RELX

Attorney

• Research regulatory frameworks and identify opportunities for new content and innovation
• Design and build structured content, datasets and pilot compliance solutions
• Translate legal requirements into practical, usable content (not just theory)
• Develop templates, data models and prototype outputs
• Collaborate with legal, product and technical teams
• Use AI tools to enhance research, drafting and content creation

Digital Content Generalist – Legal, AI, Compliance

Analyst

• Provide second-level technical support across multiple platforms and disciplines
• Respond to incidents and service requests with professionalism and urgency
• Deliver clear, concise, and timely updates to stakeholders on issue status and workload
• Identify and resolve project-related challenges to ensure smooth execution and successful completion
• Collaborate with cross-functional teams to meet project goals
• Follow security protocols for proper delegation of accounts and privileges
• Efficiently manage customer support cases in alignment with established support protocols and service standards
• Proactively seek opportunities to improve system operations, with a focus on automation and cost reduction

Tech Customer Support Analyst III

Manager

• Lead the delivery and continuous improvement of the regional data protection and privacy programme
• Provide expert advice and guidance on data protection regulations, including GDPR, POPIA, PDPL and related privacy requirements
• Conduct and oversee privacy impact assessments, risk assessments, and compliance reviews
• Develop, implement, and maintain privacy policies, guidance, processes, controls, and governance frameworks
• Partner with business leaders and functional teams to embed privacy-by-design principles across projects and operations
• Monitor privacy risks, compliance activities, and regulatory developments
• Drive remediation activities and support the resolution of compliance gaps, risks, and audit findings
• Design and deliver privacy awareness, training, and communications programmes
• Build and maintain relationships with stakeholders across all levels of the organisation

Senior Data Protection Manager

Data Scientist

• Lead the design, development, validation, and monitoring of fraud prevention models, machine learning solutions, and analytical frameworks.
• Drive analytical initiatives supporting Fraud Next Generation strategies, aligning data science capabilities with product, technology, and commercial objectives.
• Partner cross-functionally with Product, Technology, Sales, Pre-Sales, Content Acquisition, and Global Analytics teams to deliver scalable business solutions.
• Identify opportunities to enhance fraud detection, entity resolution, identity verification, and data intelligence capabilities.
• Support the expansion of Decision Trust solutions through customized analytics, proof of concepts, customer engagements, and production-ready implementations.
• Provide technical leadership and mentorship to other data scientists, promoting analytical best practices and knowledge sharing.
• Ensure alignment with enterprise governance standards, Responsible AI principles, and regulatory requirements.
• Communicate analytical findings and recommendations to technical and non-technical stakeholders, including senior leadership.
• Contribute to the long-term analytical roadmap, supporting innovation, product development, and scalable growth initiatives.
• Evaluate new data assets, analytical methodologies, and emerging technologies that can improve fraud prevention performance.

Senior Data Scientist

Medical Director

• Be the Voice of Clinical Trust Represent Elsevier as a senior clinical authority in high-impact customer engagements, partnerships, global forums and digital marketing.
• Build enduring relationships with healthcare leaders, academic institutions, and professional societies.
• Serve as a thought leader in clinical AI, evidence-based practice, and digital health transformation.
• Ensure that products are optimized to deliver utmost clinical value to users by evangelizing clinician needs.
• Define Clinical Value at Scale Establish what “great” looks like for clinical value across our solutions—from decision support to Competency Management.
• Define a holistic content strategy to evolve current products from providing reference information to providing advanced clinical decision support.
• Assess content data strategy and utilization to inform overarching roadmaps.
• Ensure our products deliver measurable, real-world impact for clinicians and patients.
• Create consistent standards for evidence, transparency, and trust across the portfolio.
• Own how critical clinical decisions are made, escalated, and resolved across the business.
• Act as the ultimate arbiter to ensure clinical efficacy and quality aligns with technical or commercial priorities.
• Partner with product and data science teams to ensure innovation is grounded in clinical best practice and overall efficacy.
• Help shape industry standards for responsible, evidence-based AI.
• Ensure a consistent and trusted clinical voice across the entire clinician journey.

Global Chief Medical Officer

Solutions Engineer

• Engage with customers at early sales stages to understand business goals, technical constraints, and IT status
• Lead solution investigation, technical requirement decomposition, and feasibility assessment
• Translate business problems into executable technical solution options and architecture documentation
• Understand customer-side system architectures, data governance frameworks, and regulatory constraints
• Design integration pathways for Elsevier products in China-specific scenarios
• Lead LLM application’s architecture and design and evaluate local ecosystems’ interface with Elsevier AI solutions
• Design data integration between Elsevier products and customer systems
• Ensure proposals are viable within China-specific constraints, including network, cloud and data residency
• Ensure compliance with China regulatory requirements, including Cybersecurity Law and PIPL
• Provide technical cost and implementation complexity assessments to support business case development
• Provide solution-level technical input into RFQ and proposal processes.
• Contribute to China GTM technical strategy, including API monetisation and data-as-a-service opportunities
• Use rapid prototyping method and tools to accelerate validation cycles with all stakeholders
• Lead the design and execution of technical POCs and early demos.
• Ensure demo outcomes stay within product capability boundaries while supporting business decisions
• Collaborate with cross-functional teams and stakeholders for business initiatives, projects and operations
• Maintain alignment with global architecture standards and best practices
• Maintain documentation for architecture, design, proposals, and workflows
• Participate in architecture governance process and collaborate with team to surface risks and refine solutions
• Coach local engineering team members on architecture best practices
• Develop understanding of China research market’s AI transition, and influence customers’ technical planning
• Support collaboration across Chinese research institutions for new requirement gathering and risk prediction
• Track the China AI research tools landscape and support technically informed positioning of Elsevier solutions

Product Solution Architect, A&G

Client Partner

• Own and grow a portfolio of large law firm accounts, focusing on long-term relationships, product adoption, and measurable client value
• Partner closely with customers to understand their priorities and position LexisNexis solutions as business‑critical tools
• Drive renewals and expansion through proactive account planning, uncovering unmet needs, and delivering tailored, consultative solutions
• Build and execute strategic growth plans across defined territories in partnership with product specialists, customer success, and GTM operations
• Position LexisNexis legal research, analytics, and AI‑enabled workflow platforms as essential solutions aligned to client practice groups and operational goals
• Develop trusted relationships with senior stakeholders including managing partners, firm leadership, KM leaders, and practice chairs
• Navigate complex buying groups and firm hierarchies to secure renewals and expand key relationships
• Use Salesforce, Gong, and Seismic to maintain pipeline discipline, track engagement, surface insights, and inform outreach strategies
• Provide structured feedback to internal teams based on client insights and usage patterns

Legal Client Manager – Large Law Firms

Technical Account Manager

• Perform technical investigations into complex, real-world issues affecting production systems
• Analyze application logs, configuration files, data feeds, and database records to identify possible root causes
• Reproduce issues by building and configuring realistic test environments
• Debug behavior across distributed systems, APIs, messaging middleware and databases
• Work directly with Product teams to file high-quality defect reports and influence product improvements
• Participate in critical incident (Severity-1) troubleshooting with customers and internal teams
• Continuously build expertise as new features, architectures and technologies are released

• Lead development and maintenance of Practical Guidance content for Commercial Transactions
• Ensure content accuracy and relevance by monitoring legal developments
• Help integrate emerging technologies, including AI, into workflows
• Draft, revise, and edit Practical Guidance content
• Oversee content remediation projects focused on improving customer experience
• Collaborate with internal stakeholders to support content strategy

Legal Content Analyst

Account Executive

• Focus on generating and closing net-new opportunities for CaseMap litigation solutions
• Build pipeline and lead consultative sales conversations
• Deliver tailored demonstrations to legal professionals
• Engage with a wide range of stakeholders
• Drive measurable revenue impact through new business acquisition

Account Executive – New Business

• Engage with customers at early sales stages to understand business goals, technical constraints, and IT status
• Lead solution investigation, technical requirement decomposition, and feasibility assessment
• Translate business problems into executable technical solution options and architecture documentation
• Understand customer-side system architectures, data governance frameworks, and regulatory constraints
• Design integration pathways for Elsevier products in China-specific scenarios
• Lead LLM application’s architecture and design and evaluate local ecosystems’ interface with Elsevier AI solutions
• Design data integration between Elsevier products and customer systems
• Ensure proposals are viable within China-specific constraints, including network, cloud and data residency
• Ensure compliance with China regulatory requirements, including Cybersecurity Law and PIPL
• Provide technical cost and implementation complexity assessments to support business case development
• Provide solution-level technical input into RFQ and proposal processes.
• Contribute to China GTM technical strategy, including API monetisation and data-as-a-service opportunities
• Use rapid prototyping method and tools to accelerate validation cycles with all stakeholders
• Lead the design and execution of technical POCs and early demos
• Ensure demo outcomes stay within product capability boundaries while supporting business decisions
• Collaborate with cross-functional teams and stakeholders for business initiatives, projects and operations
• Maintain alignment with global architecture standards and best practices
• Maintain documentation for architecture, design, proposals, and workflows
• Participate in architecture governance process and collaborate with team to surface risks and refine solutions
• Coach local engineering team members on architecture best practices
• Develop understanding of China research market’s AI transition, and influence customers’ technical planning
• Support collaboration across Chinese research institutions for new requirement gathering and risk prediction
• Track the China AI research tools landscape and support technically informed positioning of Elsevier solutions

Product Solution Architect – China

Account Manager

• Own and grow a portfolio of high-value client accounts, becoming their trusted advisor.
• Drive revenue growth through strategic upselling, cross-selling, and renewal management.
• Understand client goals and align our solutions to deliver measurable business outcomes.
• Collaborate cross-functionally with sales, marketing, product, and strategy teams to deliver exceptional client experiences.
• Deliver insights and forecasts through regular reporting and performance reviews.
• Stay ahead of the curve by monitoring industry trends and competitive movements.

Customer Success Manager

• Build and maintain strong, trusted relationships with partners
• Drive partner success through adoption, engagement, and retention strategies
• Coordinate and facilitate Quarterly Business Reviews (QBRs) with key partners
• Support onboarding, training, and ongoing partner enablement
• Identify opportunities for upselling and cross-selling (in partnership with BDMs)
• Act as a central point of coordination between partners and internal teams
• Prepare presentations, reports, and partner engagement materials
• Manage day-to-day partner requests, including onboarding and administrative processes
• Collaborate with sales, product, and operations teams to ensure seamless partner experience

Partner Success Manager

• Growing pipeline through active account management and executing a strategic account plan with the client
• Managing complete sales cycle from opportunity identification through close
• Creating targeted, solution-oriented proposals with appropriate positioning and pricing for software and services
• Developing and tracking pipeline within assigned accounts utilizing CRM and reporting weekly forecast and opportunity progression
• Working with clients and internal partners through issue resolution to drive customer satisfaction
• Representing product portfolio through speaking engagements, industry events and trade shows

Field Client Manager

Director

• Lead the strategy and execution of sales initiatives across United States government agencies
• Analyze and quantify United States government market potential
• Assess market conditions and prioritize agency targets
• Identify, explore, and analyze new government opportunities
• Develop specific sales strategies and business initiatives
• Serve as the cross channel sales team leader and process owner for all government opportunities
• Lead and provide strategic guidance and hands-on management of internal sales and sales support resources
• Drive improvements in number of government engagements, strength of pipeline, and close rates
• Build peer support and strong internal company relationships with all key stakeholders