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Assistant Manager, Sales – Air Logistics
TeleportAssistant Manager, Sales facilitating cargo solutions and managing customer relationships for airline cargo sales. Driving revenue growth and ensuring regulatory compliance in a dynamic logistics environment.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
airline cargoair freightcargo salesrevenue growthaccount managementpackaging standardsDangerous Goods Regulations (DGR)customs clearanceexport documentationsales strategies
Soft Skills
customer relationship managementcoordination skillsproblem-solving skillsproactive mindsetcommunication skillscollaborative skillsnegotiation skillsleadership skillsorganizational skillsperformance monitoring
Tools & Technologies
Microsoft Office
Industry Keywords
logisticscargo solutionsairline operationsfreight forwardersservice agreementsspace allocationbooking decisionsload factorsflight utilizationcommercial performance
About the role
Key responsibilities & impact- Assistant Manager, Sales supports airline cargo sales and end-to-end cargo solutions for scheduled and charter flights, driving revenue growth from new and existing customers.
- Manage key customer relationships, oversee bookings and space coordination, ensure regulatory and operational compliance, and work closely with internal teams and external partners.
- Acquire new airline cargo customers and grow revenue from existing accounts to achieve assigned sales, volume, and yield targets.
- Enhance revenue from new customers and increase penetration with existing customers.
- Own a portfolio of key cargo accounts and be fully accountable for commercial performance.
- Develop and execute sales strategies by route, customer segment, and capacity availability.
- Proactively sell priority products, guaranteed space, special cargo, and charter solutions to maximize yield.
- Build and maintain strong relationships with freight forwarders, shippers, and key logistics partners.
- Identify new trade lanes, industries, and customer opportunities to expand cargo revenue.
- Lead commercial negotiations including pricing, space commitments, and service agreements.
- Lead space allocation and booking decisions to balance customer demand, yield, and operational constraints.
- Work with cargo operations and network teams to optimize load factors and flight utilization.
- Support charter cargo planning including customer sourcing, pricing, and space commitments.
- Ensure all shipments comply with Dangerous Goods Regulations (DGR), airline policies, and packaging standards.
- Oversee export documentation and customs coordination in collaboration with customers and ground handlers.
- Act as the commercial escalation point for shipment issues, delays, or service failures.
- Review and validate cargo sales and revenue reports to ensure accurate billing and freight charge collection.
- Monitor customer, route, and product performance and take corrective actions where needed.
- Perform other commercial and business-related tasks as assigned by management.
Requirements
What you’ll need- Experienced in airline cargo, air freight, logistics, or cargo sales with focus on revenue growth
- Proven sales or account management experience, including key customer management
- Knowledge of air freight services, cargo solutions, and airline cargo operations
- Understanding of proper packaging standards and Dangerous Goods Regulations (DGR)
- Basic knowledge of customs clearance processes and export documentation
- Strong coordination and problem-solving skills with proactive mindset
- Ability to work in a fast-paced, collaborative airline environment
- Good communication skills in Thai and English
- Proficient in Microsoft Office applications
- Ability to travel as per required
Benefits
Comp & perks- Unlimited training -You will have access to a wide range of learning resources including Notion!
- Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
- Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
- Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!