Salesforce

IT Support

• Define and lead enterprise solution architecture strategy for Salesforce's most strategic and complex customer engagements.
• Architect end-to-end Agentic Enterprise solutions leveraging Agentforce, Data Cloud, and the broader Salesforce Platform.
• Design enterprise AI interoperability and scalable architectures across Salesforce and third-party ecosystems.
• Develop thought leadership on enterprise architecture, AI governance, security, compliance, and responsible AI.
• Create reusable architecture frameworks, reference architectures, best practices, and implementation patterns used across Solution Engineering.
• Lead executive architecture workshops, technical discovery sessions, architecture reviews, and strategic solution design engagements.
• Translate complex business challenges into scalable enterprise solution architectures and transformation roadmaps.
• Build compelling solution proposals that balance immediate business value with long-term architectural strategy.
• Partner with executive stakeholders to shape technical strategy before active sales cycles begin.
• Design solutions focused on customer adoption, consumption, business outcomes, and long-term success.
• Provide architectural governance and implementation guidance for Salesforce Professional Services and partner organizations.
• Collaborate across Solution Engineering, Product Management, Engineering, Customer Success, Professional Services, and the partner ecosystem.
• Influence Salesforce product strategy, architecture standards, and technical best practices.
• Establish architectural governance and technical handoff standards that ensure solution integrity throughout the customer lifecycle.
• Contribute to AI Centers of Excellence, innovation initiatives, and technical strategy programs.
• Publish thought leadership on enterprise architecture, AI transformation, Agentforce, Data Cloud, and Salesforce platform strategy.
• Lead architecture enablement programs, architecture forums, and technical education initiatives.
• Mentor Solution Architects and Solution Engineers while establishing standards for architectural excellence.
• Represent Salesforce at executive briefings, conferences, customer events, and industry forums.
• Achieve annual business objectives and strategic customer engagement goals.
• Maintain accurate architectural documentation and customer engagement records.
• Continuously expand expertise across Salesforce technologies, AI capabilities, enterprise architecture, and emerging technologies.

Enterprise Architect

Marketing

• Manage the end-to-end process for outlook and actuals reporting
• Support the team during annual planning, quarterly close processes and other strategic initiatives
• Drive data integrity and governance standards across global marketing
• Lead financial reporting adjustments and historical data restatements
• Track and update spend reports and executive decks
• Partner with the Functional Strategy & Planning and Finance & Strategy teams to manage budget execution
• Serve as a key insights resource for business partners within marketing

Manager, Marketing Planning and Strategy

Product Marketing

• Build and maintain best-in-class enablement materials — pitch decks, one-pagers, battle cards, objection handlers, and competitive positioning
• Partner closely with sales leadership and enablement teams to develop scalable onboarding and ongoing training programs
• Create clear, crisp "how to sell Qualified" narratives for various seller audiences (Enterprise, Commercial, industry-specific)
• Support the content hub strategy, ensuring sellers can always find what they need
• Support product marketing leadership in defining the relationship between Qualified/Piper and the broader Agentforce platform
• Develop enterprise-ready positioning assets that address long-term roadmap, architectural relationships, and integration vision
• Collaborate with product marketing and GTM leadership to keep positioning sharp as the product and integration story evolves

Senior Product Marketing Manager

Sales

• Lead the end-to-end execution of global programs, ensuring alignment with key objectives and milestones
• Develop comprehensive program plans, tracking systems, and reporting tools to ensure transparency
• Build strong, collaborative relationships with senior executives, stakeholders, and cross-functional teams
• Foster a culture of transparency, accountability, and continuous learning
• Leverage data and analytics to continuously refine and adapt strategies
• Develop and maintain data-driven dashboards that track the performance of key initiatives

Director – Sales Strategy

• Help to set and implement Salesforce’s Higher Education sales strategy
• Assume the leadership of a growing sales organization including four Regional Vice Presidents (RVP), and thirty-five Account Executives (AE) to help steer complex deal transactions
• Set and execute an aggressive customer acquisition strategy to generate growth in revenue and bookings
• Maintain key customer relationships and develop and implement strategies for expanding the company’s Enterprise customer base within the Higher Education industry
• Maintain strong reporting and accountability against numbers, driving to exceed quotas, while developing and managing motivating incentive tools
• Act as a strategic thought leader and advisor to the SVP, Higher Education
• Work closely with functions and other executives across the organization to establish and develop a strong and collaborative partnership to ensure continued success
• Manage the overall sales process, set appropriate metrics for sales funnel management

Area Vice President, Sales – Higher Education

Solutions Engineer

• Partner with Account Executives to understand our Customer’s unique business goals and challenges throughout the sales cycle.
• Present Executive level product demonstrations to key business Stakeholders highlighting the Value of SPM
• Be a SME, both internally and externally, through establishing technical credibility and professional rapport with client account stakeholders through product demonstrations and technical discovery calls
• Be an innovator who can create new solutions using out-of-the-box thinking to enable client's business initiatives to be realized
• Execute enablement activities (Webinars, Best Practices, Knowledge Share, etc.) to both our Customers and our internal peers.
• Actively enable the broader Solution Engineering team and cross-functional distribution to team to more effectively position the value of the SPM solution within the Salesforce portfolio
• Become an expert in all SPM applications while maintaining a very high proficiency in the Salesforce platform
• Routinely engage with sales and product development teams to provide product and client feedback and identify opportunities to further improve our products, sales/implementation processes, and overall customer experience
• Partner with Account Executives to identify and utilize Salesforce internal resources (Account Executives, Solutions Engineers, etc.) to build SPM brand awareness, assist in sales cycles, and close enterprise business deals

Lead Solution Engineer

Artificial Intelligence

• Lead Private Equity AI Transformation Programs
• Serve as the executive sponsor and trusted advisor for assigned PE firms and their portfolio companies.
• Build relationships with PE operating partners, portfolio company executives, and Salesforce account teams to identify opportunities where AI can drive measurable business value.
• Help PE firms define AI transformation strategies, prioritize investments, and establish roadmaps that align AI initiatives to value creation plans, operational efficiency goals, revenue growth objectives, and portfolio-wide transformation strategies.
• Guide executive stakeholders through AI adoption journeys and position Salesforce as a strategic transformation partner.
• Partner with Relationship Managers.
• Work in close partnership with the Relationship Manager (RM) assigned to each PE firm.
• Understand the distinct and complementary roles: RMs own overall client relationships, timelines, and impact tracking; Senior Directors in this role lead the technical AI transformation execution, pod delivery, and portco-level outcomes.
• Collaborate with RMs on account strategy, escalation paths, and executive alignment — ensuring seamless coordination across the team.
• Lead and Develop High-Performing AI Pods.
• Lead multiple squads of builders, deployment strategists, and technical specialists responsible for delivering AI-powered solutions and business outcomes.
• Recruit, coach, and develop top talent while fostering a culture of innovation, accountability, customer obsession, and execution excellence.
• Ensure teams maintain high standards for solution quality, customer engagement, technical rigor, governance, and measurable business impact.
• Create clear operating rhythms, delivery mechanisms, and performance frameworks that enable teams to scale effectively across multiple portfolio engagements.
• Drive Strategic Use Cases into Measurable Outcomes.
• Partner with PE firms and portfolio companies to identify and prioritize high-impact AI use cases including Agentforce, Data Cloud, and AI Pod implementations.
• Translate business objectives into actionable execution plans for pods, ensuring initiatives are aligned to strategic priorities and measurable value creation outcomes.
• Oversee solution delivery from opportunity discovery through deployment, adoption, and value realization.
• Remove obstacles, coordinate resources, and ensure successful execution across technical, business, and executive stakeholders.
• Establish clear success metrics and accountability mechanisms that demonstrate business impact and Salesforce value.
• Drive consumption growth explicitly — this team's work should be reflected in measurable increases on the PE Portco consumption dashboard.
• Build Scalable Transformation Playbooks.
• Capture learnings, best practices, implementation patterns, and success stories across engagements.
• Develop repeatable frameworks, industry-specific use cases, deployment methodologies, governance models, and AI transformation playbooks that can be reused across PE firms and portfolio companies.
• Create scalable operating models that increase delivery efficiency, accelerate customer outcomes, and enable broader adoption of Salesforce AI capabilities including Data Cloud and AI Pods.
• Surface market insights, customer feedback, and emerging opportunities to Salesforce product, engineering, and GTM leadership teams.
• Accelerate Salesforce Growth and Market Leadership.
• Partner closely with Sales, Customer Success, Product, and Executive Leadership teams to identify expansion opportunities and support strategic account growth.
• Help establish Salesforce as the preferred AI transformation partner within the private equity ecosystem.
• Drive customer references, success stories, executive advocacy, and thought leadership that enhance Salesforce's reputation and market position.
• Contribute to revenue and consumption growth through successful adoption, expansion, and strategic AI transformation initiatives.

