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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
accounts receivablereconciliationsfinancial data analysisfee calculationsexception reportingStandby Letters of Credittrade financeglobal banking operationsinvoice distributiontax compliance
Soft Skills
attention to detailproblem-solvinginvestigative mindsettime managementcommunication skillsteam collaborationadaptabilityorganizational skillscustomer servicecommitment to accuracy
Certifications & Qualifications
high school diploma or equivalent
Industry Keywords
bankingfinancial servicesmortgage operationsservice level standardsinternal controlsdocumentationsystem enhancementslegacy item clean-upcapacity managementcompliance
About the role
Key responsibilities & impact- Process fees and payments related to Standby Letters of Credit
- Manage collections and Accounts Receivable (AR) activities, invoice distribution, follow‑up, and refunds
- Review and validate periodic commissions, rates, and fee calculations within internal systems
- Process correspondent bank fees and assist with the collection of fees subject to tax
- Respond to internal and external customer inquiries, partnering closely with Relationship Managers (RMs) —primarily via email, with phone support as needed
- Review transaction data and documentation to ensure completeness, accuracy, and compliance with policies, procedures, and service level standards
- Investigate discrepancies, research issues, and collaborate with internal partners (e.g., configuration, team and customer service team on system s updates and enhancements , and other accounting partners ) to resolve setup or processing issues
- Ensure appropriate documentation, controls, and capacity are in place to complete daily work accurately and on time
- Own and perform more complex reconciliations, including: DDA + GL Exception report, Miscellaneous AR reports, Accrual report
- Provide deeper accounting oversight and ongoing management of reconciliation reports
- Support the team through system enhancements, legacy item clean‑up, and conversion‑related activities
Requirements
What you’ll need- High school diploma or equivalent
- Five or more years of relevant work experience
- Strong attention to detail and commitment to accuracy
- Problem‑solving and investigative mindset; ability to research issues and think outside the box
- Solid accounting aptitude or comfort working with financial data, fees, rates, and reconciliations
- Ability to manage multiple priorities and meet deadlines in a fast‑paced, team‑based environment
- Clear, professional written and verbal communication skills
- Willingness to learn new systems, products, and processes
- Experience with Standby Letters of Credit , trade finance, or global banking operations (preferred, not required)
- Background in banking, mortgage operations, or financial services
- Experience with reconciliations, AR, accruals, or exception reporting
- Comfort working in email‑heavy roles with internal and occasional external client interaction
Benefits
Comp & perks- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law