Commercial Banking Client Representative

U.S. Bank

Client Representative establishing relationships with U.S. Bank business customers.

Posted 6/30/2026full-timeGresham • Minnesota, Ohio, Oregon, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $29 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and relationship management skills while effectively navigating operational processes and treasury products. Proficient in utilizing various systems to support customer inquiries and product installations.

Highest-signal resume keywords

Customer ServiceRelationship BuildingTreasury Products KnowledgeOperational Process ExpertiseCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial Services ExperienceProduct Installation SupportOperational Problem ResolutionAdjustment ResearchDeposit Error Correction

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsListening SkillsEmpathy

Tools & Technologies

SinglePoint Service Request ModuleComputer Systems Navigation

Certifications & Qualifications

Associate's Degree

Industry Keywords

Depository ProductsTreasury ServicesCustomer InquiriesOperational Processes

About the role

Key responsibilities & impact

Establish and maintain great working relationships with assigned business customers
Serve as the main day to day contact between the customer and U.S. Bank
Service and support customer’s depository and treasury products and provide limited loan servicing
Act on behalf of the customer as a liaison with sales staff, technical specialists, and/or other U.S. Bank departments
Utilize numerous systems to access account information and respond to customer inquiries received via phone, email, business line hand-off, and SinglePoint Service Request module
Assist customers with product installation after the initial onboarding
Identify and recommend the appropriate products and services to meet customer’s needs
Research, trouble shoot and resolve operational problems experienced by our customers
Provide depository support such as adjustment research, correction of deposit errors, missing or misapplied payments/ deposits

Requirements

What you’ll need

Associate's degree, or equivalent work experience
Three to five years of experience in financial services industry
Strong verbal, written, and interpersonal communication skills
Proven customer service and relationship building skills
Excellent telephone skills including listening and demonstrating courtesy, empathy, and accuracy
Thorough knowledge of all relevant operational processes, and treasury products and services
Proficient in and able to navigate all relevant computer systems

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law