BL Regulatory Review Representative

U.S. Bank

Responsible for monitoring and enhancing quality and compliance of operational processes at U.S. Bank.

Posted 6/4/2026full-timeOverland Park • Kansas, Montana • 🇺🇸 United StatesMid-LevelSenior💰 $60,435 - $71,100 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

quality analysisquality controlroot cause analysiscompliance risk identificationprocess improvementperformance measurementrisk monitoringdocumenting findingspolicy developmenttraining and coaching

Soft Skills

effective communicationanalytical thinkingproblem-solvingattention to detailcollaborationfeedback provisionorganizational skillsdecision-makingadaptabilitytime management

Tools & Technologies

Microsoft Officecomputer systemsquality metrics reportingauditing toolsregulatory compliance softwareperformance tracking systemsdata analysis toolsdocumentation softwaretraining softwareprocess management tools

Industry Keywords

operational processescompliance standardsquality standardskey risk indicatorscontinuous improvementproductivity standardsaccuracy standardsregulatory readinessbusiness line compliancequality reviews

About the role

Key responsibilities & impact

Monitor, evaluate, and enhance the quality and compliance of operational processes within assigned business lines
Conduct quality reviews, identifying risks, and supporting continuous improvement efforts
Perform quality control reviews and evaluations to ensure work meets established standards for accuracy, timeliness, and productivity
Monitor key risk indicators (KRIs) and identify trends, control gaps, and potential compliance risks
Document findings, quality issues, and performance results, providing clear insights for management review and decision-making
Conduct root cause analysis on errors or defects, recommending corrective actions and process improvements
Partner with business line teams to resolve compliance-related issues and support remediation efforts
Assist in the development, update, and implementation of policies, procedures, and quality standards
Support training and coaching efforts by providing feedback based on quality review observations
Respond to audits and support regulatory readiness activities by ensuring proper documentation and process adherence
Prepare and maintain reports on quality metrics, compliance trends, and operational performance

Requirements

What you’ll need

High school diploma or equivalent
Typically three or more years of experience in quality analysis and measurement activities
Thorough knowledge and understanding of the products and services applicable to the assigned area
Thorough knowledge of the productivity and accuracy standards of the assigned area
Strong knowledge of computer systems used in the assigned area
Effective verbal and written communications skills
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Bachelor's degree preferred

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law