Senior Product Manager, Business Customer Journey – Delivery

U.S. Bank

Senior Product Manager leading Manage U.S. Bank Accounts journey team within Business Banking.

Posted 6/19/2026full-timeMinneapolis • California, Illinois, Minnesota, Wisconsin • 🇺🇸 United StatesSenior💰 $133,365 - $156,900 per yearWebsite

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

product managementdigital productsAgileUX practicesdevelopment componentstesting practicesproduct metricsrisk managementdesktop applicationsmobile applications

Soft Skills

strategic mindsetleadershipinfluence without authorityclear communicationcross-functional collaborationstakeholder engagementproblem-solvingcustomer focusadaptabilityteam management

Industry Keywords

business bankingcustomer experiencedigital user experiencecore banking productsdepositscardslendingdiscovery cyclesiterative improvementsdelivery tradeoffs

About the role

Key responsibilities & impact

Lead a Manage U.S. Bank Accounts journey team within Business Banking
Own and deliver digital experiences for small business clients
Lead a cross-functional team across product, engineering, design, agile, risk, and content to deliver measurable customer and business outcomes
Lead planning for discovery cycles, ensuring partner teams understand the scope and goals
Create and manage requirements, refine scope, and define product metrics to improve journey engagement, adoption, and retention
Lead cross-functional execution across agile, engineering, design, testing, and risk to deliver iterative improvements with measurable customer and business impact
Proactively identify and engage dependent teams involved in delivery success

Requirements

What you’ll need

5+ years of product management experience, preferably in digital products, digital user experience, and/or customer experience
Experience building digital products in an Agile environment, preferably both desktop and native mobile applications
A strategic mindset with the ability to connect dots across business, technology, and customer needs
Demonstrated ability to lead across disciplines, influence without formal authority, and communicate clearly with stakeholders at multiple levels
Technical fluency to partner effectively with architecture and engineering on feasibility, sequencing, workflows, and delivery tradeoffs
Intermediate-to-strong knowledge of UX practices, core development components, and testing practices involved in digital delivery
Experience managing product metrics and operating effectively in a regulated or risk-managed environment
Familiarity with core banking products (deposits, cards, lending)

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law