Vanguard

Compliance

• Supports the design and effective operation of internal controls
• Monitors control effectiveness, identifies potential risks
• Provides facilitation and analytical support for internal controls
• Thoroughly documents findings and assists with reporting results
• Builds strong working relationships with key internal and external stakeholders
• Provides education to crew around audit and control issues
• Participates in special projects and performs other duties as assigned

Senior Compliance Analyst, CoEC Operational Excellence Office

Consultant

• Partner with Sales and Relationship Management teams to support client meetings, presentations, and strategic initiatives
• Serve as a subject matter expert on the digital experience, including participant and plan sponsor platforms, clearly articulating functionality and value to clients
• Deliver engaging, tailored presentations and demonstrations, adapting messaging in real time based on client needs and feedback
• Build and maintain strong relationships with internal stakeholders, including Sales, Relationship Managers, and Consultant teams
• Support new business development and retention efforts by enhancing the client experience and contributing to successful outcomes
• Evaluate client needs through consultative interactions and align digital solutions to support client goals
• Resolve complex client inquiries related to products, services, or processes, applying critical thinking and creativity when needed
• Identify opportunities to strengthen client relationships through proactive use of product, service, and industry knowledge
• Contribute to strategic planning, business development activities, and special projects as assigned

Client Experience Consultant

Product Manager

• Own the roadmap, OKRs, and backlog for the ServiceNow TPRM module
• Translate business strategy into prioritized product outcomes within the TPRM domain
• Prioritize enhancements, defects, technical improvements, and BAU work in partnership with IT delivery teams
• Drive day-to-day product decisions across the TPRM module and its integrations with other enterprise systems
• Partner with stakeholders across Risk, Technology, Procurement, Legal, and others to understand business needs and deliver impactful solutions
• Develop a deep understanding of user pain points and use data, feedback, and operational metrics to improve product experience
• Define and monitor success metrics, adoption, and outcomes to ensure delivered capabilities achieve intended value
• Identify opportunities to leverage workflow automation, AI-enabled capabilities, and modern ServiceNow features to improve efficiency and user experience
• Support change management efforts to drive adoption of new capabilities
• Champion Agile product management practices and contribute to a culture of continuous improvement

Third Party Risk Management Product Manager

Data Scientist

• Collaborate with digital product teams and business stakeholders to understand business strategies, needs, and challenges.
• Leverage data from multiple platforms and sources to develop actionable insights and recommendations that enhance digital experiences and drive measurable business outcomes.
• Lead the synthesis of industry trends and digital engagement data to identify opportunities for optimization and innovation.
• Serve as the analytics expert on cross-functional teams for strategic digital initiatives.
• Own and manage recurring analytical requests and reporting processes, ensuring high-quality, timely delivery.
• Partner with internal stakeholders to translate business requirements into analytical projects and lead them to completion.
• Analyze end-to-end digital engagements, including user journeys and customer segmentation, to identify friction points and recommend optimizations.
• Acquire, compile, and verify the quality of structured and unstructured data from various digital platforms.
• Develop, maintain, and deliver dashboards, visualizations, and presentations that translate complex data into compelling, actionable stories for stakeholders, including senior management.
• Design, execute, and analyze digital experiments (e.g., A/B, multivariate tests) to validate hypotheses, optimize digital experiences, and drive measurable business results.
• Advocate for change by effectively communicating insights and recommendations, using creativity in data visualization and storytelling.
• Stay updated with industry trends and emerging technologies related to data analytics, digital experience, and financial services.

Senior Analytics Lead, Digital & Web

Engineering Manager

• Leads, coaches, and develops a team of engineers
• Establishes clear performance expectations, provides ongoing feedback, and supports career growth
• Conducts performance reviews and makes compensation decisions in alignment with Human Resources policies
• Owns responsibility for team outcomes, ensuring work is prioritized, risks are managed, and commitments are delivered in a timely and reliable manner
• Applies a strong technical skillset to engage meaningfully with the team’s work
• Guides solution design, supports engineering decision-making, reviews technical approaches, and provides practical coaching to engineers
• Fosters a culture of learning, adaptability, and continuous improvement
• Encourages experimentation, reflection, and the evolution of engineering and delivery practices
• Supports healthy team dynamics and effective collaboration
• Reinforces clear roles, working agreements, and sustainable team rhythms that enable consistent performance
• Identifies and resolves impediments that affect delivery, quality, or team effectiveness
• Escalates complex issues to IT experts as needed and simplifies constraints to maintain momentum
• Partners closely with product leaders, technical leaders, and business stakeholders to clarify priorities, align expectations, and ensure delivered solutions meet evolving needs
• Promotes high standards of engineering quality, including reliability, scalability, and performance
• Participates in departmental planning, staffing discussions, and operational initiatives
• Contributes to improving engineering practices and organizational effectiveness
• Participates in special projects and performs other duties as assigned

Solutions Engineer

• Provide architectural leadership across large, cross-domain initiatives within and outside of Advice & Wealth Management
• Translate business goals into scalable, secure, and resilient solution architectures
• Drive solutioning across key domains including: Advisor desktop and client experience platforms, Brokerage and trading integrations, Recordkeeping and account lifecycle management, Back-office servicing, reconciliation, and operational workflows
• Act as a trusted advisor to senior business and technology leaders
• Produce executive-ready artifacts (capability models, system diagrams, solution options)

Senior Solutions Architect

Data Analyst

• Build and support data products that enable self-service reporting and analytics.
• Develop SQL- and Python-based solutions to automate data preparation, reporting, and monitoring processes.
• Analyze and validate data from multiple sources to ensure accuracy, quality, and reliability.
• Partner with Compliance, Risk, Legal, and Technology stakeholders to understand business needs and translate requirements into scalable analytical solutions.
• Design and enhance dashboards, visualizations, and lightweight applications that improve access to trusted data and insights.
• Work within AWS-based data environments to acquire, transform, and analyze data.
• Communicate findings, recommendations, and technical concepts effectively to both technical and non-technical audiences.

Data Analyst, Specialist

Security Engineer

• Lead hands-on container security efforts across AWS environments (ECS, EKS, and Serverless)
• Utilize Wiz to assess and remediate container, cloud configuration, and workload risks
• Drive implementation and maturity of container security controls
• Assess vulnerabilities across container images, dependencies, and deployment pipelines
• Develop and implement strategies to secure cloud-native workloads
• Partner with platform and engineering teams to ensure secure configurations and hardened base images
• Identify and execute automation opportunities to improve container security processes
• Leverage AI/ML-driven capabilities to enhance container and cloud threat detection
• Gather and report metrics to provide visibility into container security posture
• Provide guidance and training on secure container development

Container Security Engineer

General

• Process and resolve client-related requests through backend systems and workflow tools (e.g., BPM, CRaVE)
• Investigate issues, perform research, and complete transactions with a high degree of accuracy
• Manage and prioritize a high volume of cases, ensuring work is completed within defined service levels
• Partner with internal teams to resolve issues and ensure smooth end-to-end processing
• Escalate complex or high-risk items appropriately while maintaining ownership of outcomes
• Maintain accurate documentation and updates within internal systems
• Balance multiple workflows and competing priorities in a fast-paced environment
• Take initiative to identify and resolve issues, driving timely results
• Maintain a strong client focus by ensuring quality, accuracy, and efficiency in all work performed
• Identify opportunities to improve processes and reduce operational friction
• Build foundational knowledge of financial products, services, and internal systems

