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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced proficiency in executive support, including managing complex calendars, coordinating international travel, and producing high-quality executive communications. Leverages AI tools to enhance productivity and streamline workflows while maintaining confidentiality and integrity.
Highest-signal resume keywords
Executive Support ExperienceAI Tools ProficiencyMicrosoft 365 Suite ExpertiseEvent Planning and ExecutionStrong Written Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Calendar ManagementTravel CoordinationExpense ProcessingContent CreationEvent PlanningDocument DraftingWorkflow AutomationData ManagementProject ManagementConfidentiality Maintenance
Soft Skills
Sound JudgmentDiscretion and IntegrityCollaborationProblem-SolvingAttention to Detail
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft TeamsMicrosoft SharePointConcurSAPPower AutomateAI Tools
Industry Keywords
Corporate EnvironmentExecutive CommunicationsMulti-Executive CalendarsDepartment EventsLeadership Messaging
About the role
Key responsibilities & impact- Own complex, multi-executive calendars across time zones; proactively resolve conflicts aligned to strategic priorities
- Maintain a centralized Communications Calendar for key announcements, milestones, and leadership messaging
- Prepare executives for engagements with high-quality briefings, agendas, and AI-assisted insights
- Track deadlines, decisions, and follow-ups to ensure flawless execution
- Coordinate logistics across in-person and virtual meetings (A/V, rooms, catering)
- Manage end-to-end domestic and international travel aligned to preferences and policy
- Build optimized travel agendas with contingency planning and real-time issue resolution
- Leverage AI tools to streamline itineraries and improve accuracy
- Process expenses accurately and on time
- Act as the primary point of contact for the SVP’s office; triage communications with sound judgment
- Draft and deliver executive messaging (memos, town halls, leadership updates, all-hands)
- Utilize AI tools to accelerate content creation while ensuring tone and accuracy
- Partner cross-functionally to deliver consistent, well-sequenced communications
- Produce executive briefings and leadership materials with accuracy and timeliness
- Partner with Global Customer Operations, Finance, HR, and other stakeholders on key initiatives
- Maintain strict confidentiality of sensitive business and personnel matters
- Track and drive closure of SLT action items
- Plan and execute department events (town halls, off-sites, workshops, recognition programs)
- Own end-to-end logistics including venues, A/V, run-of-show, and communications
- Manage timelines and cross-team coordination to ensure seamless delivery
- Champion adoption of AI and automation to improve productivity and reduce manual work
- Identify and scale opportunities for AI-driven efficiencies across workflows
- Gather feedback, surface insights, and recommend continuous improvements
- Stay current on emerging tools; serve as an internal resource for AI best practices
- Own and evolve the department SharePoint site as a central hub for communications and engagement
- Ensure content is current, accessible, and visually engaging with strong governance practices
- Automate workflows using Power Automate and AI tools
- Serve as a subject matter expert for SharePoint best practices and adoption
- Act as the operational hub for the SVP’s office, managing workflows, vendors, and documentation
- Maintain organized, secure digital filing systems and standards
- Lead special projects with strong execution discipline
- Coordinate with IT, Facilities, Legal, and HR as needed
Requirements
What you’ll need- Progressive executive support experience, including experience supporting VP-level or above in a corporate enterprise environment.
- Demonstrated experience using and championing AI tools (e.g., Microsoft Copilot, ChatGPT, Gemini, or equivalent) to improve productivity and quality of work.
- Proven track record managing complex, multi-executive calendars, international travel, and executive communications with precision and polish.
- Advanced proficiency in Microsoft 365 suite: Outlook, Word, Excel, PowerPoint, Teams, and SharePoint (including site creation and management).
- Experience with enterprise travel and expense platforms (Concur, SAP, or equivalent).
- Experience planning and executing large-scale department events: town halls, off-sites, workshops, and leadership convenings.
- Unimpeachable discretion and integrity; daily comfort handling executive information.
- Strong written communication skills with the ability to produce polished, executive-level documents and correspondence independently.
Benefits
Comp & perks- country specific benefits
