Senior Customer Solutions Architect – Technical Sales

TELUS

Senior Customer Solutions Architect connecting customers with AI and cybersecurity solutions. Driving sales success and developing relationships in the Enterprise segment from Alberta or British Columbia.

Posted 5/23/2026full-timeCalgary • 🇨🇦 CanadaSenior💰 CA$140,000 - CA$190,000 per yearWebsite

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Hard Skills

architecture of solutionsTelecommunicationsMobilityUnified CommunicationsSecurityCloudIT Hosting Solutionsdigital transformation roadmapstechnology roadmapssales training

Soft Skills

interpersonal skillsrelationship skillscustomer focusresiliencedeterminationorganizational skillsability to handle ambiguityleadershipcollaborationcommunication

Tools & Technologies

AInetwork connectivitycybersecuritycross-functional resourcesinternal stakeholdersconsulting conversationsworkshopswhiteboard discussionstechnology offeringsinitiative leadership

Industry Keywords

IT/Telecommunications competitive landscapecustomer discoverydeal closureinitiative prioritizationholistic view of technologycustomer solution benefitstechnical understandingobstacle overcomingterritory planningtouch base sessions

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Connect customers with industry-leading technology solutions, such as AI, network connectivity and cybersecurity
Drive end-to-end sales success, leading customer discovery and creating comprehensive technology roadmaps
Develop relationships at all levels within customers' organizations and challenge client technical teams constructively
Enable customers to prioritize initiatives and present a holistic view of how technology can integrate and enable customers' strategic initiatives
Play a crucial role in pre-sales architecture and contribute to deal closure

Requirements

What you’ll need

5+ years of experience in leading the architecture of solutions across multiple technologies
Excellent interpersonal and relationship skills
Customer Focus attitude overcoming obstacles and challenges with resilience and determination
Strong technical understanding across multiple-solution portfolios such as: Telecommunications, Mobility, Unified Communications, Security, Cloud and IT Hosting Solutions
Understand the IT/Telecommunications competitive landscape across Canada
Sales training/account and territory planning – strong asset
Regular touch base sessions with internal stakeholders to remain current on TELUS’ technology offerings
Proven track record in effectively working and leveraging cross-functional resources in an organization to lead an initiative or technical solution
Experience leading and facilitating workshops, whiteboard discussions, technology roadmaps, and consulting conversations with customers
Ability to discuss customer solution benefits from both a technical and financial perspective
Develop digital transformation roadmaps based on our customers’ unique technical environments
Highly organized: you can handle ambiguous ideas and help drive the team to a concrete plan

Benefits

Comp & perks

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
Discounts on TELUS’ products and services