Wells Fargo

Manager

• Supervise a team of Client Associates in transactional tasks and processes to ensure timely completion, quality, and compliance
• Identify opportunities for process improvement and risk control development in less complex functional areas
• Make day to day supervisory decisions and resolve issues related to team supervision, work allocation, and daily operations
• Leverage interpretation of policies, procedures, and compliance requirements
• Collaborate with the Market Support Manager, peers, colleagues, and mid-level managers as well as interact directly with external customers
• Manage allocation of people and financial resources for Brokerage Support
• Mentor and guide talent development of direct reports and assist in hiring talent
• Serve as the initial point of contact for operational, service and technology inquiries from Financial Advisors, the branches, and other Support Center associates
• Act as a liaison between Market Leaders, Branch/Area Managers, the Brokerage Support team, and Client Associates in various aspects of operations, compliance, and technology
• Be responsible for execution of various approvals for the Support team including supervisory review and approval of operational transaction requests such as asset movement, account maintenance, order errors, document approvals and various remediation projects
• Be responsible for onboarding, training, recognition, engagement, and development of new and existing Client Associates within designated markets
• Support firm goals to drive adoption around key Client Relationship Group (CRG) ease of doing business initiatives across the market
• Ensure Client Associates are trained in key CRG ease of doing business initiatives
• Visit branches across the Market to oversee operational/support practices and coach on operational risk

Branch Support Manager

Security Engineer

• Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
• Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
• Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions
• Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization
• Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership
• Lead and mentor a federated network of Application Security Champions (ASCs), establishing standards, playbooks, and metrics to scale secure development practices consistently across non CIO engineering teams
• Drive integration of application security controls into CI/CD pipelines and developer tooling, enabling automated detection and remediation of vulnerabilities across the software development lifecycle
• Oversee threat modeling, vulnerability assessments, and secure design reviews for complex, high risk applications and shared services, ensuring alignment with enterprise security policies and standards
• Champion secure adoption of emerging technologies, including AI/LLM-enabled applications, by defining guardrails, patterns, and risk mitigation strategies for safe enterprise use

Principal Engineer – Application Security, Secure Development

Financial Planning and Analysis

• Lead all aspects of client interaction: establish and maintain a regular dialogue, gain visibility on the clients’ objectives and business pipeline to identify opportunities early, provide advice and ideas, and recommend tailored financing solutions to address specific clients’ needs
• Position the bank to win left lead mandates for complex syndicated project finance transactions where we play a leadership and active structuring role
• Lead the execution teams and provide guidance and oversight to pitch, structure, and execute project financing transactions in coordination with Credit Risk Management
• Coordinate the execution and distribution strategy together with Debt Capital Markets teams to ensure successful placement of financings
• Coordinate interaction with other product partners within the bank (Investment Banking, Capital Markets, Rates, FX, Treasury Management, etc.)
• Represent the bank and grow the franchise by developing relationships with clients, partners (consultants, attorneys) and peers at other banks
• Serve as a mentor to others on the team

Project Finance Originator, Executive Director

Operations

• Support fraud and claims functional area by proactively identifying opportunities to improve customer experience, and offer ideas to mitigate risks through effective authentication of customers in order to detect and prevent fraudulent activity
• Perform complex customer support tasks by utilizing solid communication (inbound and outbound), verbal and written, skills to establish rapport with customer and to deescalate difficult, as well as sensitive information researched as a part of resolving a claim
• Oversee multiple claim types, take appropriate action to decision the case using multiple systems and applications, and may contact third parties for research, as needed
• Support team performance in identifying gaps in bank processes, procedures, customer, or colleague decisions
• Provide feedback and present ideas for improving or implementing processes and tools within fraud and claims functional area
• Provide subject matter knowledge and interpretation of procedures to less experienced staff
• Interact with fraud and claims functional area on a wide range of information as well as with external customers

Senior Fraud & Claims Operations Representative

Product Manager

• Define and lead the product strategy and roadmap for a Commercial Banking Sales AI orchestration platform within the Client Insights–CRM product area, driving measurable sales productivity gains
• Build and scale an enterprise Context Engine/AI OS, launching an MVP that powers Client Insights use cases and delivers persistent, context-aware intelligence across client interactions
• Establish a reusable AI platform foundation adopted across ≥3 priority sales workflows, reducing duplication through shared services and capabilities
• Partner with Data Science, Engineering, and Data Platform teams to productionize AI/ML capabilities and enable AI at scale with high-quality, governed data
• Drive cross-functional alignment across Product, Technology, Architecture, Risk, Compliance, and Sales to deliver scalable, compliant solutions and achieve trusted AI adoption
• Influence senior leadership and external partners as a recognized authority in AI platform strategy and execution, ensuring solutions meet defined quality, governance, and compliance standards

Principal Product Manager – Client Insights, AI Context Enablement

• Provide strong, inclusive leadership to build and retain a high‑performing team
• Lead a branch team to proactively identify customer financial needs and deliver tailored solutions
• Use branch manager routines to build individual capability, confidence, and productivity
• Partner closely with internal sales partners
• Identify opportunities for making banking easier for customers
• Leverage reporting and employee observations to gain insight into strengths and opportunities
• Demonstrate ownership by balancing growth, operational soundness, and talent decisions

Branch Manager

• Provide strong, inclusive leadership to build and retain a high-performing team
• Lead a branch team to identify customer financial needs
• Use routines to build capability, confidence, and productivity
• Partner closely with internal sales partners for a coordinated experience
• Identify opportunities to make banking easier through education

Architect

• Lead the implementation of complex projects and initiatives that have companywide scope
• Assist in the creation of architectural artifacts for key technology initiatives
• Participate in the definition of future technology architecture and strategy
• Identify medium to high architectural impact projects
• Conduct complex technology and system assessments for architecture solutions
• Communicate the companywide Architecture strategy and direction to both management and systems related teams
• Make decisions in the development and maintenance of architectures
• Understand compliance and risk management requirements for supported areas
• Ensure applications adhere to established Wells Fargo standards, policies, methodologies and industry best practices
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Lead Architect – Data & Analytics

• Provide strong, inclusive leadership to build and retain a high‑performing team, establishing clear expectations, and managing performance through targeted coaching to deliver sales, service, and operational excellence.
• Lead a branch team to proactively identify customer financial needs and deliver tailored consumer and business solutions that drive both customer value and business outcomes.
• Use branch manager routines to build individual capability, confidence, and productivity, delivering consistent, high‑impact coaching through observation, feedback, and follow‑up while holding the team accountable to behaviors and outcomes aligned to Wells Fargo priorities.
• Partner closely with internal sales partners to provide customers a comprehensive, coordinated Wells Fargo experience across Wealth & Investment Management, Business Banking, and Home Lending to maximize relationship depth, customer value, and branch performance.
• Identify opportunities for making banking easier for customers through education and demonstration of available digital options.
• Leverage reporting and employee observations to gain insight into strengths and opportunities, taking decisive action to improve team performance and expand primary bank relationships and wallet share.
• Demonstrate ownership by balancing growth, operational soundness, and talent decisions while proactively managing risk, resolving issues, and modeling behaviors that protect customers, employees, and the company.

Full-stack Engineer

• Lead moderately complex initiatives and deliverables within technical domain environments
• Contribute to large scale planning of strategies
• Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
• Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
• Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
• Lead projects and act as an escalation point, provide guidance and direction to less experienced staff

Senior Software Engineer – Mainframe

AI Engineer

• Build scalable, robust ingestion pipelines for processing clickstream data, handling both participant-level (full-day employee activity) and case-level (end-to-end case lifecycle) data streams.
• Design and implement streaming platform-based orchestration for pipeline coordination, ensuring reliable data flow and processing guarantees.
• Deploy and manage containerized services on enterprise container platforms, implementing CI/CD pipelines and infrastructure-as-code practices.
• Implement comprehensive observability for LLM and VLM pipelines, including: Performance monitoring and metrics collection, Distributed tracing for multi-model pipelines, Logging and alerting for model inference, Cost tracking and optimization.
• Build fault-tolerant systems with retry mechanisms, circuit breakers, dead letter queues, and graceful degradation patterns.
• Work with VLMs to process clickstream video data and generate high-quality transcripts for downstream analysis.
• Ensure seamless integration with downstream Analysis & Evaluation workstream.

Lead AI Engineer

DevOps Engineer

• Lead daily support operations for Apigee OPDK, Apigee Hybrid
• Troubleshoot runtime, policy, routing, and security issues on DataPower appliances
• Develop specifications for complex infrastructure systems
• Contribute to testing of business, application and technical infrastructure requirements
• Implement reliability improvements through Infrastructure-as-Code (IaC) using Terraform, Ansible, and GitOps
• Develop automated recovery scripts and tools to reduce manual operational overhead
• Review and analyze solutions for cloud security, secrets management and key rotations
• Design, code, test, debug and document programs using Agile development practices
• Plan and execute version upgrades, patching cycles, infrastructure migrations, and configuration refactoring
• Improve proactive alerting to reduce mean time to detect (MTTD) and mean time to recover (MTTR)
• Own and resolve P1/P2 high-severity incidents
• Direct the daily risk and control flow of operations
• Participate in design discussions, architectural reviews, API governance activities, and platform modernization initiatives
• Work with CAB (Change Advisory Board) for change planning, approvals, and execution tracking
• Contribute to runbooks, SOPs, architectural diagrams, and platform knowledge base assets

Senior Infrastructure Engineer – SRE/Platform Engineering

Infrastructure Engineer

• Lead complex initiatives to develop infrastructure to provide solutions for business applications
• Participate in various projects intended to continually improve or upgrade the infrastructure
• Evaluate internal and external software solutions which could be leveraged to meet target state architecture goals
• Review and analyze high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future
• Design, build, deploy and maintain infrastructure solutions through collaborative efforts with the team and third party vendors
• Design, code, test, debug and document programs using Agile development practices
• Make decisions in technical designs, implementation plans and identify project risks and resource requirements
• Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
• Recommend courses of action to maintain cost effectiveness and achieve results
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with customer and vendor

Lead Infrastructure Engineer

• Manage a Systems Operations team of analysts that monitor installed systems and infrastructure
• Engage stakeholders and internal partners associated with the Systems Operations functional area
• Identify and recommend opportunities within Systems Operations to increase system efficiency and lower human intervention time on technical tasks
• Make decisions and resolve issues regarding operating systems, application software, and system management tools to meet business objectives
• Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area
• Collaborate and consult with analysts, Information Technology personnel, or vendors
• Manage mid to highly experienced analysts
• Manage allocation of people and financial resources for Systems Operations
• Mentor and guide talent development of direct reports and assist in hiring

Systems Operations Manager

• Lead complex, broad impact initiatives including provision of high-level systems consultation for the technology teams
• Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
• Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
• Make decisions on technical changes and enhancements
• Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
• Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals

Branch Support Manager

Principal Engineer – Application Security, Secure Development

Project Finance Originator, Executive Director

Senior Fraud & Claims Operations Representative

Principal Product Manager – Client Insights, AI Context Enablement

Branch Manager

Branch Manager

Lead Architect – Data & Analytics

Branch Manager

Senior Software Engineer – Mainframe

Lead AI Engineer

Senior Infrastructure Engineer – SRE/Platform Engineering

Lead Infrastructure Engineer

Systems Operations Manager

Lead Systems Operations Engineer