Senior Commercial Desk Manager

UiPath

Senior Commercial Desk Manager at UiPath managing contracts and coordinating complex deals. Evaluating pricing and compliance while collaborating across teams for successful execution.

Posted 7/17/2026full-timeRemote • Arizona, Florida, North Carolina, Texas • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Deal Desk operations, including quote review, commercial structuring, and contract management within a B2B SaaS environment. Proficient in Salesforce CPQ and Icertis CLM, with strong commercial judgment and the ability to navigate complex deal mechanics and stakeholder interactions.

Highest-signal resume keywords

Salesforce CPQ ProficiencyIcertis CLM ExperienceCommercial Contract KnowledgeB2B SaaS Deal StructuringStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quote ReviewCommercial StructuringDeal AdvisoryContract ReviewPricing StrategyRisk AssessmentApproval DocumentationIssue TrackingCommercial JudgmentAttention to Detail

Soft Skills

Relationship BuildingClear CommunicationProblem SolvingCollaborationTime Management

Tools & Technologies

Salesforce CPQIcertis CLMJiraConfluence

Industry Keywords

B2B SaaSEnterprise License AgreementsSubscription LicensingPartner AgreementsCommercial TermsMSAMPAAAADeal DeskSales Operations

About the role

Key responsibilities & impact

Quote Review & Commercial Structuring
Own end-to-end review of quotes for your geo. To include Enterprise License Agreements, consumption unit deals, ramp structures, multi-year arrangements, and partner/reseller transactions.
Validate quote configurations in Salesforce CPQ, ensuring accuracy of pricing, discounts, product entitlements, start/end dates, and commercial terms.
Structure complex deal mechanics (rollover rights, migration licenses, co-term expansions, discount locks) in line with company policy and financial guidelines.
Submit quotes and clause approvals through the Deal Hub and Icertis CLM (ICI) systems, providing clear approval justifications that document commercial rationale.
Act as first-line approver for geo-specific quote approvals within your delegated authority; escalate out-of-policy requests with a recommended position.
Commercial Exception Handling & Deal Advisory
Serve as the primary commercial advisor for Sales teams in your region responding to deal questions on pricing, discounting, terms, and policy interpretation in real time.
Evaluate non-standard customer requests (late start dates, custom commercial clauses, T&C redlines) and provide clear, fast guidance on what can be accommodated and under what conditions
Partner with Sales on large and strategic deals, contributing to deal structuring from early stages to ensure commercial viability before quotes are built.
Flag deals with ARR risk or policy exceptions and work with Sales to find compliant alternatives, escalating when leadership sign-off is required.
CLM & Contract Commercial Review
Review customer-initiated redlines to standard quote schedules and commercial clauses in Icertis CLM (ICI), assessing commercial impact and approving or rejecting within guidelines.
Coordinate with the Legal team when contract deviations require legal sign-off; ensure the commercial intent is accurately reflected in final agreement language.
Maintain awareness of standard agreement structures in your region (MSA, MPA, AAA, local country agreements, partner agreements) to identify deviations and assess risk.
Deal Reviews & Regional Cadence
Participate in weekly Regional Large Deal Review forums, presenting deal status, flagging risks, and contributing to pipeline discussions for your geo.
Attend Commercial Desk Weekly to align on policy updates, systemic issues, and cross-geo topics with the broader team.
Proactively track and manage open approvals, cases, and escalations within your region to ensure team SLA targets are met.
Systems, Process & Knowledge Management
Identify and escalate quoting system bugs or CPQ configuration that impact deal accuracy or approval flows in your region.
Contribute to the Commercial Desk knowledge base documenting regional policies, partner agreement structures, and recurring exception patterns on Confluence.
Support onboarding and training of Sales teams in your geo on deal processes, quoting tools, and approval requirements.
Cross-Functional Collaboration
Work closely with Order Management, Legal, Finance, and Pricing to resolve deal blockers and ensure smooth execution from quote to booking.
Partner with Sales Technology on quoting system issues that affect your region, providing business context for prioritisation and testing.
Represent the Commercial Desk in geo-specific cross-functional forums and deal-specific working groups as needed.

Requirements

What you’ll need

5 - 8 years of experience in Deal Desk, Sales Operations, Revenue Operations, or a related commercial function in a B2B SaaS company.
Deep familiarity with enterprise SaaS commercial models ELAs, subscription licensing, platform units, partner and reseller structures, professional services.
Hands-on proficiency with Salesforce CPQ; experience with CLM tools (e.g., Icertis) strongly preferred.
Strong working knowledge of commercial contract terms — order forms, quote schedules, MSA/MPA/AAA structures — and the ability to interpret redlines in a commercial context.
Track record of building trusted relationships with Sales teams as a go-to commercial advisor who balances speed with risk awareness.
Sound commercial judgment able to assess non-standard requests quickly, identify policy risk, and recommend a clear path forward independently.
High attention to detail in quote configuration and approval documentation, with the ability to manage a high volume of concurrent deals without errors.
Strong communicator clear and concise in written and verbal interactions with Sales, Legal, Finance, and Operations stakeholders.
Experience with Jira or similar tools for issue tracking and cross-functional escalation management preferred.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities