Salute

Technician

• Cleaning will be required for this position
• Data Hall subfloor/surface/crevice/ cleaning using approved equipment, attachments, and methodologies.
• Scrub floor tile surfaces to client expectations.
• Clean overhead cable trays, conduits, busways, and other fixtures using approved equipment, attachments, and methodologies.
• Vacuum, sweep, and damp mop floor to client expectations.
• HEPA vacuum acoustical ceiling bottom faces.
• Vertical and horizontal surface wipe down to client expectations using approved equipment, attachments, and methodologies.
• Clean surfaces up to 12 feet, including conduits and other fixtures
• Wipe down exteriors of electrical and mechanical equipment.
• Spot clean equipment and fixtures.
• Cosmetic cleaning tasks.
• Particulate testing.
• Trash and recyclable disposal.
• General janitorial functions that might include spill cleanup, common area cleaning and sanitation, and office area dusting.

Data Center Cleaning Technician

Security Engineer

• Conduct unarmed foot and/or vehicle patrol (interior and/or exterior).
• Control access and egress.
• Monitor closed-circuit televisions and alarm systems.
• Compose reports, deter criminal activity, and misconduct.
• Perform other duties as specified in post orders.
• Patrol exterior grounds of the facility.
• Provide access control for gates ensuring only authorized personnel are permitted.
• Manage traffic flow at gates to ensure no disruption in business operations.
• Maintain access log.
• Monitor cameras after normal working hours.
• Notify DPR personnel of any issues.
• Observe and report any suspicious activity.
• Maintain awareness of surroundings to promote physical security and safety.
• Watch for irregular or unusual conditions that may create security concerns or safety hazards.
• Observe departing personnel to protect against theft of company property.
• Ensure that authorized removal of property is conducted within appropriate client requirements.
• Contribute to communication and awareness of security policies and issues as needed.
• Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles.
• Permit authorized persons to enter property and monitor entrances and exits.

Data Center Security Officer

• Place SAFETY at the top of anything and everything that they do – without fail.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
• Complete planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades.
• Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms/enclosures to ensure clean, functional, and safe conditions.
• Rapid response, investigation and management of indoor emergency situations and air quality complaints, including humidity.
• Have a complete working knowledge on creating, closing, and tracking "work requests" (WR).
• Initiate or respond to work orders, follow-up and verify completion of work.
• Monitor performance/note deficiencies of service contractors and recommend changes, as necessary.
• Provide applied electrical, mechanical, integrated control and water chemistry technical expertise for the entire data center.
• Directly interface with the client team, contractors, and consultants for all phased data center construction commissioning, including integration and testing of new systems while maintaining critical systems online.
• Work with the Site Manager and other stakeholders to track and complete a preventive and predictive maintenance schedule for critical maintenance and system commissioning.
• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction.
• Responsible for data center white space and back-of-house electrical loading and capacity, including client installations and systems.
• This position may require unusual hours of work approximately once every other week to meet critical maintenance windows and scheduling.
• Collaborate with contractors and consultants for daily operations and critical maintenance (UPS systems, generators, switchgear, and chiller maintenance).
• On-call to respond to emergency situations at the data center.

Data Center Facilities Technician

Data Scientist

• Empowering a culture of safety, security, compliance, and transparency in all aspects of data center activities
• Leading and managing a team of high-performing individual contributors at a data center site and their ongoing talent development
• Financial administration of site activities and staff members, tracking budgets, payments and pay cycles
• Managing and overseeing data center site services, resources, and deployment across the data center for the client
• Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
• Analyzing production operations and initiate corrective actions to ensure operational stability
• Initiate and establish quality standards for the Data center teams and manage those initiatives through to completion
• Learn, live, and coach the Salute culture and values
• Lead through change and challenge by bringing clarity, generating energy, and delivering success
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems
• Complete planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades
• Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms to ensure clean and safe conditions
• Rapid response, investigation, and management of indoor emergency situations and air quality complaints
• Have a complete working knowledge on creating, closing, and tracking "work requests" (WR)
• Initiate or respond to work orders, follow-up and verify completion of work
• Monitor performance/note deficiencies of service contractors and recommend changes as necessary
• Managing the workload across all shifts and resources, ensuring a balanced approach to work activity, tasks and the accomplishment of results and outcomes
• In collaboration with the Human Resources manager, performing the functions and planning regarding shift cycles, people and resource deployment, payment, salaries, and other related staff activities, as they may arise
• Perform other related duties and responsibilities as assigned by management
• Additional responsibilities will include but not limited to: Manage multiple complex projects simultaneously, Estimate cost of client installations, Analyze and interpret complex project documents such as AutoCAD and Visio, Analyze and propose solutions with limited information, Interpret instructions furnished in written, oral, diagram or schedule form, Advanced analytical and quantitative skills, Excellent verbal and written communications skills to effectively respond to sensitive and complex issues, The ability to create effective presentations and communicate with both internal and external customers, A demonstrated commitment to customer service for both coworkers and customers, Experience developing operating and maintenance standards and project tracking/management documents, Knowledge of applicable laws and ordinances in performing data, communications, and MEP projects, The skill to provide oversight to team members for guidance and coaching, Experience working well under pressure with a proactive approach, Excellent attention to detail, strong organizational skills, and a willingness to accept new ideas and procedures, Experience using Microsoft office tools like Excel, PowerPoint, and Word to create presentations and reports, Enhance existing skill sets, Direct operations, technical and engineering personnel to ensure established processes and procedures are followed, Perform, or oversee and manage the periodic audits of maintenance MOPs, equipment SOPs and Emergency Operator Procedures (EOPs) to ensure quality, accuracy, and conformance with company standards and industry best practice, Perform periodic audits of site Change Management activity, to ensure accuracy of information and quality of supporting documentation, Collect and report operating metrics for sites to track and monitor site performance and efficiency, Coordinate major activities among sites and track major outstanding issues to resolution, Provide input for and drive the development of client improvement solutions to include accurate descriptions, savings potential, and cost estimates, Develop operating standards, processes, and procedures, rules, and regulations, Review drawings and perform site surveys to identify mechanical, electrical, and control systems and facility operational characteristics, Manage relationships with customer, property management and internal teams and external stakeholders, where applicable and required

Data Center Site Manager

Operator

• Ensures success in the execution of all operation, maintenance, and modification of all critical environment building systems tasks assigned, including mechanical (HVAC, computer room air conditioners, chillers, and plumbing), electrical (UPS, DC battery systems, PDU, generators, transfer switches, and switchgear), cabling (data and voice, broadband), fire detection and suppression, life safety, lighting, temperature control systems, building management systems, and digital systems (fire alarm, duress, card access, CCTV).
• Completes planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades.
• Ensures completion of periodic building systems inspections, i.e., HVAC, electrical distribution systems, and maintains mechanical equipment rooms to verify clean and safe conditions.
• Provides rapid response, investigation, and management of indoor emergency situations and air quality complaints.
• Creates, closes, and tracks "work requests" (WR).
• Initiates or responds to work orders, follows up, and verifies completion of work.
• Monitors performance and notes deficiencies of service contractors and recommends changes as necessary.
• Delivers data center services including colocation, telecommunications services, and deployment of additional services to customers and internal business systems.
• Acts as a focal point to data center customers, vendors, and carriers as it relates to colocation, connectivity, and network products and services.
• Supports internal networks, IT infrastructure, computers, electronics, and telephone systems.
• Performs activities inside IT and telecommunications rooms or cabinets such as the installation of IT and network hardware, making or running patch cables, and verifying or testing cable paths.
• Coordinates and oversees access to and work within the facility with third-party contractors, vendors, and carriers related to structured cabling installation, circuit delivery, and equipment installations in IT and telecommunications rooms and customer space.
• Provides support to offsite points-of-presence at remote locations and aids in operations, administration, and maintenance of infrastructure, network equipment, and tasks related to the delivery and support of network services.
• Performs other related duties and responsibilities as assigned by management.

Multi Skilled Operator

Engineer

• Ensure that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency.
• Conduct planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues.
• Interact with team leads, clients, and vendors.
• Provide rapid response, investigation, and management of indoor emergency situations and air quality complaints.
• Monitor performance of service contractors and recommend changes as necessary.
• Conduct activities inside IT and telecommunications rooms or cabinets such as the installation of IT and network hardware.

Critical Facility Engineer II

Full-stack Engineer

• Lead Critical Facility Engineers in daily operations and maintenance of electrical and mechanical systems.
• Maintain focus on assigned tasks while ensuring a strong commitment to safety.
• Operate, monitor, maintain, and troubleshoot critical facility systems.
• Complete preventive and corrective maintenance activities across multiple technical disciplines.
• Inspect and maintain HVAC, electrical, and mechanical systems to ensure safe and efficient operation.
• Respond to facility emergencies, environmental issues, and air quality concerns.
• Create, track, and close work requests and work orders; verify completion of assigned work.
• Monitor contractor performance and recommend improvements as needed.
• Provide electrical, mechanical, controls, and water chemistry expertise for data center operations.
• Coordinate with management, contractors, and consultants on construction, commissioning, and system integration projects.
• Support preventive and predictive maintenance programs and system commissioning activities.
• Drive operational efficiency through performance analysis, technology improvements, and cost-saving initiatives.
• Manage electrical capacity and loading for data center white space and back-of-house systems.
• Support maintenance activities during non-standard hours as required.
• Oversee contractors performing critical maintenance on UPS, generators, switchgear, chillers, and related systems.
• Participate in on-call rotation and respond to emergency situations.
• Perform other duties as assigned.

Critical Facility Engineer – Shift Lead

• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
• Complete planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades.
• Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms to ensure clean and safe conditions.
• Rapid response, investigation, and management of indoor emergency situations and air quality complaints.
• Have a complete working knowledge of creating, closing, and tracking "work requests" (WR). Initiate or respond to work orders, follow-up and verify completion of work.
• Monitor performance/note deficiencies of service contractors and recommend changes as necessary.
• Perform other related duties and responsibilities as assigned by management.
• Supports the delivery of data center services including colocation, telecommunications services, and deployment of additional services to customers and internal business systems.
• Acts as an operational contact for data center customers, vendors, and carriers as it relates to colocation, connectivity, and network products and services.
• Carries out tasks under the direction of the Network/Engineering Infrastructure Manager and IT Manager necessary to support internal networks, IT infrastructure, computers, electronics, and telephone systems.
• Conducts activities inside IT and telecommunications rooms or cabinets such as the installation of IT and network hardware, making or running patch cables, and verifying or testing cable paths.
• Coordinates and oversees access to and work within the facility with third-party contractors, vendors, and carriers related to structured cabling installation, circuit delivery and equipment installations in IT and telecommunications rooms and customer space.
• Supports offsite points-of-presence at remote locations and aids in operations, administration, and maintenance of infrastructure, network equipment, and tasks related to the delivery and support of network services.

Critical Facility Engineer I

Supply Chain

• Coordinate, receive, and document deliveries ranging from UPS and FedEx packages to multi-truck, dedicated shipments requiring heavy equipment to offload.
• Pack and ship equipment as necessary.
• Utilize a variety of systems in the daily processes of receipts, shipments, and inventory management.
• Maintain a safe, very organized and clean loading dock and staging area.
• Evaluate the condition of receipts and coordinate any follow-up actions should there be damage.
• Order and stock office and breakroom supplies.
• A positive attitude, strong work ethic, and desire to be great at your job.

Data Center Logistics Coordinator

• Ensure all equipment operates at peak efficiency
• Lead a team for maintenance and safety
• Manage financial aspects of site activities
• Collaborate with internal groups for service delivery
• Respond to emergency situations and complaints

Planner

• Oversee and schedule vendors and local Facilities Teams for approved tasks that are listed within the CMMS program.
• Maintain established maintenance frequency and scope standards for all tasks within the CMMS program.
• Monitor and route “On-Demand” maintenance activities.
• Ensure approved procedures and safety requirements are associated to maintenance activities where applicable.
• Track and assist in the accurate and timely completion of all work order requests including associating and filing field service reports with CMMS task tickets.
• Provide detailed CMMS reporting and analytics to drive efficiency improvements.
• Monitor Client Change Management systems to coordinate with Data Center personnel and Client internal business groups to schedule equipment maintenance.
• Administrative responsibilities of the CMMS include add/remove user accounts, upgrades to the CMMS software program, training of new users, and add/changes of equipment records.
• Maintain data integrity of the database.

CMMS Planner

• Place Safety at the top of anything and everything that they do – without fail.
• Focus on the tasks and activities given to them and remain consistently focused on Safety.
• Operate, monitor, maintain, and respond to abnormal conditions of facility systems.
• Complete planned and ad-hoc preventive maintenance work assignments, requiring the skill and direction of several electrical, mechanical, maintenance trades and engineering disciplines.
• Conduct periodic inspections of building systems (e.g. HVAC, electrical distribution, maintain mechanical equipment rooms/enclosures) to ensure clean, functional, and safe conditions.
• Rapid response, investigation and management of indoor emergency situations and air quality complaints, including humidity.
• Have a complete working knowledge on creating, closing, and tracking 'work requests' (WR).
• Initiate or respond to work orders, follow-up and verify completion of work.
• Monitor performance/note deficiencies of service contractors and recommend changes, as necessary.
• Provide applied electrical, mechanical, integrated control and water chemistry technical expertise for the entire data center.
• Directly interface with the management team, contractors, and consultants for all phased data center construction commissioning, including integration and testing of new systems while maintaining critical systems online.
• Work with stakeholders to track and complete a preventive and predictive maintenance schedule for critical maintenance and system commissioning.
• Ensure the data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction.
• Responsible for data center white space and back-of-house electrical loading and capacity, including client installations and systems.
• This position may require unusual hours of work approximately once every other week to meet critical maintenance windows and scheduling.
• Directly manage contractors and consultants for daily operations and critical maintenance (UPS systems, generators, switchgear, and chiller maintenance).
• Provide applied electrical, mechanical, integrated control, and technical expertise for the entire data center.
• On-call to respond to emergency situations at the data center (as required).
• Perform other related duties and responsibilities as assigned by management.

Critical Facilities Engineer II

• Ensure proper maintenance of critical data center equipment such as Uninterruptible Power Supplies (UPS), HVAC systems, backup power generators, and physical security systems.
• Identify, report and resolve technical issues identified within the Data Center categorized as whether related to hardware or software systems.
• Monitor and evaluate data center performance, including power consumption, ambient temperature and other critical factors affecting data center operation.
• Keep technical documentation of the data center up-to-date and accessible to include user manuals, cabling diagrams, and maintenance records.
• Monitor Ticket queues and ensure all customer tickets and responded to within required SLA times.
• Perform all tasks of a Data Center Shift Technician, including critical equipment maintenance, troubleshooting, and data center performance oversight.
• Communicate effectively with team members, vendors and end customers to receive and provide status updates to ensure all stakeholders are informed through completion of Work Order Request.
• Supervise vendors and contractors working in the data center, ensuring compliance and security standards.
• Continuously evaluate the data center for opportunities to improve efficiency and effectiveness of operations.

Data Center Shift Technician

• Ensure proper maintenance of critical data center equipment such as Uninterruptible Power Supplies (UPS), HVAC systems, backup power generators, and physical security systems.
• Identify, report and resolve technical issues identified within the Data Center categorized as whether related to hardware or software systems.
• Monitor and evaluate data center performance, including power consumption, ambient temperature and other critical factors affecting data center operation.
• Keep technical documentation of the data center up-to-date and accessible to include user manuals, cabling diagrams, and maintenance records.
• Monitor Ticket queues and ensure all customer tickets and respond to within required SLA times.
• Stay abreast of latest technological trends and be prepared to update and upgrade the data center to ensure optimal operation.
• Perform all tasks of Data Center Shift Technician, including critical equipment maintenance, troubleshooting, and data center performance oversight.
• Lead and train the data center technical team, ensuring all members possess necessary skills and experience to perform tasks efficiently.
• Plan and schedule technical work, ensuring deadlines are met and the team operates in an efficient manner.
• Communicate effectively with team members, vendors and end customers to receive and provide status updates to ensure all stakeholders are informed through completion of Work Order Request.
• Manage data center resources and personnel to effectively meet data center objectives.
• Supervise vendors and contractors working in the data center, ensuring compliance and security standards.
• Continuously evaluate the data center for opportunities to improve efficiency and effectiveness of operations.
• Provide leadership and guidance to lower-level staff through technical challenges while maintaining a positive and productive work environment.

Technical Shift Lead

Manager

• Coordinate vendor onboarding, including contract setup, compliance documentation, and system integration.
• Facilitating NDA and VMSA execution via DocuSign to required signers.
• Strong knowledge of contracts review including redlines and negotiations.
• Tracking tasks and monitoring incoming requests both internal and external.
• Collaborate with sales, procurement, operations, and finance teams to ensure clear understanding of contracts, MSAs, SOWs, and timelines.
• Maintain accurate vendor records in our systems and ensure data integrity.
• Identify opportunities to improve vendor relationships.
• Maintain folders that contain vendor information, including contact details, services offered, and performance records.
• Track and report on purchase orders and vendor invoicing activity as part of vendor management processes.
• Supports all department contracts, including the administration of a contract repository and expiration tracker.
• Evaluate requests for vendor relationships from internal stakeholders, guide them through the standard framework for vendor onboarding, and provide comparative analysis to support a well-informed contract awarding process without bias.
• Works with applicable Account Coordinator/Finance Team to review and align payable and receivables with active vendor contracts, ensuring tracking and communication between Vendor Management and Finance.
• Assist site team with budgeting and forecasting activities by providing current data via trackers and historical documents.
• Be a resource for site teams on contract procedures, concepts, policies, and changes to the same as it relates to vendor management.
• Strong emphasis with Capital Projects and purchasing of goods for our customes.

Data Center Cleaning Technician

Data Center Security Officer

Data Center Facilities Technician

Data Center Site Manager

Multi Skilled Operator

Critical Facility Engineer II

Critical Facility Engineer – Shift Lead

Critical Facility Engineer I

Data Center Logistics Coordinator

Data Center Site Manager

CMMS Planner

Critical Facilities Engineer II

Data Center Shift Technician

Technical Shift Lead

Vendor Manager