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Technical Account Manager
Veeam SoftwareTechnical Account Manager at Veeam, providing proactive support and management for customer implementations. Ensuring customers unlock the full value of Veeam products and services in Riyadh, Saudi Arabia.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Veeam Software solutions, project management, and consulting, with a strong focus on virtualization technologies and data management. Capable of delivering effective communication and documentation while managing multiple projects and client relationships.
Highest-signal resume keywords
Veeam Software SolutionsProject ManagementVirtualization TechnologiesData ManagementConsulting Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Veeam's Core ProductsVMware VCPMicrosoft MCSEPrince 2ITILPMPNetworking ProtocolsData ProtectionKubernetes PlatformsEnterprise Applications
Soft Skills
Excellent CommunicationInterpersonal SkillsRelationship-BuildingPresentation Skills
Tools & Technologies
VMwareHyper-VNimbleNexsanActifioEMCNetAppIBMCloud ServicesData Center Technologies
Certifications & Qualifications
VMware VCPMicrosoft MCSEPrince 2ITILPMP
Industry Keywords
Data ManagementData ProtectionData AnalyticsBusiness ContinuityOperating SystemsCloud TechnologiesSecurity Technologies
Tech Stack
Tools & technologiesCloudKubernetesOraclePMPSQLVMware
About the role
Key responsibilities & impact- Support delivery and consulting services to meet Veeam Software solution design and deliverables
- Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
- Assist with assessment and design of solutions as well as post-installation issues
- Assist with Veeam Software solution implementation effort estimation
- Create white papers, solutions guides, best practices, custom documentation, etc.
- Deliver onsite knowledge transfer on Veeam Software solutions
- Document configuration and completed activities
- Analyze installed environments and guide optimal Veeam Software configurations
- Facilitate communication between client and Veeam support
- Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
- Provide input for improvement of process and documentation
- Overnight business stays to meet company goals and objectives
Requirements
What you’ll need- Minimum 5 years of experience in IT industry.
- VMware VCP, Microsoft MCSE or equivalent experience
- Prince 2, ITIL, PMP, or equivalent experience
- Bachelor’s Degree in technology required (A combination of education and experience will be considered)
- Hands-on experience with Veeam’s Core products
- Proven Consulting and Project Management experience
- Excellent communication, interpersonal and relationship-building skills
- Excellent presentation skills.
- Significant experience and understanding of virtualization technologies such as VMware and Hyper-V
- Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
- Hands-on experience with networking protocols and equipment (Fiber Channel, Ethernet, Cloud services)
- Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
- Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
- Experience with Data Management, Data Protection, Data Analytics
- Experience with Kubernetes platforms.
- Extensive experience with Data Center, Business Continuity and Operating Systems
- Experience successfully managing multiple simultaneous projects and accounts
- Working knowledge of Cloud technologies, capabilities, and protocols
- Working knowledge of security technologies and concepts.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options