Salesforce

DevOps Engineer

• Monitor customer-facing services and respond to Severity 0 (Sev0) and Severity 1 (Sev1) incidents, leading technical reviews and contributing to Root Cause Analyses (RCAs) handed off to the Global Solutions team.
• Automate the detection and resolution of recurring production issues to reduce engineering and operations toil.
• Contribute to compliance, resiliency, and self-healing initiatives including destructive testing and game day exercises.
• Partner with and mentor team members to stay current on industry technology and drive team development.

SRE Systems Engineer

Communications

• Serve as lead producer on our internal short-form video series
• Proactively brainstorm and pitch innovative ideas for new programs
• Own the full communications strategy and execution for our marquee internal events
• Write, edit, and refine a wide range of internal communications
• Lead operations for the internal short-form video program
• Provide ongoing data analysis and KPI dashboard management
• Support the distribution of content across the company

Manager, Employee Communications

Software Engineer

• Serve as cloud compliance subject matter experts, supporting internal and external audits by ensuring effective control implementation while driving efficiency through deep process knowledge
• Act as the primary liaison between external audit requests and engineering. Be able to lead walkthroughs with external assessors as needed.
• Lead Audit execution and supporting evidence focused on Salesforce environments, ensuring alignment with ISO 27001, SOC 1/2, and other regulatory frameworks.
• Partner with cross-functional teams to execute audit recommendations and strengthen compliance preparedness.
• Partner with Engineering teams to translate complex compliance frameworks and regulatory mandates into clear, actionable engineering deliverables, ensuring alignment across teams.
• Collaborate with cross-functional partners to operationalize audit recommendations and enhance compliance posture.
• Identify opportunities to streamline and automate evidence collection, driving operational efficiency and continuous improvement.
• Document detailed playbooks on processes and domains that can be leveraged for assessments.
• Proactively manage compliance risk by driving timely remediation with engineering partners and delivering clear leadership reporting on remediation progress and residual risk.
• Automate evidence collection and compliance operations to drive operational efficiency and continuous improvement.

Product Compliance Engineer

Backend Engineer

• Collaborates with Customers and Partners during the project lifecycle to share extensive knowledge of the Salesforce.com platform.
• Drive best possible solutions by painting a solution vision, architecting the system, and providing guidance during implementation.
• Engage at C-level and drive conversations with enterprise architects and business users.
• Guide evaluation of business and technical requirements and act as lead architect for engagements.
• Align with project managers to support planning and implementation.
• Direct and mentor diverse teams in both technical delivery and non-technical communication strategies.
• Contribute to broader goals by becoming a citizen philanthropist and giving back to communities.

Senior Technical Architect – Public Sector

• Serve as a technical consultant driving digital transformation (DX) for strategic enterprise clients
• Lead projects to success by leveraging high technical capabilities and specialized knowledge of the Salesforce platform
• Understand client strategies and drive projects forward with technical excellence
• Design overall system architecture (external integration, authentication, security, large-scale data processing, mobile utilization, etc.)
• Build prototypes and conduct technical validations for complex requirements
• Create development guides and establish frameworks to manage and optimize development/operational processes (e.g., CI/CD)
• Resolve critical technical issues and review major project deliverables to ensure high quality
• Partner with global product development teams and architects to solve complex customer challenges using global best practices
• Mentor, support, and develop team members while contributing to the Trailblazer community

Senior Technical Architect

Director

• Define and drive the multi-year strategic roadmap for the GDC in partnership with the VP/SVP of Global Delivery and PS leadership
• Translate the Professional Services business strategy into GDC-specific priorities, operational plans, and measurable outcomes
• Lead strategic planning cycles ensuring alignment across GDC Practices
• Monitor industry trends in professional services delivery
• Lead large-scale transformation programs focused on Talent Strategy and operational efficiency
• Establish governance cadences and frameworks to ensure accountability
• Own change management for GDC-wide transformation initiatives

Director, Strategy & Enablement

Analyst

• Monitor and engage with customer posts across social media platforms
• Respond to business and technical support queries and escalate complex issues
• Manage executive-level escalations and service disruption communication
• Publish updates and responses during incidents or crises
• Capture and route customer/product feedback to internal stakeholders
• Tag and triage social posts using internal tools and workflows
• Collaborate with Support, Engineering, Comms, and Product teams for resolution

Social Experience Analyst

Consultant

• Programming solutions in Salesforce’s Apex programming language, JavaScript, Lightning Web Component Framework and JS Frameworks with API integrations to cloud and back-office systems
• Developing, optimizing and deploying Salesforce applications
• Demonstrating key Salesforce capabilities and features
• Learn and use Salesforce’s Services team best practices
• Help clients consistently meet/exceed goals and metrics
• Contribute to customer success through front and back-end solution development and release management
• Deliver high customer satisfaction (CSAT)
• Continued professional growth and development
• Travel to client site (average of 50%), but may be higher or lower based on the client engagement

Senior Technical Consultant

Account Executive

• Own the full sales cycle across a portfolio of nonprofit accounts
• Develop and execute long-term account strategies
• Drive pipeline and close enterprise deals
• Build deep relationships with key stakeholders across nonprofit organisations
• Collaborate with internal Salesforce teams including Solution Engineers, Customer Success, and product specialists
• Maintain strong forecasting discipline and pipeline management

Account Executive, Enterprise – Non-Profit

Pricing Analyst

• Deliver deal structuring and pricing support for our sales verticals
• Mitigate risks and find improvement opportunities within transactions
• Generate solutions that help the Deal Strategy and Pricing team scale
• Provide thought leadership to develop innovative deal structures
• Act as a large deal advisor on key deals and support negotiations
• Guide sales on the pros/cons of a wide range of deal structures
• Develop best practices for pricing and business terms
• Complete project work to meet function and company goals
• Collaborate with Finance, Legal, and Operations departments

Deal Strategy and Pricing Manager

• Be the subject matter expert for Central and Local Government customers in Spain
• Educate the broader Account team on Salesforce Marketing capabilities
• Collaborate with the Account team to identify target accounts
• Generate business opportunities through networking and prospecting
• Own the sales cycle for Salesforce Marketing and Commerce technology stack
• Meet and exceed all quarterly and annual sales quotas
• Drive brand awareness and lead generation
• Maintain accurate account and opportunity forecasting

Account Executive, Digital – Public Sector and Education

Systems Engineer

• Learn Tableau’s production tech stack to improve availability, resiliency and performance
• Lead incident responders as an Incident Commander
• Participate in Virtual teams to execute on projects and deliverables
• Utilize automation strategies and AI skills to reduce operational toil
• Provide technical leadership at a component or service scope

Software Engineering Systems Engineer

• Own the full sales cycle —prospecting, strategy, and closing high-value deals with top Italian companies
• Act as a trusted advisor , guiding customers through complex and e-commerce operations transformations
• Engage C-level executives in meaningful conversations about modernising seamless e-commerce solutions with automation and AI
• Collaborate with cross-functional teams to showcase the power of Commerce Cloud and the wider Salesforce ecosystem
• Exceed sales targets while building lasting relationships that drive customer success

Commerce Cloud Account Executive

• Collaborate with Customers and Partners to share knowledge of Salesforce products
• Ensure scalable and standard methodology solutions
• Act as lead architect coordinating the work of multiple architects
• Review and guide project vision and direction
• Mentor diverse teams in technical and non-technical delivery aspects

Senior Technical Architect – Energy & Utilities

Architect

• Serve as the lead architect for complex healthcare and public sector transformation initiatives built on the Salesforce platform
• Engage directly with executive stakeholders including CIOs, CMOs, digital health leaders, and operational executives to define strategic transformation roadmaps
• Translate clinical workflows, patient journeys, and regulatory requirements into scalable Salesforce solution architectures
• Lead architecture decisions across Salesforce Health Cloud, Public Sector Solutions, OmniStudio, MuleSoft integrations, Experience Cloud, and Data Cloud
• Guide delivery teams (Salesforce, Partners, Customer teams) through technical strategy, solution validation, architecture governance, and program execution
• Ensure alignment to compliance, privacy, and interoperability standards including FHIR, HL7, ISO27001, My Health Record, Medicare, Support at Home, and NDIS requirements
• Drive best practices across security, integration architecture, data governance, scalability, and enterprise design patterns
• Contribute to the growth of the Health & Life Sciences practice through mentoring, reusable assets, innovation initiatives, and thought leadership
• Support strategic pre-sales engagements, architecture workshops, estimations, and healthcare transformation proposals when required