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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
B2B salespublic sector procurementcontract negotiationsaccount planninganalytical abilitybusiness acumentechnical acumenconsultative salescustomer engagementproposal preparation
Soft Skills
customer sensitivitydecision-makingadaptabilityteam-orientedcollaborativestrategic thinkinginfluencingownershipcommunicationproblem-solving
Tools & Technologies
Salesforce.comSalesforce CRMGoogle Workspaceaccount planning toolsproposal softwarecustomer relationship management toolsdata analysis toolspresentation softwarecollaboration toolsproject management tools
Industry Keywords
public sectorgovernment agenciesmunicipalitieshigher educationSouthwest OntarioDowntown Torontoservice providerRFP experienceconsultative approachstrategic value
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Own customer relationships and account strategies
- Champion TELUS inside of customer organizations and advocate for the customer inside of TELUS
- Quarterback an interdependent account team of inside sales, specialty sales, and technical pre-sales
- Engage client C-level executives and align with TELUS leadership where strategic value can be gained for both organizations
- Identify customers' business challenges and how they materially impact their stated goals
- Manage your Southwest Ontario and Downtown Toronto public sector territory strategically
- Take ownership of customer engagement and get into the operational details, but confidently delegate tactical work to the right internal resources and specialists
- Prepare professional proposals that communicate the TELUS solution and value proposition
- Spend significant time in front of your customers (in-person, not virtual) understanding their direction, challenges, and strategic priorities
- Optimize Salesforce.com (SFDC) and account planning tools to drive effective decision-making and timely investments in pursuit opportunities
Requirements
What you’ll need- 3-5 years of proven sales experience in a service provider environment, managing complex, consultative B2B sales with a public sector focus or RFP experience
- Deep understanding of public sector procurement processes and the ability to navigate government agencies, municipalities, and higher education clients in the Southwest Ontario and Downtown Toronto markets
- Strong sensitivity to customer needs and analytical ability—skilled at discerning priority vs. non-priority issues and making decisions based on logic and fact
- Business and technical acumen—demonstrated ability to identify and articulate financially sound TELUS solutions by understanding the technologies, products, services, and resources available
- Expertise in managing and influencing contract negotiations and outcomes
- Ability to navigate internal and external complexities, turning customer requests into actionable opportunities
- Strong adaptability quotient (AQ)—capable of learning quickly and operating effectively in the complex service provider sales environment
- Team-oriented and collaborative—someone who brings expertise to elevate colleagues
- Comfortable with travel between Southwest Ontario and Downtown Toronto markets; flexible for client events
- Solid working experience with Salesforce CRM and Google Workspace
Benefits
Comp & perks- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills