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U.S. Bank

COI & Consumer Engagement Manager – Mortgage

U.S. Bank

Engagement Manager at U.S. Bank responsible for advancing mortgage access through business development plans and community engagement initiatives.

Posted 5/27/2026full-timeMinneapolis • California, Minnesota, Montana • 🇺🇸 United StatesMid-LevelSenior💰 $92,820 - $109,200 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
project managementdata analysisCRA knowledgeAffordable Lending knowledge
Soft Skills
management skillsleadership skillsorganizational skillsanalytical skillsverbal communicationwritten communication
Certifications & Qualifications
Bachelor's degree
Industry Keywords
business developmentcommunity engagementhomeownershipconsumer outreachcross functional referrals

About the role

Key responsibilities & impact
  • Advance U.S. Bank’s National Strategic Markets and Affordable Lending objectives by helping to design and execute high‑impact business development plans that significantly expand mortgage access across all strategic growth markets.
  • Develop connections that strengthen consumer and COI engagement models to drive measurable production lift, deepen community partnerships, and advocate awareness with the communities we serve and U.S. Bank employees.
  • Actively engage community organizations to create awareness and access for both consumers and COIs to relevant services and products.
  • Participate in and/or lead local events and partner with community organizations focused on advancing homeownership.
  • Deliver consistent cross functional and mortgage referrals.
  • Serve as a resource and coach in assigned market, driving awareness of the tools available to advance homeownership.

Requirements

What you’ll need
  • Bachelor's degree, or equivalent work experience
  • Five to eight years of experience in project management activities
  • Advanced knowledge of CRA and Affordable Lending
  • Demonstrated management and leadership skills
  • Strong organizational and analytical skills
  • Advanced knowledge of project management
  • Ability to identify and resolve exceptions and to analyze data
  • Excellent verbal and written communication skills

Benefits

Comp & perks
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law