Business Analyst – Web Portal Lead

TELUS

Business Analyst leading web portal solutions at TELUS Health, enhancing digital experiences and collaborating with technical teams on client needs. Responsibilities include requirements gathering and project support.

Posted 7/10/2026full-timeToronto • 🇨🇦 CanadaSenior💰 CA$48,300 - CA$80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Business Analysis and web portal solutions, with a strong focus on requirements gathering, user accessibility standards, and Agile methodologies. Proven ability to collaborate with clients and internal teams to deliver user-friendly digital platforms on time.

Highest-signal resume keywords

Business AnalysisWeb Portal ExperienceRequirements GatheringAgile MethodologyUser Acceptance Testing

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Requirements DocumentationTechnical SpecificationsSolution DesignProject ManagementUser Experience Design

Soft Skills

Client-Facing CommunicationCollaborationPrioritizationProblem-Solving

Tools & Technologies

Digital PlatformsWeb PortalsUAT Coordination

Industry Keywords

Accessibility StandardsWCAGAgile Methodology

About the role

Key responsibilities & impact

Partner with clients and internal teams to understand business needs
Translate requirements into detailed technical specifications
Support the design, development, and delivery of web portal solutions
Ensure solutions are user-friendly, accessible, and aligned with client expectations
Contribute to the successful migration and implementation of client portals
Lead requirements gathering through workshops and client interactions
Break down complex needs into clear, structured documentation
Collaborate on solution design and estimation discussions
Support development teams by clarifying requirements
Coordinate and participate in user acceptance testing (UAT)
Ensure accessibility standards (WCAG) are applied
Contribute to release documentation and communication
Manage priorities across multiple projects with tight timelines

Requirements

What you’ll need

3+ years Business Analysis experience
3+ years web portal/digital platform experience
Experience gathering and documenting requirements
Agile methodology experience
Experience working with developers and QA teams
Client-facing experience
Bachelor’s degree or equivalent experience

Benefits

Comp & perks

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills