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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and coaching abilities to develop high-performing teams while driving sales growth and ensuring compliance with industry standards. Possesses thorough knowledge of Small Business Banking products and effective communication skills to build strong customer relationships.
Highest-signal resume keywords
Sales Management ExperienceLeadership and Coaching AbilitiesSmall Business Banking KnowledgeCustomer Communication SkillsPerformance Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentMarket Share ExpansionFinancial Solutions DeliveryRisk and Compliance ManagementPerformance Metrics Monitoring
Soft Skills
Relationship-Building SkillsTeam DevelopmentAdaptability to Changing Business NeedsEffective Recruiting SkillsCommunication Skills
Tools & Technologies
Digital Tools AdoptionCustomer Engagement Solutions
Industry Keywords
Small Business SpecialistsFinancial SolutionsCustomer-First CultureBusiness FinancialsMulti-Site Management
About the role
Key responsibilities & impact- Leads a team of Small Business Specialists responsible for delivering financial solutions to business clients with annual revenues between $500K and $2.5 million within an assigned market.
- This role focuses on driving sales growth, building strong customer relationships, and ensuring compliance with company standards.
- Works closely with internal partners to implement strategies that support business objectives and foster a customer-first culture.
- Provide leadership and coaching to a team to achieve sales, revenue, and customer experience goals.
- Develop and execute strategies to expand market share and strengthen client relationships.
- Support team development through training, mentoring, and performance management.
- Collaborate with internal stakeholders to deliver integrated solutions and drive business results.
- Monitor performance metrics and ensure adherence to risk and compliance requirements.
- Promote innovation and adoption of digital tools to enhance efficiency and customer engagement.
Requirements
What you’ll need- Typically a Bachelor's degree, or equivalent work experience
- Typically four or more years of sales management experience
- Strong leadership and coaching abilities with a focus on team development
- Thorough knowledge of Small Business Banking products and services, knowledge of the industry type, operating cycles, and business financials
- Effective recruiting and talent building skills
- Excellent communication and relationship-building skills
- Ability to manage multiple priorities and adapt to changing business needs
- Experience in driving proactive sales strategies and building high-performing teams
- High level of expertise in customer communication and presentation skills
- Previous sales leadership experience
- Previous remote and multi-site management experience preferred
- This position also requires 10 or more hours of driving per week
Benefits
Comp & perks- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law