Teleport

Engineer

• This job sits at the intersection of product, engineering, and revenue.
• You won't just work closely with the engineering team, you will be on the engineering team.
• The range of problem solving includes networking, performance, security and integrations with existing systems.
• Most of the code you will write will be open source.
• Our products are loved by their users, you'll get to meet them regularly.

Forward Deployed Engineer

Product Specialist

• Acquisition: Driving sign-ups from Ideal Customer Profile (ICP) **Thailand-based SMEs**.
• Retention: Creating loyalty and stickiness to ensure sustained usage.
• Upsell: Encouraging customers to utilize our services across all available lanes.
• Market Strategy & Ownership: Act as the **dedicated in-market marketing lead** for TNX Thailand, setting the strategic direction for all B2B marketing activities targeting Bangkok-based SMEs.
• Conversion Funnel Leadership: **Design, execute, and own** the end-to-end conversion playbooks (Acquisition, Retention, and Upsell) to maximize lifetime value of the customer base.
• Commercial Collaboration: Working hand-in-hand with the Commercial team to refine and implement marketing strategies, ensuring deep alignment with their business objectives.
• Creative Innovation: Continuously innovating and applying creative thinking to optimise strategies, aiming to impress and engage target accounts in inventive ways.
• Integrated Marketing: Working closely with the wider marketing team (Content, Brand & Creatives, Marketing Ops, Communications) to ensure integrated efforts and a seamless lead transition.
• Performance Analysis: Analysing campaign performance data to find opportunities for ongoing enhancements and strategic improvements.
• Future-Proofing: Proactively plan and forecast future marketing initiatives, staying ahead of local Thai market trends and the fast-moving logistics landscape.

Senior Specialist, Product Marketing

Network Engineer

• ****A DAY IN THE LIFE **
• As a Specialist, Content Marketing, you are the daily execution engine for the Network Pod's narrative. Your day-to-day will focus on:
• - Making the Mundane Meaningful: Transforming technical or standard update into compelling stories that position Teleport as a thought leader in logistics infrastructure and regional connectivity.
• - Sales Enablement Translation: Taking the high-level social narratives you build and turning them into practical, bottom-of-funnel assets like 1-pagers and email sequences for the Commercial team to use in the field.
• - Keeping the Narrative Alive: When there are no product launches or route expansions, you know how to build a narrative out of thin air. You will turn industry trends or a quick 5-minute chat with a BD Lead into a week's worth of engaging social content.
• - The Social & DIY Creative Engine: Writing scroll-stopping LinkedIn content for our brand and executive pages. You don’t just write, you execute. You’ll script fast-paced videos and jump right into Canva or CapCut—either knocking out quick-turn edits yourself or prepping the script and brief for our video producers to finalise.
• - The Repurpose Master (70% Repurpose / 30% New): You don't always need to reinvent the wheel. You will mine our archives of past footage, pitch decks, and technical operational updates, slicing them into multiple bite-sized social assets to maximise content lifespan.

Content Marketing Specialist, Network

Content Marketing Manager

• Every day is different, but you will act as the creative bridge between high-level strategy and modern content execution.
• The Strategy Partner: Working hand-in-hand with the Product Marketer, Finance, and Communications to turn dense internal updates into a clear, credible narrative that resonates across the investment community and decision-making executive audiences.
• Connecting the dots: Adapting quickly between contexts. You will craft everything from high-level pitch decks and corporate memos to LinkedIn thought-leadership posts and email marketing campaigns.
• Thought Leadership Content: Translating the strategic vision of our C-Suite and leadership into compelling, market-facing content that sounds human and authoritative.
• Video & Visual Execution: You don't just write text. You will draft sharp video scripts for our production team, and you aren't afraid to do basic editing or assembling of visuals/videos (using CapCut or Canva) for quick turnaround, social-first stories.
• Cross-Functional Alignment: You collaborate tightly with commercial, ops, and finance to understand the business and gather raw insights, in turn to discover and shape stories from the ground up.

Senior Specialist, Content Marketing – IPO

Producer

• Plan, shoot, and edit content that showcases Teleport’s people, operations, and stories across markets.
• Manage full production workflows from pre-production to post-production, ensuring alignment with brand tone, visual identity, and storytelling goals.
• Direct shoots on-site and coordinate logistics across teams, partners, and vendors.
• Partner with content and product marketers to develop concepts that tell brand and business stories creatively and clearly.
• Bring ideas to life through narrative-driven visuals that strengthen Teleport’s positioning as Southeast Asia’s eCommerce logistics specialist.
• Collaborate with the Brand & Creative team to ensure consistency across all formats and channels.
• Produce content across multiple markets, adapting to different cultures and audiences.
• Work with translators and local partners to adapt or localise content for other languages where needed.
• Travel regionally or internationally at short notice for shoots and brand projects.
• Stay ahead of creative and content trends to keep Teleport’s storytelling fresh and relevant.
• Maintain a high bar for visual quality and performance across all deliverables.
• Experiment with new video formats, production techniques, and social storytelling tools.

Content Producer

Security Engineer

• Reviewing RFDs from engineers on a variety of proposed projects for security and quality.
• Pairing with the Cloud team to deploy service control policies (SCPs) in AWS to prevent undesired configurations.
• Hunting for vulnerabilities using both traditional scanning tools and LLM / AI tools in innovative and creative ways.
• Automating routine security and compliance processes to increase effectiveness and decrease busywork.
• Implementing and maintaining log pipelines for valuable event data sources like critical SaaS apps or endpoint telemetry.
• Engaging with the best red teams in the world to test and harden our detection and response capabilities.
• Building response automation to reduce the risk of advanced attacks against Teleport systems.
• Contributing to the Teleport product where we can improve the ability to defend for both us and our customers.
• Ensuring that nobody (including you) is overwhelmed with false positive / noisy alerts through a tight feedback loop.

Senior Software Engineer, Security

Accounts Payable

• Daily Accounts Payable Operations & Database Maintenance
• Database Accuracy: Review and maintain the CTO cost database regularly to ensure all data is accurate and up to date.
• Cost Tracking: Support the team in updating and tracking additional cargo handling costs.
• Data Management & Reporting
• Process Standardization: Standardize the folder structure, renaming conventions, and content within the shared Accounts Payable folder for all AOCs to ensure it is user-friendly for external parties and auditors.
• Invoice Verification & Compliance
• Auditing: Assist in verifying invoices related to cargo ground handling costs.
• Compliance: Ensure all processed invoices match contractual agreements and internal financial policies.
• Ad-Hoc Projects: Support the AP team with administrative tasks and special projects as needed.

Intern, Accounts Payable – Ops

Application Engineer

• Building backend integrations with cloud provider's managed databases.
• Working on scalability and resiliency of clusters with 10K+ nodes.
• Implementing advanced HTTPS proxy with identity aware access control.
• Building hardened security for Linux and Mac users.

Senior Backend Engineer – Application Access

Solutions Engineer

• Extend and develop a team of Solutions Engineers.
• Train, coach, mentor, and guide your team toward successful performance, career progression, and personal growth.
• Coach SEs on both technical depth and sales excellence, including discovery skills, business value articulation, POC strategy, and executive communication.
• Collaborate with engineering teams from some of the world's most sophisticated technology companies.
• Assist companies in enhancing their security, compliance, and development experience.
• Visit our largest customers on-site to demonstrate new features and construct solutions.
• Conduct structured 1:1s, set individual performance goals, and own career development plans for each SE on your team.
• Partner closely with regional sales leaders and Account Executives to balance SE utilization, prioritize opportunities, and drive technical win rates across the region.
• Engage directly with EMEA enterprise customers at the executive and technical architect level to build long-term relationships and ensure technical success post-sale.

Senior Manager, Solutions Engineering

Full-stack Engineer

• Lead the engineering efforts — focusing on translating technical architecture into reliable sprint plans, ensuring system predictability, and mentoring engineers to drive end-to-end delivery ownership.
• Lead planning and delivery execution by breaking down epics & architecture design into actionable sprint goals and actively resolving blockers.
• Review, refine, and challenge architectural designs to ensure they are scalable, buildable, and aligned with the core technical domain.
• Own and elevate code review standards across the team, balancing high quality and turnaround speed to enable rapid deployment without over-engineering.
• Drive continuous process improvements across CI/CD maturity, sprint predictability, incident response, and system observability.
• Mentor and coach engineers on technical craft and delivery ownership, supporting team growth as engineering capabilities scale.
• Coordinate closely with cross-functional and external service teams to align on integration dependencies and data contracts.

Tech Lead – Software Engineer

Sales

• The Cargo Sales Senior Executive plays a key role in supporting Turkish Cargo’s daily sales activities, rate management, and booking operations.
• Ensure timely and accurate handling of customer enquiries, reservations, and partner airline coordination to deliver efficient cargo movement and maintain service quality.
• Monitor shipment records and ensure alignment between rate quotations, bookings, and system data.
• Handle daily booking requests, ad-hoc rates, and follow up on booking status.
• Respond to cargo enquiries, provide quotations, and follow up on pending or unresolved cargo issues.
• Track shipments and manage delays or rebooking with space controllers; communicate updates to agents with proper documentation.
• Process and monitor interline and local allotments, ensuring maximum utilization and adjusting bookings as needed.
• Support urgent and premium space requests by coordinating with head office or partner airlines.
• Conduct sales visits/calls to gather market information, strengthen relationships with agents, and develop new opportunities; submit visit reports.
• Collaborate with sales and operations teams to deliver consistent customer support and service recovery.

Senior Executive, Cargo Sales – Mandarin Speaker

Product Support

• Manage and resolve support tickets across multiple products.
• Troubleshoot issues, provide solutions, and escalate cases when necessary.
• Communicate effectively with both internal and external stakeholders, ensuring clear and professional interactions.
• Efficiently prioritize and multitask, balancing ticket resolution with side projects.

Product Support Intern

Pricing Analyst

• Team Development: Lead the recruitment of a team of Pricing Analysts/Executives and train a motivated team to coordinate pricing strategy and execution.
• Stakeholder Management: Chair coordination with Finance to ensure that pricing strategy is reflected in the P&L. Promote a collaborative environment between cross-functions (products, system, finance and key account management teams) that help resolve daily issues.
• Weekly Forecasting: Evaluate sales forecast data, generate and present weekly yield forecasts, and identify trends, risks, and opportunities for revenue growth.
• Performance Analysis: Monitor the variance between targeted vs. achieved yield and implement corrective pricing actions where necessary.
• Yield Strategy: Develop high-quality, simple, but consistent processes to ensure revenue is maximized with a similar pricing strategy for all agents and partners.
• Verification & Audit: Lead the systematic audit of Air Waybills (AWB) to ensure shipments are captured at the correct rates and surcharges.
• Reprocessing: Manage the team’s workflow for reprocessing incorrectly rated shipments, ensuring revenue recovery and preventing billing disputes.
• Root Cause Mitigation: Work with cross-functional teams (CTOs, system, and finance) to identify why rating errors occur and implement system-level fixes.
• Surcharge Management: Manage and update all "Other Charges" (Fuel Surcharges, Security, Terminal Handling, etc.) across the network.
• Cost-to-Price Synchronization: Monitor underlying cost changes (vendor increases, fuel fluctuations, or regulatory fees) and ensure these are timely adjusted within "Other Charges" to protect net margins.
• Agile Rate Updates: Oversee a team of Pricing Executives in loading and updating Contractual, Published, and Market rates in the core system with 100% accuracy.
• Market Benchmarking: Periodically review and adjust published rates to ensure Teleport remains competitive and aligned with current market demand and capacity shifts.
• System Efficiency: Work with finance and tech partners to streamline reporting and develop automated forecasting tools to increase productivity.

Manager, Commercial Pricing – Air Logistic

Business Development Rep

• High-Velocity Customer Acquisition (70% Outbound / 30% Inbound)
• - Own Your Pipeline: While marketing will provide approximately 30% of your leads via digital channels, you are fully expected to self-generate the remaining 70% through aggressive groundwork.
• - Ground Hunting: Get your hands dirty - knock on doors, visit local retail fairs, e-commerce exhibitions, cluster zones, message founders on social media etc.
• - Competitor Interception: Identify and pitch to e-commerce brands currently using legacy express couriers, demonstrating how our air-network speed and flat pricing provide a superior solution.
• - Drive to Action: Manage the entire early funnel, closing prospects rapidly and guiding them tightly from initial signup to placing their vital first shipment.
• 2. CRM & Process Discipline
• - Maintain absolute hygiene on your sales pipeline by logging all activities, objections, and deal statuses inside HubSpot.
• - Manage a high volume of active concurrent leads systematically without letting prospective accounts drop off.

Business Development Representative

Financial Planning and Analysis

• Assist in preparing and issuing customer invoices.
• Record and post customer payments in accounting system.
• Perform daily bank reconciliation related to receivables.
• Support in monitoring outstanding invoices and aging reports.
• Follow up with customers on overdue payments (email/phone).
• Help investigate and resolve billing discrepancies.
• Maintain accurate AR records and documentation.
• Assist in month-end closing activities.
• Prepare basic AR reports for management.
• Support ad-hoc finance tasks as assigned.