Client Case Representative

Full-stack Engineer

• Lead technical delivery of global physical security modernization initiatives
• Drive transition from legacy systems to cloud-based physical security platforms
• Partner with stakeholders to prioritize initiatives and manage competing demands
• Own end-to-end delivery of assigned workstreams with minimal oversight
• Identify and incorporate emerging technologies to improve efficiency and automation
• Provide technical leadership across architecture, design, implementation, and ongoing platform support
• Evaluate and approve technical solutions; ensure alignment with enterprise architecture and security standards
• Conduct testing oversight, including functionality, integration, and security validation
• Troubleshoot complex technical issues; perform root cause analysis and proactively mitigate risks
• Communicate project status, risks, and impacts to stakeholders and senior leadership
• Mentor team members and promote continuous learning and technical skill development
• Ensure adherence to engineering standards, documentation practices, and information security policies
• Drive continuous improvement across engineering practices, tools, and delivery processes

App Engineering Tech Lead II

• Lead the development, implementation, and oversight of change and communication strategies for transformation initiatives
• Design and implement best practices, governance, and structured processes for capacity planning
• Work closely with key business partners and stakeholders to understand evolving needs
• Develop and lead communication and engagement plans for transformation and change initiatives
• Establish measures of success for change adoption
• Build and maintain cross-functional strategic relationships

Productivity and Lead Management Specialist

Analyst

• Lead design, production, and continuous enhancement of enterprise scorecard and related executive reporting
• Synthesize financial and operational data into clear, concise materials for executive leadership; identify trends, risks, and opportunities; provide actionable insights and recommendations
• Partner with finance, strategy, and data teams to ensure accuracy, consistency, and integrity of metrics and outputs
• Serve as a trusted advisor on performance measurement and scorecard interpretation; translate complex datasets into compelling narratives tailored for executive audiences
• Identify opportunities to streamline reporting processes, enhance automation, and improve visualization of insights
• Provide analytical support for other enterprise initiatives & develop ad hoc analyses to inform key decisions and priorities

Senior Enterprise Scorecard Analyst

Manager

• Build, lead, and develop an enablement team
• Set clear priorities, develop talent, and manage performance
• Build the consulting enablement roadmap and operating model
• Design and deliver onboarding that accelerates time-to-productivity
• Create a comprehensive training curriculum, including certification paths
• Own sales coaching for the consulting organization
• Partner with key stakeholders to drive high quality referrals
• Leverage technology and build and maintain enablement assets and systems
• Measure effectiveness and drive continuous improvement
• Perform other duties and special projects as assigned

Senior Manager, Participant Consulting Enablement

• Manage and develop the Resiliency Architecture and Testing department's Test Orchestration engineering team, providing leadership for enterprise testing enablement
• Define the strategy and roadmap for test orchestration capabilities
• Lead the Test Orchestration (TOrch) team, which builds and operates the systems that enable coordinated, end-to-end test execution across complex environments
• Partner closely with application, platform, and testing teams to simplify how testing is planned, executed, and analyzed through reusable orchestration patterns and modern tooling
• Accelerate validation of system resiliency to keep pace with the rapidly evolving, AI-driven product delivery lifecycle
• Drive innovation in testing through the application of AI and automation, including enabling new interaction models such as agent-driven testing workflows and autonomous execution patterns
• Communicate clearly with stakeholders on product direction, roadmap, and outcomes
• Oversee client support/consultations and general operational product support.

Manager – Resiliency Testing Suite

DevOps Engineer

• Evaluate applications, platforms, and vendors to assess resiliency, reliability, and operational risk.
• Design and implement processes that enforce enterprise resiliency and reliability standards.
• Lead blameless post‑incident reviews for high‑severity incidents or incidents spanning multiple complex product families.
• Partner with product and platform teams to proactively identify and remediate reliability risks before they impact clients.
• Develop, communicate, and evangelize new standards, tools, and frameworks across subdivisions, ensuring consistent adoption.
• Troubleshoot complex production issues and implement durable solutions that prevent recurrence.
• Participate in a periodic on‑call rotation to support production stability.
• Evaluate and onboard resiliency and reliability tooling.
• Actively participate in reliability engineering and resilience communities of practice, contributing to shared learning and enterprise consistency.
• Contribute to strategic initiatives that advance Vanguard’s operational maturity and resiliency posture.