applicable, such as copy writers, designers and/or translation agencies.
• Ensure that content is well-structured and easy to find and that it meets the needs of our users.
• Host content update rounds for CoE’s, countries or SME’s to make sure content is being kept up-to-date.
• Continuously improve search functionality and keeping synonym database up-to-date.
• Manage content to achieve business goals and be a voice for the company.
• Design new pages and content layout ensuring adherence to the Philips brand & style guidelines.
• Partner with HR and Global Communications to establish and continue campaigning to shift the culture to use the portal as the “one source of truth” for HR ‘how to’ information, policies and procedures.
• Use metrics (produced by Service Now, our content management system) to identify areas of opportunity; steer for improvement actions with our countries, CoE’s and SME’s.
• Respond and act upon feedback provided by our users by using Survey data as well as article ratings.
• Implement changes to portal layout and content based on analytics and usability in collaboration with HR IS team and IT.

People Knowledge Management Manager

Travel Specialist

• Work to learn the installation process and establish rapport with customers
• Demonstrate a sense of urgency to identify and resolve customer issues
• Maintain knowledge of technical advances and current industry trends
• Perform all administrative duties within established Philips and regulatory timeframes

Zone Installation Specialist – Imaging Systems

• Deliver onsite and remote technical support, responding quickly to customer issues
• Ensure reliable system performance by diagnosing and resolving system, network, and application issues
• Support the full lifecycle of complex patient monitoring and IT infrastructure solutions
• Apply understanding of customer environments and requirements for effective and optimized systems implementation
• Troubleshoot and resolve technical challenges using approved tools and diagnostic methodologies
• Analyze root causes and implement sustainable solutions
• Maintain accurate documentation of system configurations and troubleshooting activities
• Follow configuration management practices
• Collaborate with cross-functional teams for high-quality outcomes
• Continuously build technical expertise and contribute to improvement initiatives