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Technical Customer Service Agent I
TELUSTechnical Customer Service Agent providing support for health inquiries and resolving user issues. Collaborating with team members to enhance service delivery in health technology solutions.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
technical supporttroubleshooting
Soft Skills
customer servicecommunicationteamwork
Tools & Technologies
health technology solutions
Industry Keywords
health sectorservice delivery
About the role
Key responsibilities & impact- Provide technical customer support for health-related inquiries
- Resolve customer issues through various channels
- Collaborate with team members to improve service delivery
- Guide users in utilizing health technology solutions
Requirements
What you’ll need- Experience in customer service related roles
- Knowledge of health sector issues
- Strong technical skills for troubleshooting
- Effective communication skills in English
- Ability to work in a team-oriented environment
Benefits
Comp & perks- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills