Community Team Leader

U.S. Bank

Community Team Manager responsible for driving growth across various financial institution partners at U.S. Bank.

Posted 6/14/2026full-timeRemote • Minnesota, Pennsylvania, Wisconsin • 🇺🇸 United StatesSenior💰 $143,905 - $169,300 per yearWebsite

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Applicant Tracking System Keywords

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Hard Skills

paymentscredit cardfinancial servicessales managementaccountingstrategic managementperformance analysisrelationship managementdigital strategytalent management

Soft Skills

leadershipcollaborationcommunicationanalytical mindsetinterpersonal skillsinfluenceaccountabilitycustomer focusstrategic directionteamwork

Industry Keywords

U.S. Bank Code of EthicsAnti-Money LaunderingBank Secrecy Actsuspicious activity reportingaccount opening proceduresperformance gapspartner growth strategiesself-directed financial institutionssmall market financial institutionsbusiness objectives

About the role

Key responsibilities & impact

Lead opportunity identification, strategic planning, and growth initiatives for 400 small market financial institution partners and more than 600 self-directed financial institutions.
Guide the development and execution of a digital-first strategy designed to optimize production and improve performance across the small market and self-directed partner segments.
Provide leadership and strategic direction to a team that includes existing small market account executives.
Ensure alignment of partner growth strategies, sales execution, and relationship management activities with broader business objectives.
Build and lead functional partnerships across the organization to support partner growth, strategic initiatives, and customer needs.
Lead talent management and development for direct reports, fostering a culture of accountability, growth, and customer focus.
Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures.
Actively participates in any required corporate and business line training in these areas.
Follows account opening procedures and understands and follows internal suspicious activity referral requirements and processes, as required for this position.
Actively works with customers to understand each customer's normal account activity, as appropriate for this position.

Requirements

What you’ll need

8+ years of experience in payments (credit card preferable)
3+ years of management experience
BA/MBA in finance, accounting or other related field (or equivalent work experience)
Well-developed leadership abilities and strategic management skills.
Extensive knowledge of payments industry, specifically credit card
Ability to diagnose performance gaps, identify the right solution, and have impact to change performance behaviors.
Excellent ability to work in team environment; highly collaborative
Well-developed verbal and written communication skills
Analytical mindset and focused on research to drive action
Strong interpersonal and influence/partnership skills
Significant knowledge of financial services, credit and sales management
Experience and credibility as a sales leader with strong relationship management skills.

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law