Senior Executive, Cargo Sales – Mandarin Speaker

Teleport

. The Cargo Sales Senior Executive plays a key role in supporting Turkish Cargo’s daily sales activities, rate management, and booking operations.

Posted 7/8/2026full-timeSubang • 🇲🇾 MalaysiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in cargo sales operations, including rate management, booking processes, and customer service. Proficient in coordinating with internal teams and external partners to ensure efficient cargo movement and service quality.

Highest-signal resume keywords

Cargo ReservationsSales SupportCommunication SkillsAttention to DetailCargo Systems Familiarity

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Rate ManagementBooking OperationsShipment TrackingMarket Information GatheringService Recovery

Soft Skills

Time ManagementCoordination SkillsAdaptability

Tools & Technologies

CargoSpotSkychain

Certifications & Qualifications

Diploma or Bachelor's Degree in LogisticsAviationBusiness

Industry Keywords

Cargo SalesAirline OperationsCustomer EnquiriesPartner Airline CoordinationService Quality

About the role

Key responsibilities & impact

The Cargo Sales Senior Executive plays a key role in supporting Turkish Cargo’s daily sales activities, rate management, and booking operations.
Ensure timely and accurate handling of customer enquiries, reservations, and partner airline coordination to deliver efficient cargo movement and maintain service quality.
Monitor shipment records and ensure alignment between rate quotations, bookings, and system data.
Handle daily booking requests, ad-hoc rates, and follow up on booking status.
Respond to cargo enquiries, provide quotations, and follow up on pending or unresolved cargo issues.
Track shipments and manage delays or rebooking with space controllers; communicate updates to agents with proper documentation.
Process and monitor interline and local allotments, ensuring maximum utilization and adjusting bookings as needed.
Support urgent and premium space requests by coordinating with head office or partner airlines.
Conduct sales visits/calls to gather market information, strengthen relationships with agents, and develop new opportunities; submit visit reports.
Collaborate with sales and operations teams to deliver consistent customer support and service recovery.

Requirements

What you’ll need

Diploma or Bachelor's degree in Logistics, Aviation, Business, or a related field.
2–3 years of experience in cargo reservations, sales support, or airline operations.
Strong attention to detail and ability to manage time-sensitive tasks.
Excellent communication and coordination skills across internal and external parties.
Familiarity with cargo systems (e.g., CargoSpot, Skychain) is an advantage.
Ability to work under pressure and adapt to operational changes.

Benefits

Comp & perks

Unlimited training -You will have access to a wide range of learning resources including Notion!
Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!