Salesforce

Account Executive

• Developing and executing against a comprehensive account/territory plan
• Driving sales in a defined territory and/or account list to achieve revenue targets
• Facilitating every stage in the sales cycle, from initial discovery to pitching solutions
• Prospecting, qualifying, and closing new business deals with Commercial-sized organizations (500-2500 people)
• Actively working identified target accounts while building and maintaining a robust sales pipeline
• Collaborating cross-functionally with key partners such as Marketing, Sales Engineering, Product and Success
• Understanding the competition to strategically speak to the company's place in the market

Manager

• development and execute acquisition integration strategy
• partner with a large cross-functional team to orchestrate impactful integration planning and execution throughout the deal lifecycle
• cultivate and leverage strong, trusted cross-functional relationships to drive alignment, skillfully negotiate complex trade-offs, and navigate challenges
• apply critical and strategic thinking to proactively challenge assumptions, generate innovative solutions, and enable agile decision-making
• drive the development and delivery of tailored change management programs that accelerate the acquired businesses' connection, productivity, and overall performance
• drive transparency to program performance through stakeholder and sponsor updates to communicate progress, surface issues and opportunities, champion team wins, and use feedback and measurement to continuously adjust and remove barriers

Senior Manager, M&A Integration

Customer Success Manager

• Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion
• Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature
• Help your customers achieve their business goals and outcomes on the Salesforce platform by:
• Coordinating the completion of the Signature Success catalog of services as required for your customer
• Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer
• Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation
• Communicate the value of Signature Success
• Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success
• Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues
• Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement
• Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities

Customer Success Manager, Health/ Life Sciences Cloud – Pharma/ Med Tech, German Speaking

Cloud Engineer

• Own software projects end-to-end
• Architect and build a next-generation internal platform
• Deliver cutting-edge solutions leveraging containerization, virtualization, and AWS services
• Author, extend, and improve Terraform modules
• Design and implement an in-house system to deploy, manage, and scale applications
• Partner directly with development teams to identify performance bottlenecks
• Build strong, trusted relationships with service owners
• Champion a culture of platform efficiency

Software Engineer II – Cloud Infrastructure

• Lead software projects end-to-end — from scoping and architecture through delivery, iteration, and long-term ownership
• Architect and build a next-generation internal platform
• Deliver cutting-edge solutions leveraging containerization, virtualization, and a broad suite of AWS services
• Author, extend, and improve Terraform modules
• Design and implement an in-house system to deploy, manage, and scale applications for service owners
• Partner directly with development teams to identify performance bottlenecks
• Build strong, trusted relationships with service owners
• Champion a culture of platform efficiency
• Mentor and grow junior engineers
• Make a measurable financial impact
• Participate in on-call rotation and collaborate with our operations team

Senior Software Engineer, Cloud Infrastructure

• Develop key customer stakeholder relationships
• Drive customer satisfaction across assigned accounts
• Generate pipeline through outbound prospecting
• Sell on value and ROI, matching business problems to solutions
• Partner closely with internal resources

Commercial Account Executive – New Logo

• Deliver high-quality 1:Many customer training experiences, including hands-on workshops and multi-day instructor-led courses, both virtually and in person
• Translate complex technical concepts into clear, approachable learning moments for audiences with varying levels of experience
• Lead engaging, interactive sessions that encourage participation, discussion, and practical application
• Serve as a trusted advisor to Signature, Premier, and Standard Success Plan customers by sharing best practices, technical guidance, and adoption recommendations
• Accelerate customer adoption of Salesforce technologies through targeted workshops and learning programs
• Partner cross-functionally with Content Development, Customer Success and Product Management teams to continuously improve learning experiences
• Represent Salesforce at key customer and marketing events (e.g., Dreamforce, TDX)
• Maintain strong customer satisfaction (CSAT) scores and teaching productivity metrics
• Stay current on Salesforce innovations, enterprise technology trends, and modern learning methodologies

Senior Instructor, Customer Success

Technical Program Manager

• Lead end-to-end programs by aligning teams on scope, release planning, vision, and business goals
• Drive delivery using Agile methodologies
• Facilitate executive Steering Committees to resolve blockers
• Build and maintain partnerships with key functional stakeholders
• Run cross-functional syncs to proactively map dependencies
• Provide ongoing program visibility through push status reporting
• Manage feature and program dependencies across multiple teams
• Deliver monthly program reviews
• Champion AI productivity and automation tools
• Foster a collaborative environment

Technical Program Manager – Enterprise Technology

Operations

• Lead the orchestration and expansion of global RFx triage operations across all regions (e.g., EMEA, APAC, LATAM, ASEAN).
• Project manage innovation, configuration, and automation orchestration initiatives for the RFx triage intake and assignment process.
• Oversee the operational process and system configuration for the triage intake and assignment of complex, high-value international RFx deals to Bid Managers.
• Champion and maintain the configuration of Agent-first processes and tools to drive productivity and alignment with the Agentic Enterprise framework.
• Create and maintain strategic documentation, standardization, and training frameworks essential for scaling and continuous improvement of RFx Triage processes globally.
• Drive continuous improvement methodologies by capturing process exceptions and implementing innovation updates for RFx triage intake and assignment processes.
• Ensure rigorous compliance and quality assurance for the RFx triage system.
• Manage change effectively, ensuring seamless adoption of new automation and triage processes across global stakeholders.
• Conduct regular, high-impact presentations featuring comprehensive data analysis, dashboards, and detailed reporting to influence executive-level decisions.
• Contribute to new market penetration and revenue growth objectives through successful delivery of automation and triage enablement projects.

