Director, Digital – Technical Product Management

USAA

Director leading Digital/Technical Product Management at USAA. Responsible for strategy, team management, and product innovation in technology domains.

Posted 5/20/2026full-timeSan Antonio • Arizona, Colorado, Florida, North Carolina, Texas • 🇺🇸 United StatesLead💰 $143,320 - $273,930 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital Product ManagementTechnology Product ManagementStrategy PlanningUser ExperienceProcess EngineeringAnalyticsResearch TestingAgileLean Product DevelopmentLean Portfolio Management

Soft Skills

team leadershipstrategic thinkingbusiness acumencustomer experiencecollaborationinfluencerisk managementadaptabilitypeople managementcommunication

Industry Keywords

digital strategytechnology strategyemerging technology platformsdata-driven methodologiescross-functional teamsproduct portfoliobusiness outcomesstakeholder engagementdynamic environmentproduct strategy

About the role

Key responsibilities & impact

Attracts, selects, and develops a Digital or Technology Product Management team
Manages day to day activities of the Digital or Technology product management team
Responsible for end-to-end technology and digital product management activities
Sets new Digital or Technology product strategies
Leads team to define product strategy for a product portfolio
Applies product management expertise in state-of-the-art digital and technology domains
Improves the business outcomes of the team
Guides teams in implementing data-driven methodologies across multiple channels
Collaborates with and influences senior leaders, Digital or Technology product managers, developers, vendors, designers and other stakeholders
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled

Requirements

What you’ll need

Bachelor's degree; OR 4 years of related experience may be substituted in lieu of degree
8 years Digital/Technology Product Management experience
experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing
3 years of direct team lead or leading matrixed or cross-functional teams
demonstrated ability to think strategically
solid business acumen combined with strong technical and customer experience foundations
knowledge of Technology/Digital products and/or emerging technology platforms
demonstrated ability to work in an Agile, Lean Product Development and Lean Portfolio Management environment
knowledge of digital and technology strategy and delivery
ability to excel in a dynamic environment with shifting priorities
demonstrated people management skills

Benefits

Comp & perks

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education