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Senior Manager, Solutions Engineering
TeleportManager of Solutions Engineering leading a team in EMEA to drive technical success and customer relationships. Focusing on security and identity solutions for global infrastructure management.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and developing Solutions Engineers, with a strong focus on pre-sales processes, technical qualifications, and customer success. Proficient in modern cloud-native technologies and network security principles, ensuring effective collaboration with engineering teams and enterprise customers.
Highest-signal resume keywords
Team ManagementPre-Sales MotionCloud-Native TechnologiesNetwork Security PrinciplesCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Linux NetworkingNetwork SecurityKubernetesDockerTerraformAWSGCPAzureIdentity and Access ManagementTroubleshooting
Soft Skills
CoachingMentoringExecutive CommunicationCollaborationPerformance Management
Industry Keywords
Solutions EngineeringTechnical Customer-FacingSecurity-Conscious EnterpriseZero Trust ArchitectureCustomer Journey
Tech Stack
Tools & technologiesAWSAzureCloudDistributed SystemsDockerGoogle Cloud PlatformKubernetesLinuxTerraform
About the role
Key responsibilities & impact- Extend and develop a team of Solutions Engineers.
- Train, coach, mentor, and guide your team toward successful performance, career progression, and personal growth.
- Coach SEs on both technical depth and sales excellence, including discovery skills, business value articulation, POC strategy, and executive communication.
- Collaborate with engineering teams from some of the world's most sophisticated technology companies.
- Assist companies in enhancing their security, compliance, and development experience.
- Visit our largest customers on-site to demonstrate new features and construct solutions.
- Conduct structured 1:1s, set individual performance goals, and own career development plans for each SE on your team.
- Partner closely with regional sales leaders and Account Executives to balance SE utilization, prioritize opportunities, and drive technical win rates across the region.
- Engage directly with EMEA enterprise customers at the executive and technical architect level to build long-term relationships and ensure technical success post-sale.
Requirements
What you’ll need- Demonstrated experience managing a team of Solutions Engineers or technical customer-facing professionals, with a track record of developing talent and improving team performance.
- Strong command of the pre-sales motion: discovery, technical qualification, POC design, and connecting technical capabilities to business outcomes.
- Proven experience managing customer outcomes through various stages of the customer journey, from sales process to onboarding, adoption, and growth.
- Strong understanding of Linux networking and network security principles.
- Practical hands-on knowledge of modern cloud-native technologies including Kubernetes, Docker, and Terraform.
- Hands-on experience with at least one major public cloud provider: AWS, GCP, or Azure.
- Working knowledge of identity and access management concepts: SSO, OIDC, SAML, RBAC, mTLS, zero trust architecture, and PAM.
- Proven track record navigating complex infrastructure deployments at security-conscious enterprise organizations.
- Strong troubleshooting and debugging skills for server-side software and distributed systems.
- Fluency in English required; additional European language proficiency (German, French, Dutch, or others) is a meaningful advantage.
Benefits
Comp & perks- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities