Technical Account Manager

Veeam Software

Technical Account Manager responsible for planning, managing, and coordinating Veeam professional services engagements. Collaborating with clients to architect and implement availability solutions for data protection and monitoring.

Posted 7/17/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $121,400 - $310,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Veeam Software solutions, project management, and consulting services, with a strong focus on customer needs and solution architecture. Proficient in virtualization technologies, data management, and effective communication to facilitate client relationships and project success.

Highest-signal resume keywords

Veeam Software SolutionsProject ManagementVMware VCPData ManagementConsulting Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Veeam Core ProductsVirtualization TechnologiesNetworking ProtocolsData ProtectionData AnalyticsEnterprise ApplicationsTraditional Storage ArchitecturesCloud TechnologiesSolution DesignImplementation Estimation

Soft Skills

Communication SkillsInterpersonal SkillsRelationship-Building SkillsProblem-Solving SkillsCustomer Needs Understanding

Tools & Technologies

VMwareHyper-VFibre ChannelEthernetCloud ServicesEMCNetAppIBMHP/3PARDell

Certifications & Qualifications

VMware VCPMicrosoft MCSEPrince 2ITILPMP

Industry Keywords

Data CenterBusiness ContinuityOperating SystemsProfessional ServicesProposal Writing

Tech Stack

Tools & technologies

CloudOraclePMPSQLVMware

About the role

Key responsibilities & impact

Provide input to the writing of proposals and Statements of Work
Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
Assist with assessment and design of solutions
Assist with Veeam Software solution implementation effort estimation
Assist with post-installation issues
Create white papers, solutions guides, best practices, custom documentation, etc.
Deliver onsite knowledge transfer on Veeam Software solutions
Assist in the selling of Professional Services
Document configuration and completed activities
Analyze installed environments and guide optimal Veeam Software configurations
Facilitate communication between client and Veeam support
Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
Provide input for improvement of process and documentation
Overnight travel to meet company goals and objectives
Perform other duties, as assigned

Requirements

What you’ll need

VMware VCP, Microsoft MCSE or equivalent experience
Prince 2, ITIL, PMP,  or equivalent experience
Bachelor’s Degree in technology required (A combination of education and experience will be considered)
Hands-on experience with Veeam’s Core products
Proven Consulting and Project Management experience
Excellent communication, interpersonal and relationship-building skills
Responsible for understanding customer needs and architecting an appropriate solution.
Focuses on developing deep technical knowledge of VEEAM solutions and a broad range of associated Technologies.
Significant experience and understanding of virtualization technologies such as VMware and Hyper-V
Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
Experience with Data Management, Data Protection, Data Analytics
Extensive experience with Data Center, Business Continuity and Operating Systems
A proven track record of success (Attitude, Competency, Activity Levels)
Experience successfully managing multiple simultaneous projects and accounts
Working knowledge of Cloud technologies, capabilities, and protocols
Fluent in English
Quarterly travel to customer

Benefits

Comp & perks

Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
Medical, dental, and vision coverage starting on your first day
Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
401(k) retirement plan with company matching contributions
Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
AirVet: 24/7 virtual veterinary care at no cost
Legal services, identity protection, and supplemental health insurance options
Tax-advantaged spending accounts for healthcare, dependent care, and commuting
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning