Supermicro

Full-stack Engineer

• Lead the design and development of high-performance networking software for next-generation data center platforms
• Define software architecture integrating SONiC with hardware platform infrastructure
• Develop and maintain robust interfaces for telemetry, diagnostics, and system management
• Lead optimization of system performance, power efficiency, and resource utilization
• Provide technical leadership and mentorship to engineers across teams
• Drive cross-functional collaboration to align on requirements and deliverables
• Engage with the open-source SONiC community

Staff Software Engineer – Switch Design

QA Engineer

• Champion standard practices of quality principles, from defect detection to root-cause analysis and preventive action (CAPA), through continuous improvement initiatives.
• Establish and enhance quality control processes, with specific focus on L11 component quality and rack-level assemblies.
• Enforce process quality control and defect countermeasures at suppliers, Contract Manufacturers (CM) partners, as well as internal Supermicro (SMC) operations.
• Work closely with suppliers to drive thorough root cause analysis and implement robust CAPA for quality issues on rack-level components and other critical hardware.
• Perform product-level failure analysis, define appropriate Design of Experiments (DOE), collect and analyze data to substantiate findings and drive corrective actions.
• Identify trends and opportunities for process and control improvement by periodically reviewing data from quality systems; translate insights to help teams act on quality issues proactively.
• Translate customer quality requirements into internal standards and take ownership for end-to-end product quality.
• Help set up and enhance corporate quality standards, measurements, and reporting mechanisms.
• Support post-sales quality and field issue resolution, ensuring timely and effective customer support.
• Collaborate with cross-functional teams (Engineering, Supply Chain, Manufacturing) to integrate quality improvements into design and production processes.

Production Quality Engineer

Sales

• Lead and manage the sales team focused on Enterprise and HPC customers to achieve revenue and growth objectives.
• Develop and execute strategic account plans for top-tier customers, emphasizing solution selling and long-term partnership building.
• Collaborate with technical and product teams to align customer requirements with solution capabilities.
• Drive business forecasting, pipeline management, and performance reporting for the Enterprise/HPC segment.
• Identify new business opportunities in high-growth industries leveraging HPC infrastructure.

Senior Sales Manager

Technical Program Manager

• Lead cross-functional program execution for OEM switch platforms, including hardware, firmware, software, validation, and customer deployment activities
• Drive end-to-end project planning, scheduling, risk management, resource coordination, and milestone tracking across internal teams and external partners
• Coordinate closely with key partner's engineering, operations, and support teams to manage deliverables, escalations, release schedules, and issue resolution activities
• Establish and maintain program governance processes, status reporting structures, escalation paths, and operational review mechanisms
• Track and manage critical technical issues, dependencies, action items, and cross-functional blockers to ensure timely project execution and on-time delivery
• Support New Product Introduction (NPI) processes, validation milestones, qualification activities, and customer acceptance readiness
• Drive continuous improvement in engineering processes, issue tracking, change management, and deployment methodologies
• Develop executive-level status reports, project dashboards, risk assessments, and operational metrics for leadership reviews
• Coordinate customer-facing activities including deployment schedules, technical reviews, escalation management, and program updates
• Ensure strong alignment between business objectives, customer requirements, and engineering execution priorities

Senior Technical Program Manager

Hardware Engineer

• Perform firmware validation, software installation, configuration, and switch bring-up activities for new and existing Ethernet switch platforms
• Support debugging and resolution of customer-reported issues related to networking, firmware, and system integration
• Collaborate closely with hardware, firmware, and software teams to validate new software releases, bug fixes, and feature implementations
• Utilize Linux command-line tools, system logs, and diagnostic utilities to troubleshoot complex system and networking issues
• Assist with automation scripting (e.g., shell/Python) and execution of regression, interoperability, and functional testing
• Maintain accurate engineering documentation, issue tracking records, validation reports, and test results
• Support lab infrastructure setup, customer configuration replication, and reproduction of field-reported issues
• Contribute to continuous improvement of testing processes and tools for switch firmware quality assurance

Senior Firmware Engineer

Solutions Engineer

• Act as the primary technical interface for customers on switch-related solutions, supporting pre-sales inquiries, solution design, deployment, and issue escalation
• Lead/support the development, integration, validation, and customer support of next-generation CPO (Co-Packaged Optics) and photonics-based networking systems, including high-speed SI/PI, thermal co-design, optical diagnostics, and AI fabric optimization
• Lead on-site and remote troubleshooting of complex issues involving hardware, firmware, NOS (SONiC and/or Cumulus Linux), optics, cabling, and interoperability
• Perform root-cause analysis and coordinate cross-functional debugging efforts with internal hardware, firmware, software teams, and ASIC vendors
• Support customer rack integration, network configuration, validation, and production deployment activities
• Develop and execute customer acceptance testing, interoperability validation, and deployment readiness procedures
• Utilize advanced Linux and network diagnostic tools to analyze logs, traffic behavior, latency, link stability, and overall system performance
• Create high-quality technical documentation, deployment guides, troubleshooting procedures, and knowledge-based articles
• Deliver technical training and enablement sessions to customers, partners, and internal support teams
• Own technical escalation management for critical customer issues and field support activities
• Provide pre-sales technical support by responding to RFPs, presenting solutions, and participating in technical discussions

Senior Solutions Architect

• Lead hardware development activities for high-speed network switch platforms
• Drive complex PCB schematic design, layout reviews, and system-level hardware integration.
• Lead hardware bring-up, debugging, validation, and root-cause analysis using oscilloscopes, logic analyzers, protocol analyzers, and related lab tools.
• Lead/support the development, integration, validation, and customer support of next-generation CPO (Co-Packaged Optics) and photonics-based networking systems, including high-speed SI/PI, thermal co-design, optical diagnostics, and AI fabric optimization.
• Collaborate with firmware, software, validation, manufacturing, and FAE teams to support new product development and issue resolution
• Support system integration, interoperability testing, and customer deployment activities for AI and data centers
• Analyze and resolve hardware-related issues involving signal integrity (SI), power integrity (PI), thermal performance, optics, and transceiver interfaces
• Participate in architecture reviews, design verification, engineering change reviews, and production readiness activities
• Develop and maintain engineering documentation, including design specifications, validation reports, troubleshooting procedures, and change records
• Contribute to continuous improvement of engineering processes, validation methodologies, and product quality standards.

Senior Hardware Engineer, Networking Switch

Production Engineer

• Set up Server/Network/software Configuration.
• Write customized automation scripts to increase system efficiency
• Manage and monitor all installed systems and infrastructure
• Install, configure, test, and maintain operating systems, application software and system management tools
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and benchmark test application performance for potential bottlenecks, identify possible solutions
• Draft and maintain technical documentations including drawing/diagram
• Provide on-site software deployment/customer acceptance verification test

Supply Chain

• Oversee daily operations of the warehouse, ensuring efficient processes and adherence to quality standards
• Manage storage area organization, implementing improvements to enhance efficiency
• Conduct monthly physical inventory counts, reconcile variances, and maintain accurate data records
• Supervise and motivate warehouse staff to meet productivity goals, while ensuring compliance with safety procedures
• Receive, stack, and store materials/products according to warehouse guidelines, including handling high-value parts
• Coordinate load and unload operations for company trucks with shipping team
• Manage all inventory in/out of rack facilities, including developing and maintaining Standard Operating Procedures for all first-article server rack customer projects
• Coordinate with all relevant parties to transfer material to/from the warehouse
• Work closely with project management on customer shipment scheduling, ensuring all transactions are completed within the expected timeframe
• Track, sort, and secure customer parts by project
• Serve as the primary resource for year-end inventory
• Ensure compliance with ISO standards 9001, 13485, 14001
• Coordinate with the purchasing team for materials and track their Estimated Time of Arrival (ETA)
• Manage team members and oversee their tasks related to material handling; if necessary, recruit and train additional team members

Inventory Control Specialist

Product Manager

• Support Commercial Execution & Market Expansion
• Help drive the adoption and revenue growth of the DCBBS portfolio
• Assist in the pursuit and closure of complex, high-value strategic deals alongside senior product and sales leaders
• Develop account and partner strategies to support net-new logo acquisition and expand existing customer relationships
• Translate customer business needs and technical workload requirements (AI/HPC, etc.) into well-structured DCBBS proposals
• Work with engineering and sales teams to architect solutions covering GPU platforms, power, cooling, and cluster design to help win strategic bids and secure long-term design wins
• Gather and synthesize field intelligence, competitive analysis, and customer feedback to help shape product vision and roadmap
• Identify market trends and customer pain points in data center infrastructure, and recommend product initiatives that deliver competitive advantage
• Develop and nurture relationships with key decision-makers at target accounts and ecosystem partners

Staff Product Manager – BD-PM in AI & Data Center Infrastructure

• Support our Engineering team by testing and validating server systems, including hardware, firmware, and software
• Troubleshoot issues and run system tests
• Support product readiness through documentation and collaboration with engineering teams
• Respond to networking, HW, FW, and application related questions from customers
• Write and perform the Python or Shell scripts to test server hardware
• Write monitor program for Cluster/Rack performance and health
• Write engineering documentation such as test-sop, test-procedures and design documents
• Conduct functional and compatibility testing on various operating systems such as Linux, Unix, and Windows
• Perform server configuration and system performance analysis
• Perform system and other hardware functional testing using internal software tools
• Debug hardware/software problem which caused by hardware or firmware
• Assist engineering sample preparation and functional validation
• Establish pre-pilot-run environment and use it to review the product before pilot run

Product Engineer

Field Engineer

• Provide frontline technical support to end-users via phone, email, and ticketing system.
• Diagnose and troubleshoot hardware, software, and network-related issues.
• Escalate complex problems to higher-level support teams when necessary.
• Perform physical installation, rack and stack, cabling, and networking of data center hardware.
• Assist in the deployment of server, storage, and networking equipment.
• Monitor and maintain data center infrastructure to ensure optimal performance and uptime.
• Perform regular maintenance and upgrades on data center hardware and software.
• Collaborate with data center staff to address and resolve technical issues.
• Conduct quality checks and test system functionality post-installation.
• Work with internal teams to gather client requirements and provide technical expertise during the post-sales process.
• Coordinate with the engineering team to ensure seamless integration of hardware solutions.
• Ensure compliance with data center policies and procedures.
• Document and report data center activities and incidents.
• Travel up to 50% of the time to customer sites and data centers.

Service Engineer

Software Engineer

• Lead and manage a team of optical development engineers to design and develop optical systems and components
• Drive product development from concept, design verification, and validation to mass production
• Oversee optical system architecture, simulation, prototyping, and performance optimization
• Ensure compliance with industry standards, reliability requirements, and customer specifications
• Collaborate with cross-functional teams including mechanical, electrical, manufacturing, quality, and supply chain
• Manage project schedules, resources, risks, and budgets to meet business objectives
• Work closely with suppliers and manufacturing partners to ensure product quality and scalability
• Support customer engagements, technical reviews, and executive presentations as needed
• Promote innovation, continuous improvement, and technical excellence within the team.

Senior Manager, Optical Development Engineering

• Define and execute product strategy and roadmap for optical/photonics product lines.
• Lead cross-functional teams including R&D, engineering, operations, and sales to deliver products on schedule and within budget.
• Conduct market analysis, competitive benchmarking, and customer requirement gathering.
• Translate customer and system requirements into detailed product specifications.
• Manage product lifecycle from concept through end-of-life.
• Drive business case development, pricing strategy, and margin optimization.
• Work closely with key sales and partners on technical alignment and qualifications.
• Support customer escalations and resolve technical or commercial issues.
• Mentor and develop product management team members.

Senior Manager, Optical Product Management

Technical Account Manager

• Work closely with engineering teams, sales, RMA department, production, and various internal/external organizations in supporting the customers
• Introduce service program to the customers and periodically (or on demand) follow up with the customers for operations review, etc.
• Solve issues/challenges escalated by help desk and field engineers and if the issue requires further escalations work with various engineering teams and drive to the resolution
• Monitor the assigned accounts to make sure that service cases do not fall into gaps and are followed up timely. This position will manage primarily 1 very large customer, so significant experience is required
• Gather and compile technical support documentations for training help desk and field engineers
• Manage various escalations from the customers and direct them appropriately
• Visit customers to understand customer’s requirements and present service solutions (often accompanied by sales)
• Plan and coordinate onsite integration activities
• Ability to lift up to 40 lbs. and ability to utilize a “buddy system” for products weighing more than 50 lbs.
• Travel is required (up to 25%)