Senior Director, AI, Private Equity Transformation

Data Analyst

• Build, validate, and deploy predictive analytics models to forecast hiring trends, attrition risks, and talent supply gaps
• Apply machine learning techniques (such as regression, classification, or natural language processing) to uncover deeper insights within recruiting and workforce planning datasets
• Translate complex ML model outputs into actionable, strategic recommendations and clear data stories for recruiting leadership
• Maintain and manage key Tableau dashboards, integrating predictive insights and advanced data models into user-friendly visualization tools
• Automate manual reporting workflows and pipeline tasks to scale insight delivery across the organization
• Partner with Finance, Workforce Planning, IT, and Data Engineering to align data pipelines and scale the infrastructure required for advanced analytics
• Adapt quickly to changing priorities to ensure timely delivery in a dynamic environment.

Senior Analyst, Recruiting Data Analytics

General

• Thought leader and trusted advisor to the T&P leaders
• Contribute to a team of high-achieving, innovative, fast-paced team of analysts, data engineers, and visualization engineers
• Master in cross-functional collaboration by developing deep relationships with key partners across the company and coordinating with working teams
• Inform the product roadmap development and execution for Data 360 product analytics
• Foster deep collaboration with cross-functional partners to establish the roadmap for the team
• Develop the metrics and product insights required for Salesforce to grow Data 360 adoption and consumption

Decision Scientist Lead

Customer Support

• Determine when and how to engage clients based on calculated ROI, ensuring all activities translate directly into tangible value for the customer.
• Effectively own the Signature experience across complex, multi-org customers.
• Act as the central resource for the team and the customer, connecting all the dots.
• Craft a clear engagement charter with specified goals and metrics to ensure alignment across internal and external teams.
• Align the Account Success team and internal stakeholders around the customer’s business and technical goals, ensuring value delivery through the Signature offer.
• Design multi-step digital workflows where agents handle repetitive data-intensive work, freeing the CSM for high-stakes relationship building.
• Cultivate and maintain relationships with customer IT and business executive leadership.
• Navigate the customer’s and Salesforce’s internal organizational dynamics to achieve results.
• Combine expert Salesforce knowledge with deep business insight to deliver effective recommendations and advance the customer’s core business goals.
• Effectively amplify the voice of the customer with internal teams to ensure the organization remains laser-focused on customer success.

Senior Customer Success Manager – Core Clouds, Sales & Service

Product Manager

• Own roadmap and strategy for one or more platform infrastructure areas within the Platform Metadata & Schema org, balancing new capabilities against stability, quality, and internal customer needs.
• Drive cross-functional alignment across a broad set of internal stakeholders — engineering, architecture, and consuming cloud teams — to prioritize, sequence, and deliver shared platform frameworks and services.
• Act as the voice of the customer : understand how both internal teams across Salesforce and external customers and builders consume platform metadata and schema services, identify friction and gaps, and advocate for improvements that reduce integration complexity and improve self-serviceability.
• Partner on company-priority programs (such as Agentforce, D360, and Marketing Cloud on Core) to ensure platform infrastructure keeps pace with evolving product requirements and company strategy.

Senior Product Manager, Schema and Metadata

Salesforce Developer

• Define and drive technical strategy across Salesforce CRM, Data 360, enterprise data platforms, and AI-enabled engineering initiatives.
• Architect and build large-scale applications using Salesforce Core, Apex, Lightning Platform, MuleSoft, Heroku, APIs, and cloud-native services.
• Design and implement enterprise data products, data pipelines, and data services supporting customer, account, marketing, and operational use cases.
• Build scalable integrations between Salesforce applications, Data 360, Snowflake, enterprise data warehouses, and external systems using APIs, streaming, and event-driven architectures.
• Design and develop AI-powered engineering accelerators, developer tools, code generation frameworks, testing automation solutions, and operational tooling using Claude Code, Cursor, Windsurf, GitHub Copilot, and agentic AI technologies.
• Partner closely with Product Managers, Architects, Data Engineers, and Software Engineers to define platform roadmaps and long-term architectural direction.
• Drive the design of highly scalable data processing frameworks leveraging Airflow, Python, SQL, streaming technologies, CDC patterns, and modern cloud-native architectures.
• Establish engineering standards for data quality, observability, platform reliability, governance, and operational excellence.
• Mentor senior engineers and provide technical leadership across multiple teams and business domains.
• Lead complex production investigations spanning applications, integrations, data pipelines, and platform services.

Principal Software Engineer, Salesforce, Data

Operations

• Lead the end-to-end execution of global programs
• Develop comprehensive program plans, tracking systems, and reporting tools
• Build strong, collaborative relationships with senior executives and cross-functional teams
• Leverage data and analytics to refine and adapt strategies
• Develop and maintain data-driven dashboards that track performance

Director, Solutions CoE – Operations

Product Operations

• Build, lead, and develop the Product Operations & Delivery organization — including hiring strategy, role definition, performance management, and career development
• Define and continuously evolve the operating model for requirements intake, backlog governance, quality standards, and delivery readiness criteria across DET
• Establish best practices and structured approach with the tools used for Product Development Life Cycle and Software Development Life Cycle
• Evolve agentification and AI tool enablement to the team and program operating model
• Help drive the definition of product requirements intake and prioritization within program structures
• Translate high-quality, delivery-ready requirements — reducing rework, accelerating delivery, and improving adoption at scale
• Partner with Process Engineering & Optimization (PEO) leadership to ensure as-is and to-be business process changes are accurately translated into product-ready requirements
• Serve as a trusted advisor to senior business and technology leaders, providing clarity, recommendations, and tradeoff decisions related to requirements strategy, delivery readiness, and execution risk
• Establish enterprise standards for requirements quality, traceability, acceptance criteria, solution validation, UAT support, and release readiness
• Proactively identify and mitigate delivery risks, dependencies, and readiness gaps related to requirements quality, process change, or stakeholder alignment
• Define and track KPIs for requirements quality, delivery readiness, rework reduction, delivery predictability, and business adoption
• Represent Product Operations & Delivery in senior forums, driving alignment across business, product, and delivery stakeholders

Director, Product Delivery – Operations

• Serve as a portfolio-level orchestrator—ensuring that AI innovations and core platform services built across various operating units weave together into a coherent, world-class enterprise system.
• Help the SVP translate high-level strategy into execution-ready alignment across multiple product lines.
• Actively look across product teams to identify gaps and friction points in AI functionality, identity, security, data architecture, and platform APIs.
• Lead product reviews and governance processes to surface and resolve ecosystem conflicts before they impact customers.
• Build and maintain a living map of portfolio capabilities, overlaps, gaps, and interdependencies to ensure Salesforce moves as a unified AI platform.
• Serve as a trusted advisor to product GMs and business unit product leaders on the portfolio-level implications of local roadmap decisions.
• Apply program management rigor to keep matrixed alignment workstreams and stakeholder commitments on track.
• Partner with leadership to prepare portfolio coherence and AI strategy materials for executive and board-level planning conversations.
• Conduct structured capability gap assessments against market shifts and competitive AI benchmarks.
• Identify and prioritize acquisition or partnership targets that can accelerate our horizontal AI and platform capabilities.
• Lead the product-side due diligence on inbound and outbound M&A targets, ensuring seamless integration potential.