Client Relationship Consultant – Banker

U.S. Bank

Client Relationship Consultant at U.S. Bank engaging customers through multiple channels to fulfill banking needs.

Posted 6/30/2026full-timeSparks • Nevada • 🇺🇸 United StatesJunior💰 $20 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and relationship-building skills while effectively engaging clients through various channels. Proficient in educating clients on banking products and services, with a focus on digital solutions and self-service technologies.

Highest-signal resume keywords

Retail Banking ExperienceCustomer Service SkillsDigital Product KnowledgeRelationship BuildingCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Consumer Banking ProductsBusiness Banking ProductsAccount OpeningCredit Application ProcessingService Request Completion

Soft Skills

Interpersonal SkillsProactive OutreachClient Engagement

Tools & Technologies

Self-Service TechnologiesDigital Banking Solutions

Industry Keywords

Financial ServicesBank PoliciesBranch Procedures

About the role

Key responsibilities & impact

Build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually
Provide the best possible counsel while adapting a digital first mindset
Obtain and process customer and account information
Demonstrate and educate clients on available deposit and loan products and services
Recommend solutions based on each customer’s unique goals and needs
Maintain a working knowledge of consumer and business banking products and services including digital products and services
Open new consumer and business accounts, complete service requests and submit credit applications
Proactively educate clients on emerging and self-service digital products and services
Develop collaborative partnerships with branch team members and partners to best serve clients
Provide a consistent optimal client experience including greeting clients and processing basic transactions

Requirements

What you’ll need

High school diploma or equivalent
Minimum of one to two years of job-related, retail banking experience or a combination of experience and commensurate training
Proven ability to build and foster relationships with clients through proactive outreach and follow up
Ability to effectively engage and communicate with clients
Basic knowledge of applicable bank and branch policies, procedures and support systems
Proven customer service and interpersonal skills
Experience with using and demonstrating digital products and self-service technologies
Ability to explore and identify a customer’s true needs while leveraging a digital first mindset
Demonstrated basic level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively
Experience in the financial services industry preferred

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law