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WM

Dispatcher/Router Combo

WM

Dispatcher communicating with Waste Management drivers to resolve routing issues. Supporting operations in the South Atlantic region to ensure service efficiency and customer satisfaction.

Posted 6/29/2026full-timeRemote • North Carolina, South Carolina • 🇺🇸 United StatesJunior💰 $20 - $22 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and communication skills while effectively managing service orders and routing for Waste Management operations. Proficient in using proprietary software to ensure timely service and problem resolution in a fast-paced environment.

Highest-signal resume keywords
Waste Management Software ProficiencyService Order ManagementRouting ManagementEffective CommunicationOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Multi-taskingProblem Resolution
Certifications & Qualifications
High School DiplomaG.E.D
Industry Keywords
Waste ManagementService IssuesFast-Paced EnvironmentTeam Setting

About the role

Key responsibilities & impact
  • Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route.
  • Handles incoming service orders, directs drivers, and resolves service issues.
  • Uses Waste Management proprietary software to manage same day ticket routing.
  • Ensures same-day service on missed pick-ups by managing the routing for all routes.

Requirements

What you’ll need
  • Education: High School Diploma or G.E.D (accredited).
  • Experience: 1 plus years of relevant work experience in a team setting.
  • Multi-tasking in a fast-paced work environment with excellent organizational skills.
  • Strong Computer skills with ability to handle multiple programs and systems.
  • Must be able to communicate effectively and professionally.

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short-Term Disability
  • Stock Purchase Plan
  • Company match on 401K
  • Paid Vacation
  • Holidays
  • Personal Days