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WM

Inside Sales Supervisor

WM

Inside Sales Supervisor overseeing the Inside Sales Team and enhancing customer satisfaction for WM's environmental solutions. Responsible for training and coaching sales staff while meeting sales goals.

Posted 6/19/2026full-timeKitchener • 🇨🇦 CanadaJuniorMid-Level💰 CA$80,000 - CA$90,000 per yearWebsite

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Hard Skills
business-to-business salessales forecastingcustomer record management
Soft Skills
customer satisfactionrelationship buildingcommunicationprofessionalismleadershiptrainingcoaching
Tools & Technologies
Salesforce
Certifications & Qualifications
Bachelor's DegreeHigh School DiplomaGED
Industry Keywords
Inside Salessales call activity

About the role

Key responsibilities & impact
  • Supervise the activities of the Inside Sales Team
  • Maintain a high level of customer satisfaction in sales transactions
  • Ensure team meets sales call activity goals
  • Recruit and forecast qualified candidates for Inside Sales positions
  • Provide ongoing training and coaching to Inside Sales Representatives
  • Set up and maintain accurate customer records.

Requirements

What you’ll need
  • Bachelor's Degree (accredited) or High School Diploma/GED with 4 years of relevant work experience
  • 2 years direct business-to-business sales experience
  • Salesforce (CRM) knowledge.
  • Ability to build relationships and communicate effectively.
  • Demonstrate professionalism and leadership.

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short-Term Disability
  • Stock Purchase Plan
  • Company match on RRSP
  • Paid Vacation
  • Holidays
  • Personal Days