Senior Operations Analyst

Architect

• Drive Customer Impact with strategic customers
• Lead as a trusted Service Cloud SME
• Communicate complex technical concepts clearly
• Innovate by identifying capability gaps and design inefficiencies
• Collaborate with internal and external partners to drive success

Senior Success Architect – Service Cloud

• Support major Enterprise/Commercial accounts across all steps in the customer lifecycle
• Work closely with our internal sales teams and other functions to help define account strategies and prioritize sales initiatives
• Facilitate internal and external workshops to discover customers' current and future business capabilities
• Build compelling business case presentations and ROI (Return on Investment) analyses
• Assist in the development and delivery of commercial proposals and deal structures
• Provide thought leadership, training, and consultative partnering with internal sales and other teams

Senior Manager, Business Value Services

• Unlock the untapped potential of our Platform by collaborating with Account Owners (Core Account Executives) to deliver relevant insights to your accounts
• Achieve a dedicated quota for Platform Cloud product sales while establishing yourself as a trusted advisor to our customers
• Become a go-to expert on our Platform portfolio and its value to customers
• Create and maintain a dynamic Territory Plan and contribute to Key Account Plans to set yourself up for success
• Generate new leads through proactive prospecting and assist your team in qualifying opportunities
• Exceed annual sales quotas by guiding clients through the full sales cycle, addressing their unique challenges
• Promote the power of the Platform, sharing customer success stories to illustrate its value
• Enable and educate internal teams to identify and qualify Platform opportunities effectively
• Collaborate with Salesforce Partners and Consultants to align on strategies and solutions
• Strategize, negotiate, and close deals to drive mutual success

Platform Account Executive

Program Manager

• Define and evolve the Commerce Cloud operating model
• Serve as a trusted advisor to C-suite and EVP/SVP-level stakeholders, providing data-driven insights to influence strategic decision-making and risk mitigation
• Drive high-cadence forums and "Deep Dive" reviews to unblock technical hurdles, streamline advance release planning, and ensure business-critical milestones are met
• Act as a catalyst for change within Product & Technology, fostering a culture of "Beginner’s Mind" innovation while maintaining the rigor of a world-class SaaS delivery engine
• Oversee the end-to-end lifecycle of the Agentforce Commerce Cloud portfolio, ensuring complex dependencies across scrum teams and divisions are seamlessly integrated
• Recruit, mentor, and elevate a world-class team of TPMs, scaling their impact and aligning their growth with Salesforce’s long-term AI strategy

Senior Director, Technical Program Management

Software Engineer

• Define and lead the vision to systematically automate manual compliance workstreams, engineering scalable processes that align with enterprise risk priorities
• Recruit and lead a specialized team of compliance engineers, establishing technical standards and an engineering culture required to modernize controls within the DET environment
• Architect an end-to-end agentic ecosystem to autonomously manage the compliance lifecycle, transitioning from manual evidence collection to automated, "push-button" execution
• Direct the design and delivery of automated workflows and real-time dashboards (Tableau) to provide leadership with data-driven visibility into control health
• Partner with SOX teams and external auditors to ensure engineering solutions meet rigorous standards, driving formal audit reliance on automated evidence

Director, Technology Risk & Controls – Compliance Engineering

Analytics Engineer

• Champion the development of canonical, single-source-of-truth golden data assets that serve Customer Success teams
• Build self-serve data capabilities that empower users to access, explore, and act on trusted data with minimal friction
• Partner with leadership across the company to identify and prioritize the highest-value opportunities
• Work across Data Engineering, Architecture, Platform, and Governance teams within IT as well as key partners in Analytics & Data Science to ensure data products are scalable and reliable
• Own the target setting process and success metrics for the CS portfolio
• Establish and evolve product development practices across the team
• Influence external product roadmap with best internal practices through storytelling, clear documentation, enablement programs, and change management
• Data Instrumentation & Strategy: Defining what data needs to be collected to measure product success
• Data Governance & Ethics: Managing data privacy (GDPR/CCPA) and ensuring the ethical use of AI/ML models.
• Defining 'North Star' Metrics: Moving beyond vanity metrics to find the data points that correlate with long-term growth